"I have phoned and texted other men on trusted trader list given to me by local authority. But none had returned my call or text.
William Waugh & Sons were the only company who contacted tradesmen for me, and they were here within the hour - I got their name etc from local news paper advert.
"

"Had to wait quite a long time for work to commence. However, when it did it was carried out very well. Workmen friendly and informative. Tidied up well on finishing work."

"Have used them numerous times in the past and will continue to use in the future. A good team of people who do a good job."

"Work was carried out satisfactorily. "

"The work was carried out to a high standard. I was kept informed and the progress of the works digging out wall area"

"Work is well done. the work men are all good and helpful. we do have to chase for our invoice. "

"Have used Waugh's for over 30 years and have always been happy with their work.
In this case billed in advance before work completed. Paint work deplorable and explanations ridiculous. Have decided no confidence in them and will ask other firm to complete. Waugh's agree work substandary. "

"The work carried out was to a high standard. I knew there would be extra's to pay for which I was happy with. I wasn't expecting £3000 for additional foundation work. And wasn't informed of this I thought a bit extra but not this amount. "

"Excellent work throughout. "

"Good professional building work. Good helpful tradesmen. "

"A great job.
Neatly done.
Surrounding area left so clean and tidy wouldn't have known builders/plaster as had been working there."

"I had to chase them up to get the job done but other than that I cannot fault them at all.
I also had to chase up my invoice but that was because I wanted to pay it quickly.
"

"Do not understand how this can justify 13 hours - two days work = £380.90
Materials and transport £84.20
Can only assume the first visit - minutes - was charge one hour
Sometime after someone came to retrieve sacking - minutes probably charged one hour.
If I had been given an estimate I would have declined. It was a small job."

"Work was done well, no issues water now not penetrating.
"

"Good workers
Excellent workmanship
Workers very polite and helpful.
Clean and tidy."

"First experience of this kind of work needing to be done. Very impressed at the quality and professional approach shown at all times. A good solid yet calm approach to an obviously stressful experience for all my family. Really felt I was in good hands all the way through the process, with all the firms representatives ready to help me reach a satisfactory conclusion. Five star job."

"Good work, well done."