Andrews of Kent Ltd

Where reputations count.

Unit 1, Block 1, Whitehall Ind,Estate, Whitehall Road
Ramsgate
Kent
CT12 6BU

Removers - Removals Companies

www.andrewsofkent.co.uk

Email This Business

Tel 01843 299 500

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
1633 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1633 reviews since 2007

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" The chaps were lovely, polite, professional I felt safe leaving all my possessions in their very capable hands. They communicated clearly every step of the way. They put everything where I needed it w...." more

" Amazing service the movers were consistently cheerful and helpful. They were also really fast. " more

" The crew arrived spot on time and were courteous and very efficient. Making it a smooth transition to the new property "well done" " more

" Tommy, Frank, Charlie and Karl were amazing. They were extremely efficient on day 1 and 95% of our house was on the lorry by 2.30pm. Day 2 was just as efficient all done from the old house by 10am. ...." more

About Us
Information provided by the business
Legal Name: Andrews of Kent Ltd.

Andrews of Kent Removals & Storage Ltd are a professional family run business with over 40 years experience in the removals and storage industry. They offer domestic & commercial moves locally, nationally and overseas with packaging and storage facilities that leave nothing to chance, plus friendly staff that have been professionally trained to make moving home as stress free and straight forward as possible. Finalists in 2009, 2010 and a merit received in this years BAR - Domestic Mover of The Year competitions.

Review 21 Dec 2024 Recommended by customer in LL14 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Tommy Fra

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Ben Tyler

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in SO24 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Dave Steve Ben Tyler

REPORT THIS REVIEW

Review 19 Dec 2024 Recommended by customer in IP16 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a storage unit in Kent to Suffolk, chaps met me at storage unit. Handed over and then met them in Suffolk after they had packed.

"The chaps were lovely, polite, professional I felt safe leaving all my possessions in their very capable hands. They communicated clearly every step of the way. They put everything where I needed it with care. Absolutely brilliant team and company. So happy I chose them. Thank you. "

Team:
Karl Tyler

REPORT THIS REVIEW

Review 19 Dec 2024 Recommended by customer in AB52 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move to Scotland.

Team:
Tommy Fra

REPORT THIS REVIEW

Review 16 Dec 2024 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

We have a lot of stuff.

"Amazing service the movers were consistently cheerful and helpful. They were also really fast. "

Team:
Andy Frank Jake

REPORT THIS REVIEW

Review 9 Dec 2024 Recommended by customer in CT3 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The crew arrived spot on time and were courteous and very efficient. Making it a smooth transition to the new property "well done"
"

Team:
Andy Karl Jake

REPORT THIS REVIEW

Review 6 Dec 2024 Recommended by customer in CT3 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A 3 day move, from a 3 storey house with additional steps into the garden. Day 1 = majority of house garage and garden.
Day 2 - essential items into new home
Day 3 - return of remaining items.

"Tommy, Frank, Charlie and Karl were amazing. They were extremely efficient on day 1 and 95% of our house was on the lorry by 2.30pm.
Day 2 was just as efficient all done from the old house by 10am. Day 3 was a test of their stocking skills in the garage, but all moved in with the same efficiency. Tommy was a great constant on all 3 days and Frank cared to check in on day 3 despite moving to another job.
All in all Brilliant!!"

Team:
Tommy Frank Charlie

REPORT THIS REVIEW

Review 27 Nov 2024 Recommended by customer in CT17 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Whole house was packed up over a two day period and all possessions moved into new property. Some furniture was dismantled and then put together again at the new place.

"The team was moved me made the process as stress free as possible. They were friendly and hard working - all five of the team that worked over the two days. "

Team:
Daves Team

REPORT THIS REVIEW

Review 21 Nov 2024 Recommended by customer in CT1 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a 4 bedroom house (detached) to a 4 bedroom semi detached from Herne Bay to Canterbury

"Work carrid out in a most competent and efficient manner. "

Team:
Tommy Fra

REPORT THIS REVIEW

Review 21 Nov 2024 Recommended by customer in CT12 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Mid-terraced period property with loft room.
Tight doorways and 2 flights of stairs.
On street parking with partial double- yellow lines.

"Fantastic crew, so organised and efficient.
Loaded by 10.30 (Arrived 8:15)
Handled my possessions with care, and ensured everything was protected. Lots of banter, between themselves, and with us. Made moving (at least the physical part) super easy! would definitely use again and recommend to friends and family. "

Team:
Tommy Frank David Ka

REPORT THIS REVIEW

Review 18 Nov 2024 Recommended by customer in CT14 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Thoroughly satisfied. "

Team:
David Tyler

REPORT THIS REVIEW

Review 11 Nov 2024 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I had to move to London 4 plan chests, 2 single and 2 double, together with many art prints in their frames as well as others in tubes. They handled the valuable prints with great care and efficiency.

"David and Karl were most efficient and helpful they dealt quickly with the load, were very careful with the fragile frames. I was most impressed and satisfied with their services.

The movers were: Andrew of Kent removal and storage. "

Team:
David Karl

REPORT THIS REVIEW

Review 8 Nov 2024 Recommended by customer in PL12 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A daunting aspect moving Kent to Cornwall later in life!

"Every step of the way I was guided through and worries supported. The company bent over backwards to make the move as easy a they could. The removal staff were professional and a cheery lot - which made the whole collection/delivery less of concern. The 'A' in Andrews is definitely the A team!
Highly recommended. "

Team:
Andy David Charlie

REPORT THIS REVIEW

Review 8 Nov 2024 Recommended by customer in BN16 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Long distance so over night stay required.

"Considered removers, timely, tidy and fast. Seemed to dump the remainder if boxes under the stairs in order to leave on time. "

Team:
Karl Frank Ben

REPORT THIS REVIEW

Review 4 Nov 2024 Recommended by customer in CT5 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 2nd floor flat to another 2nd floor flat for three adults inc one sofa drop off to different address.

"Excellent attentive polite team who made the process very easy. We would have absolute no problem recommending this company. "

Team:
Ben Dan T

REPORT THIS REVIEW

Review 31 Oct 2024 Recommended by customer in OX16 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was a distance of 170 miles between two houses. It was done over two days.

"Dave and Dan were very efficient and polite throughout. I was kept informed at all stages.
My possessions were kept safe and care was taken during the move and on loading and arrival at new address.
"

Team:
David Dan

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Review 18 Oct 2024 Recommended by customer in N1 2 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Partial move from Canterbury CTZ 7BD to London Ishngton NI ZEN

"Extremely happy with all aspects of deals with Andrews of Kent - Everything was very clear, Tommy and Ben could not have been more helpful and everything went smoothly. "

Team:
Tommy Ben

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Review 3 Oct 2024 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from London to Ramsgate on a rainy day.

"All went smoothly. The lads were great. Nothing seemed to phase them. They were polite and friendly and considerate with our belongings. Thoroughly recommend this company. "

Team:
Tommy Karl Ben

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Review 23 Sep 2024 Recommended by customer in CT9 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Professional, courteous, punctual. Dealt well with the amount of belongings/saver I had, went above and beyond to add my piano to the move.
Unable to remember - approx �2,000

"A very hard-working team. Personable and good to communicate with. This move was my least stressed yet, despite being my first undertaken as a widow. I thank Dave's team whole heartedly. "

Team:
Daves Team

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