Steve Phelps Builder

Where reputations count.

Whiteside Cottage, Dunscore
Dumfries
Dumfries and Galloway
DG2 0UU

Builder

Email This Business

Mobile 07768 743988

Listed under: Builders, Builders - Extensions, Builders - New Builds, Builders - Renovations, Roofers / Roofing

100% recommended Rating 9.8/100
17 reviews since 2018

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 17 reviews since 2018

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.6/10
The price represents value for money

Recent Reviews

" Steve and Sean were friendly and professional throughout. The work area was left clean and tidy. The standard of work looks excellent. Would highly recommend. " more

" Steve and his team worked around our health and care issues really well, friendly, considerate reliable. The work done to a high standard and good communication throughout the job. " more

" Finished to a high standard. " more

" Finished to a high standard. " more

About Us
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Legal Name: Steve Phelps.

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Review 24 Oct 2024 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove old slates and Lead flashing on two dormer windows. Replace with new slates and flashing.

"Steve and Sean were friendly and professional throughout. The work area was left clean and tidy. The standard of work looks excellent. Would highly recommend. "

Team:
Steve Phelps Sean Mitchell

REPORT THIS REVIEW

Review 14 May 2024 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Repair and replace car shed roof.

REPORT THIS REVIEW

Review 22 Apr 2024 Recommended by customer in DG11 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removing old chimney breast in living room.

"Steve and his team worked around our health and care issues really well, friendly, considerate reliable. The work done to a high standard and good communication throughout the job. "

REPORT THIS REVIEW

Review 2 Apr 2024 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Work in the house. Installing new bathroom plus insulation.

"Finished to a high standard. "

REPORT THIS REVIEW

Review 2 Apr 2024 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Restoring outbuilding. Walls, roof, slates.

"Finished to a high standard. "

REPORT THIS REVIEW

Review 2 Apr 2023 Recommended by customer in DG7 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roof repairs.

"Steve was fantastic explaining all that was required - shaving work throughout the whole process - working collaborating with ourselves explaining all work - attention to detail was outstanding. "

REPORT THIS REVIEW

Review 13 Aug 2022 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Steve visited a house we are considering buying, and he assessed the roof (inside and out), and also reviewed the structure of the building and the condition of the electrical wiring, plumbing

"Steve performed an excellent service. He arrived on time and gave a detailed and balance report, which has allowed us to confidently proceed with the pruchase."

REPORT THIS REVIEW

Review 6 Jul 2022 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace garage roof.

"A professional service from start to finish.
Very accommodating."

REPORT THIS REVIEW

Review 20 Jul 2021 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Re-roofing an ancillary building

"Great workmanship and knowledge.
A lovely team to have around the house.
Honest, fair, and top quality."

Team:
Shaun Steve

REPORT THIS REVIEW

Review 28 Jun 2021 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replace lead gullies on roof at Queen park house

REPORT THIS REVIEW

Review 22 Jun 2021 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Workaround base of chimney and repairs to plat roof

"They worked quickly and left no mess. They even straightened some tiles I had not noticed had slipped."

Team:
Sean

REPORT THIS REVIEW

Review 24 Mar 2020 Recommended by customer in DG3 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Remove old plaster/cement in shop wall.
Repoint entire wall.
Re-position top slabs on wall

"Work carried out over 2 days
Steve and laborer did a superb job and also tidying up after them. 100% satisfied with the work they did"

REPORT THIS REVIEW

Review 10 Mar 2020 Recommended by customer in DG3 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Load safe in chimney re poultry and remodel stone work to exterior of loudly.
Interior and moultary plasterboard and ___ . Fixing level.

"Knowledgeable friendly and on time.
Good price for great work easy to discuss project with. "

Team:
Steve Phelps Sean Micthel

REPORT THIS REVIEW

Review 4 Mar 2019 Recommended by customer in DG3 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roof inspection, replace some roof tiles and cap chimney. Clean front gutter and fit air vests to two doors.

"This is a totally new tradesmen to me, I found him in the village working on another property. I found Steve to be a very approachable and friendly person, His estimate of the work require was explained thoroughly and the work carried out was first class. He was reliable and prompt, above all he was a fair price for the work done.
I will have no hesitation in recommending this company and in fact I have already asked for a quote on more work. Steve is what I would call old school in his approach to customers. "

REPORT THIS REVIEW

Review 18 Apr 2018 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Steve has worked for me over some five years, from small jobs, such as fixing dripping taps to fitting new roof tiles and installing a new bathroom costs from �35 to �1500.

"Steve is conscientious and reliable and I would have no hesitation in recommending him."

REPORT THIS REVIEW

Review 12 Apr 2018 Recommended by customer in DG7 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Complete renovation of old cottage.

"Job has involved flexible thinking and problem solving and good reject management by Steve."

REPORT THIS REVIEW

Review 27 Mar 2018 Recommended by customer in DG2 business Steve Phelps Builder https://www.referenceline.com/builder-in-dumfries-stevephelpsbuilder-79925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fixing slates on roof.

"Work carried out very quickly and satisfactorily."

REPORT THIS REVIEW

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