Arrowpak International

Sherwood House, Norwood Road
Brandon
Suffolk
IP27 0PB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Arrowpak International 9.6/100
388 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 388 reviews since 2007
 
 
 
Sales & Support 10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" Great service, friendly staff, I would recommend them."   more
 
" Arrowpak made the moving experience stress free, A simple virtual survey to get the volume for quotation. Kristie from Arrowpak's office talked us through the process and booked our move in. The 3 ma...."   more
 
" Extremely courteous men & a credit to the company. Unfortunately on putting extremely large American fridge/freezer on to lorry the doors were scratched but was very promptly informed that we could ma...."   more
 
" I found everybody extremely helpful and obliging. The huge van was expertly driven and maneuvered well into a very tight parking spot at the new property. The man had a lot of work to do in the time. ...."   more
 
 
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Review 25 Apr 2023
Recommended by customer in IP27
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Great service, friendly staff I would recommend them.

"Great service, friendly staff, I would recommend them."
 
 
Team:
Jake & Clive
 
 
 


Review 7 Sep 2022
Recommended by customer in CB1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Bury St Edmunds to Cambridge, 3 bedroom house, full pack option move

"Arrowpak made the moving experience stress free, A simple virtual survey to get the volume for quotation. Kristie from Arrowpak's office talked us through the process and booked our move in. The 3 man crew turned up on time, they were very friendly and professional,we are very happy and would recommend Arrowpak."
 
 
Team:
Colin,Stuart,Ben
 
 
 


Review 3 Jul 2015
Recommended by customer in PE7
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Both packers were v. hard working & had some difficult removals.
 

"Extremely courteous men & a credit to the company. Unfortunately on putting extremely large American fridge/freezer on to lorry the doors were scratched but was very promptly informed that we could make a claim. I would relate that it was through no fault of the men removing. They could not have been more careful neither possessions."
 
 
 
 
 
 


Review 22 Jun 2015
Recommended by customer in PE2
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
From large house to flat. Five boxes and furniture to move into storage before main move. Small items to be packed by removals men. Move into 3rd floor flat with lift.
 

"I found everybody extremely helpful and obliging. The huge van was expertly driven and maneuvered well into a very tight parking spot at the new property. The man had a lot of work to do in the time. I was disappointed that after everybody had been so great before and during the move, I found it difficult to have empty and collapsed boxes removed. I am a single women in her 70s and asked for them to be taken away in 2 goes."
 
 
 
 
 
 


Review 15 Jun 2015
Recommended by customer in PE29
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal van arrived on time and immediately set to work. Everyone was very polite and took great care when working.
 

"Price includes 1 month storage and insurance. Very happy with all aspects of packing and removal into storage would definitely recommend."
 
 
 
 
 
 


Review 10 Jun 2015
Recommended by customer in PE19
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Getting the recliner chair out. Thank goodness for 2 strong men carrying chair (covered) above their heads down passage at side of house. Reset of move went like clock work.
 

"Full packing service over 2 days. A team of 3 removers on both days. All very courteous efficient. Arrived punctually both days. One minor breakage immediately owned up to but not a problem. Nothing damaged when we unpacked. On removal day hard to wait 3 ½ hours to get into new property. Removal team dealt with this with good grace considering it was very hot. All in all a dream of a removal company."
 
 
 
 
 
 


Review 28 May 2015
Recommended by customer in NN10
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Although a long tiring day. This move thanks to Arrowpak was made so much easier! Thank you.
 

"Steve & Dave arrived promptly and started work straight away. They were both lovely, friendly & very professional. They didn’t stop for a break and had the whole house packed & completed by 12 noon. We arrived at the other house 45 mins away and they started work again. Joined by Martin who also work hard and quickly. Everything was into the new house around 3:30-4 PM. They were brilliant in every way."
 
 
 
 
 
 


Review 25 May 2015
Recommended by customer in PE13
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Handled everything efficiently & smoothly.
 

"Friendly & helpful & kept us calm."
 
 
 
 
 
 


Review 13 May 2015
Recommended by customer in PE7
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
4 bed house - moving into storage.
 

"Fantastic service, from the quote stage through to removal day. The staff on removal day were extremely helpful and knowledgeable. "
 
 
 
 
 
 


Review 13 May 2015
Recommended by customer in PE6
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It went very well the men worked very hard and were very efficient. They were also very careful with all my furniture and belongings.
 

"My father used Arrowpak for his move and they were excellent and they were just as excellent for our move. I will be recommending them."
 
 
 
 
 
 


Review 6 May 2015
Recommended by customer in PE19
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fantastic, very smooth.
 

"Really great, smooth and easy move."
 
 
 
 
 
 


Review 4 May 2015
Recommended by customer in PE9
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from 3 bed bungalow to 2 bed house. Removal guys arrived at 08:15 am and was loaded up by 12.15 everything was delivered to its right room etc and was completed by 04:15 pm.
 

"First experience with a removal from in the UK and were surprised at the speed of which the guys took to load and unload the van. A first class company at a very reasonable price. If we ever moved again we would definitely use Arrowpak Again as the removal guys and office staff were very professional. Thank you for a great service."
 
 
 
 
 
 


Review 4 May 2015
Recommended by customer in PE7
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 4 bed detached to small 3 bedroom, difficult to fit all furniture and boxes into new property but removal men were excellent. There were no problems and men used their initiative.
 

"Extremely good service. Two men worked very hard throughout the day. They were friendly and courteous and helped me feel that everything would work o.k. They were very quick packing glass and really made the day more successful than I could imagine. Excellent service."
 
 
 
 
 
 


Review 24 Apr 2015
Recommended by customer in NE65
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
There were to homes involved my daughters and my wife and I moving from Cambridge shire to Northberdane so it was a challenge to the movers.
 

"The movers came to my daughters first on the 15th and then to ours or the 16th April there timing was good and without any problems. Following this they forwarded the goods to Northumberland on the 17th and were actually there the previous evening. But could only deliver after we gained keys to home."
 
 
 
 
 
 


Review 22 Apr 2015
Recommended by customer in PE2
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Going into storage.
 

"So helpful in every way. Really impressed and would definitely recommend and use again."
 
 
 
 
 
 


Review 22 Apr 2015
Recommended by customer in PE2
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Delivery following storage.
 

"So happy with the service. Makes a stressful process painless. Thank you."
 
 
 
 
Team:
Martin Simon
 
 
 


Review 12 Apr 2015
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Hectic & stressful but the removals just got on it – even managing to work round our seven dogs!
 

"Brilliant – reliable and very friendly. Carried out the work as requested by ourselves & to a very professional standard."
 
 
 
 
 
 


Review 26 Mar 2015
Recommended by customer in PE2
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 26 Feb 2015
Recommended by customer in PE29
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Move of contents of 1 bed flat with garage to 4 bed house and garage. Distance < 1 mile.
 

"Not a single breakage, both Steve and Jones were friendly, efficient and quick. They could not have helpful more. Brilliant! Thank guys."
 
 
 
 
 
 


Review 23 Feb 2015
Recommended by customer in PE13
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Two-day move. 90 miles one way. We were delayed for 2 hours moving into the property due to ongoing development work within the site.
 

"We were very impressed with all aspects of the removal process. Nothing was too much trouble for Simon and his removal team. They all worked very hard, packed everything very well, were extremely courteous and polite ( and drank a lot of coffee). Even when we were denied access for 2 hours, they carried it all in their stride. The firm even arranged for a 4th person to travel 1 1/2 hours from Peterborough to ensure that they finished unloading at a reasonable time."
 
 
 
 
 
 

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