Satisfaction Ratings |
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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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10/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Guarantee
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Yes
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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Ground floor extension requiring significant excavation, removal of back wall of the house and setting of new foundation plus building of superstructure with steel members and both external and internal walls. Installation of two large rooflights and heavy triple-glazed glass sliding door. Fitting new suspended ground floor and new kitchen, and new shower room complete with all associated electrical work, plumbing, heating and finishings. Additional work on the first floor to enlarge an existing bathroom by adjoining it to separate loo, and complete refitting of the new bathroom including all associated plumbing plus finishings. External painting of two-storey house. Installation of solid wood flooring throughout the house. Weekly meetings with architect, who oversaw the work, throughout the project duration (ca 14 weeks). House was vacant at time of building work. The price quoted here includes building work, supplies, fittings and VAT (but not costs for architect, structural engineer, Local Council).
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Team: George Cattier, Martin Murphy
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Kitchen and parquet flooring