Andrews of Kent Ltd

Where reputations count.

Unit 1 Block 1 Whitehall Road Ind. Estate, Whitehall Road
Ramsgate
Kent
CT12 6BU

Removers - Removals Companies

www.andrewsofkent.co.uk

Email This Business

Tel 01843 299 500

Listed under: Removers / Removal Companies

99% recommended Rating 9.8/100
1615 reviews since 2007

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 1615 reviews since 2007

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" All went smoothly. The lads were great. Nothing seemed to phase them. They were polite and friendly and considerate with our belongings. Thoroughly recommend this company. " more

" A very hard-working team. Personable and good to communicate with. This move was my least stressed yet, despite being my first undertaken as a widow. I thank Dave's team whole heartedly. " more

" Prompt and efficient packing service, all team members friendly and respectful. Minor issues dealt with professionally. Second time we have used this company. Would recommend. " more

" Found the removal guys very helpful professional answered any questions they were cheery polite showed respect put all our furniture in rooms of our choice. Packing was very professional. Everything ...." more

About Us
Information provided by the business
Legal Name: Andrews of Kent Ltd.

Andrews of Kent Removals & Storage Ltd are a professional family run business with over 30 years experience in the removals and storage industry. They offer domestic & commercial moves locally, nationally and overseas with packaging and storage facilities that leave nothing to chance, plus friendly staff that have been professionally trained to make moving home as stress free and straight forward as possible. Finalists in 2009, 2010 and a merit received in this years BAR - Domestic Mover of The Year competitions.

Review 3 Oct 2024 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from London to Ramsgate on a rainy day.

"All went smoothly. The lads were great. Nothing seemed to phase them. They were polite and friendly and considerate with our belongings. Thoroughly recommend this company. "

Team:
Tommy Karl Ben

REPORT THIS REVIEW

Review 23 Sep 2024 Recommended by customer in CT9 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Professional, courteous, punctual. Dealt well with the amount of belongings/saver I had, went above and beyond to add my piano to the move.
Unable to remember - approx �2,000

"A very hard-working team. Personable and good to communicate with. This move was my least stressed yet, despite being my first undertaken as a widow. I thank Dave's team whole heartedly. "

Team:
Daves Team

REPORT THIS REVIEW

Review 12 Sep 2024 Recommended by customer in CT15 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Pack and load for storage for a week and deliver from storage to new address over two days.

"Prompt and efficient packing service, all team members friendly and respectful. Minor issues dealt with professionally.
Second time we have used this company.
Would recommend. "

Team:
Tommy Ben Steve David Kar

REPORT THIS REVIEW

Review 6 Sep 2024 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from house upstairs to a flat downstairs only few items of furniture needed moving.

"Great service!
Well done Andrews (Karl and Ben)"

Team:
Karl Ben

REPORT THIS REVIEW

Review 6 Sep 2024 Recommended by customer business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Margate to Durham.

"Found the removal guys very helpful professional answered any questions they were cheery polite showed respect put all our furniture in rooms of our choice. Packing was very professional. Everything was where you could find it. Very reliable service. Would use again. "

Team:
David Frank Charie

REPORT THIS REVIEW

Review 3 Sep 2024 Recommended by customer in CT5 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House move _______

"The team were top class from start to finish. 10/10 patient, friendly, helpful and accommodating.
Brilliant service!"

Team:
Dave Rob Steve

REPORT THIS REVIEW

Review 29 Aug 2024 Recommended by customer in CT1 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Standard move from one property directly to another.
Usual items of furniture and other items

"Very good service - crew arrived on time.
They made extra effort to remove wardrobes but there were assembled inside house.
Job performed without fault and all went very well."

Team:
Tommy Frank Calum

REPORT THIS REVIEW

Review 28 Aug 2024 Recommended by customer in DE75 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

My move was from Cosford, Kent to Heanor, Derbyshire. I really wanted all my garden bits to go including 2 trees which were all done beautifully. I had a great deal to go and it was all done extremely well.

"The two guys that did my move went above and beyond all that I wanted doing. They were superb and really helpful, a great credit to the company. Couldn't have asked for more.
Many thanks to them thoroughly great guys!"

Team:
Dave Ben

REPORT THIS REVIEW

Review 14 Aug 2024 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From residential home to care home.

"Paid for half a day.
Apparently cheaper than hourly rate.
All finished in 1.5 hours. Felt could've been cheaper. "

Team:
Karl Steve

REPORT THIS REVIEW

Review 6 Aug 2024 Recommended by customer in CT5 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from house to storage unit.

"The 3 man team did a fantastic job, professional, efficient, friendly and expert.
5 stars all round. "

Team:
Dave Tommy Tyler

REPORT THIS REVIEW

Review 29 Jul 2024 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Everything went smoothly, totally stress free!

"Team absolutely
Brilliant
Would highly recommend
Thank you Andrews
"

Team:
Tommy Frank Charlie

REPORT THIS REVIEW

Review 22 Jul 2024 Recommended by customer in CT6 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Four-bed family house with many garden items to move - some very heavy!

"Our move was spread over 3 days which was a really good idea.
All the "lads were calm, friendly and very professional, even though we kept asking them to move items that they had correctly placed elsewhere. We were nervous about a very expensive table which was not a problem for them, but I think they won't forget a garden "trough" that tested their strength" Well done to all"

Team:
David Steve Ollie Dan

REPORT THIS REVIEW

Review 17 Jul 2024 Recommended by customer in CT9 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All went very smoothly. Guys extremely helpful and efficient.

"Highly recommend
Local company
Carried out all works to a very high standard. "

Team:
Karl Ben

REPORT THIS REVIEW

Review 12 Jul 2024 Recommended by customer in CT6 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Though only moving from a 2-Bed to a 3-Bed property, within the same part of the town we had a lot of furniture and so there was plenty to do. A tight space and two large wardrobes complicated matters.

"Cannot fault the service from initial call through to moving day - the admin side of things was really well handled - we were important to them, and they held the date for us. On the day, the info provided by the original estimator was really useful and we had packed accordingly which helped the guys co ordinating our move. They were punctual, polite, good humored, very careful with belongings and were speedy too. Cannot fault the service, thank you would recommend and we again in the future. "

Team:
David Dan Ben

REPORT THIS REVIEW

Review 5 Jul 2024 Recommended by customer in CT3 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from bungalow to house. Lots of heavy boxes.

"Dave and Jake were brilliant, nothing was too much trouble for them. They were cheerful, funny, yet professional. The move went smoothly. "

Team:
Dave Jake

REPORT THIS REVIEW

Review 27 Jun 2024 Recommended by customer in CT1 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From NW canterbury to storage and then, 2.5 months later. Total below includes moving out, storage and moving in.

"Extremely efficient, careful and punctual. "

Team:
David Karl

REPORT THIS REVIEW

Review 24 Jun 2024 Recommended by customer in CT15 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

It was complicated moved part going into storage, part moving on to the new home. Huge downsize but still an enormous amount to move.

"Dave and his team were absolutely brilliant. The move went without a hitch and they were all so hard-working, careful and polite. No breakages and the move was fast and seamless. We can unreservedly recommend Andrews and their professional and friendly service. Many thanks. "

Team:
Daves Team

REPORT THIS REVIEW

Review 12 Jun 2024 Recommended by customer in CT16 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Office move from Kent to London comprising of heavy material samples and furniture.

"Swift move considering weight of most boxes. David and Lee were great and delivered to the expected level. "

Team:
David Lee

REPORT THIS REVIEW

Review 29 May 2024 Recommended by customer in CT2 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved within Canterbury over 2 days. Included moving a heavy piano, emptying property over 2 flights of stairs, disassembling and assembling wardrobes and beds

"The whole team was fantastic. David was our foreman for both days he was cheerful, professional and nothing was too much trouble. The whole team, Frank and Tommy (Day 1) and Dan and Ben (Day 2) with David in charge over both days, worked incredibly hard. They were all so lovely, it made the experience very relaxed. We would definitely use Andrews again and highly recommend them. Also want to mention Cara and Jacau in the office, who were very efficient and helpful answering our questions over phone and email. Thank you!"

Team:
David Frank Dan Ben

REPORT THIS REVIEW

Review 12 May 2024 Recommended by customer in ME14 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Everything was fine and expertly carried out.

"Everything ran smoothly from pick up to delivery. The men were very polite and carried out deliveries expertly.
"

Team:
David L

REPORT THIS REVIEW

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