Domestic Al

Where reputations count.

Acorns, Church Road Wreningham
Norwich
Norfolk
NR16 1BA

Domestic Appliance Engineers

www.domestic-al.co.uk

Email This Business

Tel 01508 48 19 19
Mobile 07856 966 566

Listed under: Appliance Repairs, Appliance Repairs - cookers, Appliance Repairs - dish washers, Appliance Repairs - tumble dryers, Appliance Repairs - Washing machines, Cooker Servicing / Repairs, Dishwasher Repairs, Domestic Appliance Repairs, Fridge Freezer Repairs, Tumble Dryer Repairs, Washing Machine Repairs

100% recommended Rating 9.8/100
307 reviews since 2011

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 307 reviews since 2011

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Alan was very professional and careful would recommend him and use him again. " more

" Excellent, quality work. " more

" Very good service from start to finish Would highly recommend." more

" Polite and pleasant. Clean, tidy working all in a timely manner. Job well done!" more

About Us
Information provided by the business
Legal Name: Mr Alan Miller.

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Review 16 May 2024 Recommended by customer business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removal blockage from AEG washing machine.

"Alan was very professional and careful would recommend him and use him again. "

Team:
Alan

REPORT THIS REVIEW

Review 2 Apr 2024 Recommended by customer in NR18 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Remove old cooker hood and fit new one.

"Excellent, quality work. "

Team:
Alan Miller

REPORT THIS REVIEW

Review 11 Mar 2024 Recommended by customer in NR6 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Supply and install new dish washer. Dispose of old machine.

REPORT THIS REVIEW

Review 24 Oct 2023 Recommended by customer in NR4 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Checking over washing machine

REPORT THIS REVIEW

Review 10 Oct 2023 Recommended by customer in NR9 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal of old dishwasher and supplying and fitting new dish washer and taking old one away.

"Very good service from start to finish
Would highly recommend."

REPORT THIS REVIEW

Review 7 Oct 2023 Recommended by customer in NR16 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Investigated non-functioning dish-washer. Not economical to repair.
Replacement sourced at less than online price.
Supplied, delivered and fitted.
Old machine removed.

"Polite and pleasant.
Clean, tidy working all in a timely manner.
Job well done!"

Team:
Alan Miller

REPORT THIS REVIEW

Review 7 Jan 2023 Recommended by customer in NR9 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replace element in Hotpoint cooker.
Replace oven door catch.

"Excellent service - Quick and efficient from initial phone call. Would recommend to anyone.
Way and above expectation. "

REPORT THIS REVIEW

Review 2 Sep 2022 Recommended by customer in NR16 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and install new washing machine

"Our washing machine broke down at a most inconvenient time and Alan came to our rescue in no time he located the replacement measure at a better price and delivery than we could obtain.
He then fitted it and tested and removed the old machine.
It was all done in 48 hours in early May 2022, and has been running perfectly since.
Thank you Alan. "

Team:
Alan Miller

REPORT THIS REVIEW

Review 9 Mar 2022 Recommended by customer in NR18 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Getting and fitting washing machine

REPORT THIS REVIEW

Review 16 Aug 2021 Recommended by customer in NR5 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace dishwasher door

"Very professional, polite, and helpful."

REPORT THIS REVIEW

Review 25 Jul 2021 Recommended by customer in NR10 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Call out to washing machine not spinning efficiently.

"Excellent service - machine had become clogged as I'd not put a descaler in for some time. He could have fobbed me off but was thorough going through a process of elimination to identify the issue."

REPORT THIS REVIEW

Review 1 Apr 2020 Recommended by customer in NR15 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Check for cause of oven not working. Obtain, fit part and test.

"He has very nice bloke and did ever thing to make things easy. very prompt."

REPORT THIS REVIEW

Review 10 Feb 2020 Recommended by customer in NR16 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supplying and installing new washing machine.

"Would definitely use you again great service."

Team:
Brenda

REPORT THIS REVIEW

Review 13 Dec 2019 Recommended by customer in NR14 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and fit new dishwasher and take away all.

"Always prompt, always reliable."

REPORT THIS REVIEW

Review 10 Dec 2019 Recommended by customer in NR3 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacement grill element.

"Excellent service!
A job well done and will certainly recommended him to others. "

REPORT THIS REVIEW

Review 2 Dec 2019 Recommended by customer in NR1 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Fan on freezer.

"So good fast and friendly."

REPORT THIS REVIEW

Review 26 Nov 2019 Recommended by customer in NR18 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Washing machine Repair.

REPORT THIS REVIEW

Review 8 Nov 2019 Recommended by customer in NR2 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Replacement of dispenser tray on Bosch washing machine.

"Friendly and professional. Given clear information on job, cost and time. Clean and tidy work. very good service overall. "

REPORT THIS REVIEW

Review 14 Oct 2019 Recommended by customer in NR15 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement oven fan.

"All good!"

REPORT THIS REVIEW

Review 4 Oct 2019 Recommended by customer in NR7 business Domestic Al https://www.referenceline.com/domestic_appliance_engineers-in-norwich-domestical-37735

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repair of rangemaster fridge - water inlet leak.

"Helpful, tidy, efficient and friendly. "

REPORT THIS REVIEW

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