Hadley & Ottaway

South Block, Neaton Park, Norwich Road
Watton
Norfolk
IP25 6JB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Hadley & Ottaway 9.6/100
2505 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 2505 reviews since 2006
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" I was very stressed as move had taken 11 months to get to moving stage. Mark, Graham and Dean arrived and made packing and emptying house as easy as could be expected. Mark and Dean moved us into ne...."   more
 
" Excellent service from office staff and delivery team. "   more
 
" They worked very hard, were very good humoured, and consider no damage to our possessions or either property - they could not be faulted!"   more
 
" We were very pleased that we chose for company to pack for us, as we feel it made our move much less stressful, well worth the extra money!"   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 22 Nov 2024
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Graham Jordan Marc Logan
 
 
 


Review 20 Nov 2024
Recommended by customer in NP20
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Mark and Dean had to get two large states in the house through narrow doors and little room. Brilliant.
Graham was involved in packing and was also brilliant. As a team perfect for us.
 

"I was very stressed as move had taken 11 months to get to moving stage. Mark, Graham and Dean arrived and made packing and emptying house as easy as could be expected.
Mark and Dean moved us into new house and once again made a stressful day a pleasant end
The company have been a pleasure to deal with. I have been more of a nuisance as dates kept changing!"
 
 
 
 
Team:
Mark Dean Graham
 
 
 


Review 18 Nov 2024
Recommended by customer in TR2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from Narfolk to Carnall - difficult access at both ends and the driver was brilliant.
 
 
 
Team:
Jordan Jay Bob
 
 
 


Review 18 Nov 2024
Recommended by customer in NR26
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went very well, we have on awful lot of possessions to move and the home we were moving from had a difficult staircase, out despite that the removal staff were all absolutely delightful contd.
 

"They worked very hard, were very good humoured, and consider no damage to our possessions or either property - they could not be faulted!"
 
 
 
 
Team:
Steve Neil Dan Bob
 
 
 


Review 18 Nov 2024
Recommended by customer in BA1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Cambridge to Bath. Slight delay to unload due to monies transfer delay. They were on time on early.
 

"Excellent service from office staff and delivery team. "
 
 
 
 
Team:
Stephen H
 
 
 


Review 14 Nov 2024
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move went very smoothly. The removal team were all very friendly and professional. Move from Norwich to Long Melford, Suffolk.
 

"We were very pleased that we chose for company to pack for us, as we feel it made our move much less stressful, well worth the extra money!"
 
 
 
 
Team:
Stephen Shaun Matteo
 
 
 


Review 11 Nov 2024
Recommended by customer in NR18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from 2 bed coach house to 2 bed semi detached house.
 
 
 
Team:
Chris De
 
 
 


Review 11 Nov 2024
Recommended by customer in NR20
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
3 bed detached property shed and garage contents we moved our own garden pots.
 
 
 
Team:
Stephan Tony Bob Matte
 
 
 


Review 8 Nov 2024
Recommended by customer in IP25
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relatively straight forward move from a 2 bed to a 4 bed house. It was a bit of a tight fit, but everything got on the van with no damage.
 

"All the guys were really lovely and worked so hard to get the job done, and we can't thank them enough. "
 
 
 
 
Team:
Shaun Logan Lee Stephen
 
 
 


Review 8 Nov 2024
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
An early start was key for us, as we wanted to leave our old property by mid-day. This was achieved in good time without the removal men cutting corners or rushing the job. We had to start driving to Scotland over the next few days, so an early star was key.
 

"Excellent professional service by a very helpful, curious company. The staff could not be more helpful throughout the whole moving journey.
All your staff were always on hand to answer any questions that we raised. "
 
 
 
 
Team:
Steve Neil Logan
 
 
 


Review 31 Oct 2024
Recommended by customer in NR18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a large house to a smaller one. Interesting point - Trying to make things fit!
 

"Great service all round - very helpful office staff initially and really friendly and efficient moving staff. Couldnt have been better!"
 
 
 
 
Team:
Stephen Dean Shaun Bob
 
 
 


Review 29 Oct 2024
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving to a 3 bedroom cottage 5 miles away. Difficult driveway both ends. Needed a smaller van.
 

"An excellent move with polite, efficient team. Could not have been easier. Highly recommend this company. "
 
 
 
 
Team:
Lee Marc Mark
 
 
 


Review 24 Oct 2024
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Collecting from Polebrook and delivering to Norfolk
 
 
 
Team:
Jordan Matieo Steve Jay D
 
 
 


Review 24 Oct 2024
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Delivery of storage items.
 
 
 
Team:
Shaun Dean Jay
 
 
 


Review 22 Oct 2024
Recommended by customer in PE36
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Good."
 
 
 
 
Team:
Mark Marc
 
 
 


Review 22 Oct 2024
Recommended by customer in NR19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From Bungalow to a 3 storey house.
 

"Great team, helpful and professional service
Well done.
"
 
 
 
 
Team:
Bob Dean Steven Bernie
 
 
 


Review 18 Oct 2024
Recommended by customer in CH60
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Heachan in July. Had the guys in for 3 days packing and loading. All our stuff went into store for 2 months and then moved our new home on the Wirral. 2 days here to unload - were very quick and efficient.
 

"The guys were absolutely fantastic.
Nothing was too much trouble and every when putting wordrobes/bookcases in one room and having to move bookcase to another room as didn't look right. Rob was great asking if it is was okay.
Would highly recommend. "
 
 
 
 
Team:
Bob Steve Mark Jay
 
 
 


Review 18 Oct 2024
Recommended by customer in NR29
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
The removal was from a large Band E 4-bed property to a smaller Band E 4-bed property.
It was a three-day pack-and-unpack operation involving two lorries. It included the removal and partial deconstruction/reconstruction of eight large bookcase units which contained a substantial library of books, CD's and DVDs.
Everything had to be put back in order on to their original shelves.
Also involved was the removal and disposal of a washing machine, two garden mowers and three boxes of miscellaneous unwanted items.
 

"The three crew members were cheerful, polite and hardworking. A lot of attention to detail was required.
Their flexible, can-do attitude was inventive and helpful.
The positive way they went about their work significantly reduced the stress of what was for me a difficult and complex removal. "
 
 
 
 
Team:
Steven Jay Chris
 
 
 


Review 18 Oct 2024
Recommended by customer in NR16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"This is the second time that I have had the pleasure of Bob and Matteo moving us. They were exemplary and again nothing was too much trouble for them. As a wheel chair user I felt very comfortable with them and not patronised in any way (it has happened by and the removal company) you are lucky so have them. Just do add I will, and have already done so. Recommend you highly do anyone that will listen!! Kindest Regards. Brenda
"
 
 
 
 
Team:
Bob Matteo
 
 
 


Review 18 Oct 2024
Recommended by customer in NN11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Bob, Matt and Mark were fantastic. Wish I'd engaged you before packing anything myself. They were fast, considerate and generally nice to have around.
I'd use them again any day of the week. "
 
 
 
 
Team:
Bob Marc Mark
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1