Andrews of Kent Ltd

Where reputations count.

Unit 1, Block 1, Whitehall Ind,Estate, Whitehall Road
Ramsgate
Kent
CT12 6BU

Removers - Removals Companies

www.andrewsofkent.co.uk

Email This Business

Tel 01843 299 500

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
1624 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1624 reviews since 2007

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" Fantastic crew, so organised and efficient. Loaded by 10.30 (Arrived 8:15) Handled my possessions with care, and ensured everything was protected. Lots of banter, between themselves, and with us. M...." more

" Work carrid out in a most competent and efficient manner. " more

" Thoroughly satisfied. " more

" David and Karl were most efficient and helpful they dealt quickly with the load, were very careful with the fragile frames. I was most impressed and satisfied with their services. The movers were: ...." more

About Us
Information provided by the business
Legal Name: Andrews of Kent Ltd.

Andrews of Kent Removals & Storage Ltd are a professional family run business with over 40 years experience in the removals and storage industry. They offer domestic & commercial moves locally, nationally and overseas with packaging and storage facilities that leave nothing to chance, plus friendly staff that have been professionally trained to make moving home as stress free and straight forward as possible. Finalists in 2009, 2010 and a merit received in this years BAR - Domestic Mover of The Year competitions.

Review 21 Nov 2024 Recommended by customer in CT1 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a 4 bedroom house (detached) to a 4 bedroom semi detached from Herne Bay to Canterbury

"Work carrid out in a most competent and efficient manner. "

Team:
Tommy Fra

REPORT THIS REVIEW

Review 21 Nov 2024 Recommended by customer in CT12 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Mid-terraced period property with loft room.
Tight doorways and 2 flights of stairs.
On street parking with partial double- yellow lines.

"Fantastic crew, so organised and efficient.
Loaded by 10.30 (Arrived 8:15)
Handled my possessions with care, and ensured everything was protected. Lots of banter, between themselves, and with us. Made moving (at least the physical part) super easy! would definitely use again and recommend to friends and family. "

Team:
Tommy Frank David Ka

REPORT THIS REVIEW

Review 18 Nov 2024 Recommended by customer in CT14 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Thoroughly satisfied. "

Team:
David Tyler

REPORT THIS REVIEW

Review 11 Nov 2024 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I had to move to London 4 plan chests, 2 single and 2 double, together with many art prints in their frames as well as others in tubes. They handled the valuable prints with great care and efficiency.

"David and Karl were most efficient and helpful they dealt quickly with the load, were very careful with the fragile frames. I was most impressed and satisfied with their services.

The movers were: Andrew of Kent removal and storage. "

Team:
David Karl

REPORT THIS REVIEW

Review 8 Nov 2024 Recommended by customer in PL12 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A daunting aspect moving Kent to Cornwall later in life!

"Every step of the way I was guided through and worries supported. The company bent over backwards to make the move as easy a they could. The removal staff were professional and a cheery lot - which made the whole collection/delivery less of concern. The 'A' in Andrews is definitely the A team!
Highly recommended. "

Team:
Andy David Charlie

REPORT THIS REVIEW

Review 8 Nov 2024 Recommended by customer in BN16 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Long distance so over night stay required.

"Considered removers, timely, tidy and fast. Seemed to dump the remainder if boxes under the stairs in order to leave on time. "

Team:
Karl Frank Ben

REPORT THIS REVIEW

Review 4 Nov 2024 Recommended by customer in CT5 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 2nd floor flat to another 2nd floor flat for three adults inc one sofa drop off to different address.

"Excellent attentive polite team who made the process very easy. We would have absolute no problem recommending this company. "

Team:
Ben Dan T

REPORT THIS REVIEW

Review 31 Oct 2024 Recommended by customer in OX16 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was a distance of 170 miles between two houses. It was done over two days.

"Dave and Dan were very efficient and polite throughout. I was kept informed at all stages.
My possessions were kept safe and care was taken during the move and on loading and arrival at new address.
"

Team:
David Dan

REPORT THIS REVIEW

Review 18 Oct 2024 Recommended by customer in N1 2 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Partial move from Canterbury CTZ 7BD to London Ishngton NI ZEN

"Extremely happy with all aspects of deals with Andrews of Kent - Everything was very clear, Tommy and Ben could not have been more helpful and everything went smoothly. "

Team:
Tommy Ben

REPORT THIS REVIEW

Review 3 Oct 2024 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from London to Ramsgate on a rainy day.

"All went smoothly. The lads were great. Nothing seemed to phase them. They were polite and friendly and considerate with our belongings. Thoroughly recommend this company. "

Team:
Tommy Karl Ben

REPORT THIS REVIEW

Review 23 Sep 2024 Recommended by customer in CT9 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Professional, courteous, punctual. Dealt well with the amount of belongings/saver I had, went above and beyond to add my piano to the move.
Unable to remember - approx �2,000

"A very hard-working team. Personable and good to communicate with. This move was my least stressed yet, despite being my first undertaken as a widow. I thank Dave's team whole heartedly. "

Team:
Daves Team

REPORT THIS REVIEW

Review 12 Sep 2024 Recommended by customer in CT15 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Pack and load for storage for a week and deliver from storage to new address over two days.

"Prompt and efficient packing service, all team members friendly and respectful. Minor issues dealt with professionally.
Second time we have used this company.
Would recommend. "

Team:
Tommy Ben Steve David Kar

REPORT THIS REVIEW

Review 6 Sep 2024 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from house upstairs to a flat downstairs only few items of furniture needed moving.

"Great service!
Well done Andrews (Karl and Ben)"

Team:
Karl Ben

REPORT THIS REVIEW

Review 6 Sep 2024 Recommended by customer business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Margate to Durham.

"Found the removal guys very helpful professional answered any questions they were cheery polite showed respect put all our furniture in rooms of our choice. Packing was very professional. Everything was where you could find it. Very reliable service. Would use again. "

Team:
David Frank Charie

REPORT THIS REVIEW

Review 3 Sep 2024 Recommended by customer in CT5 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House move _______

"The team were top class from start to finish. 10/10 patient, friendly, helpful and accommodating.
Brilliant service!"

Team:
Dave Rob Steve

REPORT THIS REVIEW

Review 29 Aug 2024 Recommended by customer in CT1 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Standard move from one property directly to another.
Usual items of furniture and other items

"Very good service - crew arrived on time.
They made extra effort to remove wardrobes but there were assembled inside house.
Job performed without fault and all went very well."

Team:
Tommy Frank Calum

REPORT THIS REVIEW

Review 28 Aug 2024 Recommended by customer in DE75 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

My move was from Cosford, Kent to Heanor, Derbyshire. I really wanted all my garden bits to go including 2 trees which were all done beautifully. I had a great deal to go and it was all done extremely well.

"The two guys that did my move went above and beyond all that I wanted doing. They were superb and really helpful, a great credit to the company. Couldn't have asked for more.
Many thanks to them thoroughly great guys!"

Team:
Dave Ben

REPORT THIS REVIEW

Review 14 Aug 2024 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From residential home to care home.

"Paid for half a day.
Apparently cheaper than hourly rate.
All finished in 1.5 hours. Felt could've been cheaper. "

Team:
Karl Steve

REPORT THIS REVIEW

Review 6 Aug 2024 Recommended by customer in CT5 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from house to storage unit.

"The 3 man team did a fantastic job, professional, efficient, friendly and expert.
5 stars all round. "

Team:
Dave Tommy Tyler

REPORT THIS REVIEW

Review 29 Jul 2024 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Everything went smoothly, totally stress free!

"Team absolutely
Brilliant
Would highly recommend
Thank you Andrews
"

Team:
Tommy Frank Charlie

REPORT THIS REVIEW

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