Satisfaction Ratings |
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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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9/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Guarantee
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Yes
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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Lucas took on a project to fit a wood-burning stove, including full removal of the old hearth and mantle and building a new heart, fire-surround and mantle. He''s a fantastic, artistic and adaptable artisan who listened to our needs and wants, was very flexible in sourcing and helping us source clever and unique materials, and gave excellent, frank and carefully thought out advice and guidance on the design of the project. Lucas also removed and replaced an old roof section on our vestibule. Again he was clever and thoughtful with his designs and plans to minimise work whilst maximising fuctionality and a very nice finish.
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Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
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Team: Lucas, Gimmick and Eckush
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Before