Beatrix Boarding Cattery

The Schoolhouse, Main Street
Kirkconnel
Dumfries & Galloway
DG4 6NE

Boarding Kennels

Listed under:  Boarding Cattery
100% recommended   Rating Beatrix Boarding Cattery 10/100
12 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 12 reviews since 2019
 
 
 
Facilities 10/10 Facilities Rating 10.0
The facilities look and smell clean, warm and secure
 
Exercise 9.8/10 Exercise Rating 9.8
Pets have time and space for exercise and socialising
 
People 10/10 People Rating 10.0
The people are caring, knowledgeable and helpful
 
Value 10/10 Value Rating 10.0
The price represents value for money
 
 
 
Recent Reviews 
 
" I have a very nervous cat, I have tried many catteries and my cat who is the most gentle little soul gets so upset, he growls, hisses, spits and lashes out. With Caroline, our first trip, he was a dif...."   more
 
" I can't recommend this boarding cattery highly enough. The owner is very friendly and clearly passionate about her business"   more
 
" Caroline is such a lovely lady who is very dedicated to her work and enjoys it as well. We have used her many times and will keep on using her. There has never been a time I have went up and there has...."   more
 
" First-class service every time. Watching Jasmine our cat happily enter her lodging and walk around with her tail held high speaks more than words. Caroline treats all her residents with loving care s...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Inspection: 100%
Before Booking were you invited to see the area where your pet will be staying?
 
Space and Bedding: 100%
Before Booking does each pet have suitable resting space and bedding?
 
Run: 100%
Before Booking does each pet have an indoor/ outdoor run or an indoor run and a schedule for exercise?
 
Food: 100%
Before Booking were you able to bring your own pet\'s food, if required?
 
On Site: 100%
Before Booking are the staff on site around the clock?
 
Vaccinations: 100%
Before Admission, did the staff ask you for your pet\'s vaccination record?
 
Your contact details: 100%
Before Admission, did the staff ask you for your emergency contact details?
 
Vet contact details: 100%
Before Admission, did the staff ask you for your vet\'s contact details?
 
Diet: 100%
Before Admission, did the staff ask you for your pet\'s dietary needs?
 
Other: 100%
Before Admission, did the staff ask you for your pet\'s other requirements?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Beatrix 3
care 2
Caroline 5
cat 4
cats 4
cattery 6
clearly 2
dedicated 2
friendly 2
highly 2
lady 3
looked 3
lovely 2
loves 2
recommend 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 25 Mar 2023
Recommended by customer in DG3
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I noticed the cattery driving past when we moved to the area. I phoned Caroline and when I spoke to her instantly I know my cat would be fine in her care, she is gently spoke and she is all about cats very knowledgeable in her work.
 

"I have a very nervous cat, I have tried many catteries and my cat who is the most gentle little soul gets so upset, he growls, hisses, spits and lashes out. With Caroline, our first trip, he was a different arrival entirely! I was stunned! Caroline treats him in a gentle and kind manner, he jumps straight into his bed and is so cotented.

Happy cat, happy owner!

I can't praise Caroline and her cattery highly enough. At least now when we go on holiday I no longer have to worry. This is the first cattery in 13 years he was settled into straight away, no issues at all, and I am more than delighted. I would absolutely recommend this cattery. "
 
 
 
 
Team:
Caroline Lamb
 
 
 

Review 28 Oct 2022
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Boarding for two cats.
Repeat customer, following initial recommendation
 

"I can't recommend this boarding cattery highly enough. The owner is very friendly and clearly passionate about her business"
 
 
 
 
 
 

Review 16 Mar 2022
Recommended by customer in DG4
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 8/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We live in a small village and we always had to rely on a friend to look after our cat. Then we heard about the Beatrix Cattery and the rest is history.
 

"Caroline is such a lovely lady who is very dedicated to her work and enjoys it as well. We have used her many times and will keep on using her. There has never been a time I have went up and there has never been any smell or anything everything is as it should be spotless. I would highly recommend this cattery. I always know our cat is well looked after. 10/10"
 
 
 
 
Team:
Caroline Lamb
 
 
 

Review 17 Jun 2021
Recommended by customer in KA18
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A home from home for my cat where she would be happy, and not stressed.
 

"First-class service every time. Watching Jasmine our cat happily enter her lodging and walk around with her tail held high speaks more than words.
Caroline treats all her residents with loving care she is a very special lady."
 
 
 
 
Team:
Caroline Lamb
 
 
 

Review 21 Aug 2020
Recommended by customer in KA18
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Close to home.

Very good facilities beautiful and clean area for the cats.

Feed the best of food and great selection.
 

"Very warm welcome everytime my cat has been in rascal (my cat) loves it there. Couldn't ask for a nicer lady to look after my cat."
 
 
 
 
Team:
Caroline
 
 
 

Review 12 Mar 2020
Recommended by customer in KA18
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I was looking for friendly reliable and trustworthy people to look after my pets, when I spoke to Caroline I felt she met this criteria
 

"I would recommend Beatrix cattery as I am confident that my pets are being well cared for. It is piece of mind when I am on holiday that some one who is so dedicated to their work and is such a genuine caring person is looking after my pets"
 
 
 
 
 
 

Review 16 Sep 2019
Recommended by customer in ML9
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A safe comfortable stress, free environment for my pet. I needed to be covenant the staff were knowledgeable, attentive and caring.
 

"Fabulous cattery!"
 
 
 
 
 
 

Review 11 Jul 2019
Recommended by customer in DG4
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Local, friendly, knowledgeable, people with great facilities who obviously was cuts and offer the owners peace of mind.
 

"Caroline is fantastic nothing is too much trouble and the cut always comes first. Couldn't ask for more. Thanks for taking the stress out of my holiday knowing Ali is well looked after. "
 
 
 
 
Team:
Caroline Lamb
 
 
 

Review 24 Jun 2019
Recommended by customer in DG4
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A good well stocked facility (climbing, resting areas)with warmth if cold and caring staff. Wanted to leave 2 cats in separate area per day.
 

"Excellent. Caroline clearly loves cats and is always welcoming and kind to the animals. Even brushing the cats daily.
Lovely ambiance. "
 
 
 
 
Team:
Caroline Lamb
 
 
 

Review 20 May 2019
Recommended by customer in DG4
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Local, safe home for my pet whenever we are away.
 

"We love Beatrix Cattery and cannot recommend them enough. Caroline will cater for all your cats needs and is very helpful. We had to extend our cats stay due to an unforseen circumstance and even last minute, this was not a problem.
5 star"
 
 
 
 
Team:
Caroline
 
 
 

Review 1 May 2019
Recommended by customer in KA18
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I was looking for a safe secure and friendly cattery
 

"My two cats are 16 years old and I have been using catteries for a number of years now. To date Beatrix cattery is the best I have used. The facility is perfect, the attention my cats receive is great. When I leave then I have every confidence that they are being looked after in a very friendly and safe environment."
 
 
 
 
 
 

Review 11 Mar 2019
Recommended by customer in DG4
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A local friendly cattery with lovely apartments for the cats to share
 

"Cardine is a true cat lover, and takes so much care of your cats. The accommodation for the cats is well thought out, very comfortable and easy. Our cats are very happy spending time there."
 
 
 
 
 
 
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