Hadley & Ottaway

South Block, Neaton Park, Norwich Road
Watton
Norfolk
IP25 6JB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Hadley & Ottaway 9.6/100
2562 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 2562 reviews since 2006
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" Excellent service from start to finish. They visit and view your property, then give a quote, were punctual and polite. On the moving day 3 guys came and loaded. Saw one of them again on ferry from co...."   more
 
" Fantastic service from start to finish. Problems with on street parking overcome. Very diligent removal team and nothing too much trouble. Even brought a crew who had finished in the are to help speed...."   more
 
" Excellent service, staffs were amazing (Bob, Jensen, and Graham). I was kept informed of the move at every stage. Thank you, guys!!"   more
 
" We were warned about how some of our furniture would get into the rooms but the team were brilliant. _____dismantling and reassembling!"   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 27 Mar 2025
Recommended by customer in HS9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Norfolk to the Outer Hebrides, involving a 500+ miles drive then 5+ hours on the ferry. All the roads on the island are single track and my drive is narrow on a slope. Three days to move me up. Two days for the guys to get back to Norfolk
 

"Excellent service from start to finish. They visit and view your property, then give a quote, were punctual and polite. On the moving day 3 guys came and loaded. Saw one of them again on ferry from collection on the Tuesday to unloading on Thursday, amazing service. I just hope they coped with less than smooth return ferry crossing. Would recommend this company."
 
 
 
 
Team:
Mark Chris Aston Steven
 
 
 


Review 26 Mar 2025
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
2 bed terrace, no on street parking to 4 bed detached 2 miles away. Parking outside terrace house challenging. Lots of flat pack.
 

"Fantastic service from start to finish. Problems with on street parking overcome. Very diligent removal team and nothing too much trouble. Even brought a crew who had finished in the are to help speed up process. Exemplary service, worth every penny. "
 
 
 
 
Team:
Shaun Aston Ben
 
 
 


Review 24 Mar 2025
Recommended by customer in IP13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move went very smoothly. Contents placed in storage. Challenge presented for van getting to correct storage container but expertly dealt with by Bob and Jenson.
 

"Excellent service, staffs were amazing (Bob, Jensen, and Graham). I was kept informed of the move at every stage. Thank you, guys!!"
 
 
 
 
Team:
Bob
 
 
 


Review 24 Mar 2025
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving to a smaller house with awkward access to rooms and dormer roof and very tight turns staircase
 

"We were warned about how some of our furniture would get into the rooms but the team were brilliant. _____dismantling and reassembling!"
 
 
 
 
Team:
Logan Lee Graham Mark
 
 
 


Review 20 Mar 2025
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Clenchwarton to Kent
Excellent staff.
 

"On arriving on the morning of moving day everything was explained to us.
I honestly can say the two men(Shaun and Jenson) was so friendly and polite.
I would certainly recommend this company 100%.
The salesman that came round (Chris) was friendly and helpful to."
 
 
 
 
Team:
Shaun Jenson
 
 
 


Review 20 Mar 2025
Recommended by customer in IP21
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Pack up house in Oxfordshire and store contents in Norfolk. Upload contents from store to new property.
 

"Very happy with the service we received. Packing was swift and items were handled with care. The team were lovely and very accommodating. We have no complaints appreciated the team going above and beyond helping fix the arm of Sofa and letting our 2 year old sit in the cab of the lorry -It made his day Thank you so much."
 
 
 
 
Team:
Shaun Marc Chris Steve
 
 
 


Review 19 Mar 2025
Recommended by customer in NE66
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It was a 2 day move from Norfolk to Northumberland. I also lived in a 2nd floor flat - No easy task to get my stuff to the lorry!
 

"I was extremely anxious and stressed about the move, however as soon as the removal guy's arrived, they were so nice and reassuring, they completely calmed me.
They were very professional and efficient. Nothing was too much trouble.
Everything arrived safely.
A big thank you!"
 
 
 
 
Team:
Marc Jenson
 
 
 


Review 15 Mar 2025
Recommended by customer in GU30
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Norfolk to Hampshire
 

"Excellent team,
always very helpful."
 
 
 
 
Team:
Jordan Jenson Bob Matteo
 
 
 


Review 7 Mar 2025
Recommended by customer in NR20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Bob Lee Shaun Stephen
 
 
 


Review 7 Mar 2025
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from survey to norfolk over 3days with 3vehicles. No trees were damaged!
 

"Great team-very friendly and helpful. Went beyond expectations."
 
 
 
 
Team:
Bob Shaun Marc Mark Matte
 
 
 


Review 27 Feb 2025
Recommended by customer in IP23
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a large property to a much smaller one many items not included in the move.
 

"The removal men were made aware of the items not moving and were careful to leave them. Always polite, helpful and friendly. An excellent service. "
 
 
 
 
Team:
Mark Matto Jordan
 
 
 


Review 27 Feb 2025
Recommended by customer in IP25
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Everything went swimmingly. I had a heavy filing cabinet and sofa bed both handled faultlessly. Extremely polite and helpful staff it was even enjoyable. "
 
 
 
 
Team:
Bob Shaun Marc
 
 
 


Review 20 Feb 2025
Recommended by customer in IP26
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"The guys undertaking our removals were absolutely brilliant, nothing was too much trouble and they were very supportive"
 
 
 
 
Team:
Jordan Jenson Stephen Sha
 
 
 


Review 17 Feb 2025
Recommended by customer in IP25
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Boxes delivered before move fantastic. On the day of the move went well, crew arrived promptly and went around property with me to check on items being moved. The team were friendly, helpful and very considerate.
 

"We had a extremely smooth exchange, the crew were very helpful at the new property. They helped to put furniture and boxes in the correct rooms, checking with us if unsure where to put items. I would highly recommend this company to anybody moving.
This is the second time I have used this company, and the service has been professional, helpful, and accommodating. This made this move more stress free. "
 
 
 
 
Team:
Jordan Jenson
 
 
 


Review 17 Feb 2025
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Movers arrived exactly on time and completed entire move in short order. Issues around furniture and fitting were resolved in a friendly and accommodating manner. "
 
 
 
 
Team:
Shaun Marc Logan
 
 
 


Review 17 Feb 2025
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Unmade road, parking carefully and aware of.
 

"Excellent team of staff for two consecutive moves. Patient, caring, polite professional nothing too much trouble.
Amazing service as always second time you have moved me. Highly recommend! "
 
 
 
 
Team:
Stephen Matteo Mark
 
 
 


Review 13 Feb 2025
Recommended by customer in NR17
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The men had steep drive to go up and down. It was all done with upmost efficiency and professionalism.
 

"Excellent service by the men. Couldn't fault them. Very polite, clean attentive, efficient, punctual. "
 
 
 
 
Team:
Marc Mark
 
 
 


Review 13 Feb 2025
Recommended by customer in IP33
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Straight forward and stress - free.
 

"Would recommend. Professional, friendly, helpful. "
 
 
 
 
Team:
Mark Aston Stephen
 
 
 


Review 12 Feb 2025
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Graham Steve
 
 
 


Review 12 Feb 2025
Recommended by customer in CO9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"This is the 2nd time I have used Hadley and Ottaway as before staff were friendly and helpful.
Very impressed. "
 
 
 
 
Team:
Shaun Jordan Bob Logan
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1