Satisfaction Ratings |
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Quality
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0/10
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The quality of the work was as expected and agreed
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Tidy
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0/10
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There was little disruption and the site was left clear and tidy
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Service
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0/10
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The team was friendly, helpful, considerate and professional
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Value
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0/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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No
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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No
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Guarantee
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No
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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We contracted Webb PS Ltd to build 3 extensions on our property in September 2022.
WebbPS Ltd were contracted to demolish a single story section of the property, excavate and build three new extensions.
The work was due to complete within 6 months as per their Federation of Master Builder''s Contract
The quote supplied outlined the work that was to be done, however, WebbPS did not complete the work as outlined in the quote, at several points decisions were made independently by WebbPS to change the design without our knowledge and change specifications of their work.
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Team: Chris Webb
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