May's - The Village Agent

64 Felpham Road, Felpham
Bognor Regis
West Sussex
PO22 7NZ

Estate Agents

Listed under:  Estate Agents
96% recommended   Rating May's - The Village Agent 9.8/100
23 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 23 reviews since 2009
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times
 
Knowledgeable 9.9/10 Knowledgeable Rating 9.9
The firm showed a good knowledge of local market conditions
 
Friendly 9.9/10 Friendly Rating 9.9
The staff are friendly and give clear and helpful information
 
Helpful 9.7/10 Helpful Rating 9.7
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" I found all the staff at May’s very helpful and approachable at every stage of the purchase. They appeared genuinely excited for me when I had my offer accepted and were not at all pushy like other ag...."   more
 
" An excellent estate agent acting in the best interests of sellers. Always ready to discuss any aspects asked. Also helped us filling up forms if needed."   more
 
" I found all the staff at May’s to be helpful, friendly and efficient. They made the whole process much more pleasant. I would definitely use them again and recommend to friends."   more
 
" First class service from afar as we were living in France. All enquiries dealt with promptly and accurately. Furnished further additional help on request above & beyond normal services. All staff help...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 62%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 57%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 85%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 67%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 89%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 90%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

best 2
class 2
efficient 3
Estate 4
Excellent 6
friendly 4
helped 3
helpful 6
knowledge 3
local 3
market 2
May’s 2
Mays 5
personal 2
pleasant 2
professional 4
property 2
purchase 2
service 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 26 Mar 2014
Recommended by customer in PO21
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroomed bungalow.
 
 
 
 
 

Review 25 Mar 2014
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom end of terrace village cottage.
 

"I found all the staff at May’s very helpful and approachable at every stage of the purchase. They appeared genuinely excited for me when I had my offer accepted and were not at all pushy like other agents I experienced."
 
 
 
 
 
 

Review 20 Mar 2014
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached two bedroom bungalow with pond and vegetable patch.
 
 
 
 
 

Review 19 Mar 2014
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house set in a village location close to the sea. Opposite a quiet park with fishpond. Beautifully maintained. ¾ bedrooms, 2/3 reception rooms.
 

"An excellent estate agent acting in the best interests of sellers. Always ready to discuss any aspects asked. Also helped us filling up forms if needed."
 
 
 
 
 
 

Review 18 Mar 2014
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 13 Mar 2014
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached Victorian property on the outskirts of town retaining many period features.
 

"I found all the staff at May’s to be helpful, friendly and efficient. They made the whole process much more pleasant. I would definitely use them again and recommend to friends."
 
 
 
 
 
 

Review 13 Mar 2014
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Early 19th century, 2 bedroom flint & brick, end of terrace cottage in central village location.
 
 
 
 
 

Review 13 Mar 2014
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A 16 cent thatched cottage, 3 up, 3 down with mature garden. Oak beamed & inglenook fire place in a West Sussex village close to the sea.
 

"First class service from afar as we were living in France. All enquiries dealt with promptly and accurately. Furnished further additional help on request above & beyond normal services. All staff helpful, friendly & knowledgeable."
 
 
 
 
 
 

Review 12 Mar 2014
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Thatched cottage, grader listed, located in Telpham village.
 

"This was a unique property but there were continual barriers presenting the site. Lack of parking and being a listed building potential buyers were unable to progress. Mays continued to market the property and was of great assistance in managing the empty property. 1st class service."
 
 
 
 
 
 

Review 12 Mar 2014
No Recommendation by customer in PO22
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached two bedroomed bungalow.
 
 
 
 
 

Review 10 Mar 2014
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
First floor 2 bed retirement flat in village location development.
 

"Everything you could wish from a firm of local estate agents. Very efficient, helpful and professional. Highly recommended."
 
 
 
 
 
 

Review 26 Aug 2009
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Observer business award deserved. Gave excellent and personal service from a one-man estate agents. With excellent local knowledge. The type of service which would not be given from a chain estate agent."
 
 
 
 
 
 

Review 20 Aug 2009
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Always helpful and professional."
 
 
 
 
 
 

Review 15 Aug 2009
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"May's were very efficient, helpful and had excellent local knowledge."
 
 
 
 
 
 

Review 14 Aug 2009
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 13 Aug 2009
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Handled the sale with total professionalism and all members of May's staff pleasant and friendly."
 
 
 
 
 
 

Review 13 Aug 2009
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Excellent service."
 
 
 
 
 
 

Review 13 Aug 2009
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Myself and family have sold our properties through May's Estate Agency number of times and are always confident that the best results will be achieved. A really friendly village agent."
 
 
 
 
 
 

Review 13 Aug 2009
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow
 
 
 
 
 

Review 10 Aug 2009
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"May's is active in a professional, but also personal way in every respect. There was compassion for a situation, and good communication at all stages of the proceedings. We were extremely happy with the firm and would have no hesitation recommending and others. The knowledge of the locality, understanding of the current market problems and willingness to go beyond the purely necessary, helped to mitigate the difficulties of selling at a distance."
 
 
 
 
 
 
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