Building Regulations Approved Scheme - OFTEC

OFTEC Registered Technicians: Are individually trained at an OFTEC Approved Training Centre, and their skills independently assessed before they can apply for OFTEC Registration; Have their work inspected from time to time by an OFTEC Inspector; Are re-assessed every five years to maintain their Registration; Carry an identity card confirming the type of oil heating work for which they are registered; Have to hold appropriate insurance to work in your home; Are able (in England and Wales) to self-certify work for which they are Registered. (Non-Registered technicians must, by law, notify Local Authority Building Control, or submit plans when installing oil-fired appliances); Will leave with you a written statement of the work they have done on your appliance, replacement parts fitted and recommendations for work needed in the future.

Scottish and Northern Ireland Plumbing Employers Federation

SNIPEF Licensed Plumbing Businesses are inspected on an ongoing basis, employ properly qualified and trained staff, hold Public Liability Insurance and produce an annual Financial Integrity Statement. If there is a complaint either about the cost of the work undertaken by the Licensed Business or the quality of work, these should be raised in the first instance with the Licensed Business. The Licensed Business will investigate any complaints made and take the necessary action to resolve the complaint. If contact with the Licensed Business fails to resolve the matter, then the Plumbing Licensing Board operates an independent complaints mechanism.

Trading Standards - South Ayrshire

The South Ayrshire Council Trusted Trader Scheme is a local business partnership which aims to increase consumer confidence, promote good practice within local businesses and help protect people from doorstep crime.

The Scheme is a directory of local businesses that have been vetted by Trading Standards and who made a commitment to treat their customers fairly. It is based on customer experience and customer feedback. Trader members of the scheme ask their customers after a job is completed to provide feedback on what they thought of the job and the feedback is published on an independent website.

The scheme is managed and administered by Trading Standards which is a part of South Ayrshire Council.