Satisfaction Ratings |
|
|
|
Quality
|
10/10
|
|
The quality of the work was as expected and agreed
|
|
Tidy
|
9/10
|
|
There was little disruption and the site was left clear and tidy
|
|
Service
|
10/10
|
|
The team was friendly, helpful, considerate and professional
|
|
Value
|
10/10
|
|
The price represents value for money
|
|
|
Show All
|
|
|
|
|
|
Charges
|
Yes
|
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
|
|
Timing
|
Yes
|
Before starting work, did the firm explain when the work was expected to start and finish?
|
|
Payment
|
Yes
|
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
|
|
Reliable
|
Yes
|
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
|
|
Invoice
|
No
|
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
|
|
Guarantee
|
No
|
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
|
|
|
|
|
|
Customer Review
|
|
Single storey extension and full refurbishment of 3 bedroom house. Work included gutting whole house, re-routing sewage pipes and installing new manhole, single storey extension with pitched roof & velux windows across width of house, part garage conversion, removing load bearing wall and beams, replacing downstairs ceiling, remodelling and insulating porch, levelling downstairs floor, fitting new & replacement windows and doors throughout, new electrical wiring, points and lighting throughout, moving stud walls, installing new ensuite bathroom and complete refit of existing bathroom, fitting new kitchen and utility room, complete refit of cloakroom, floor tiles throughout downstairs, replastering throughout, decoration throughout, replacing guttering and downpipes, insulating and boarding loft, building & tiling large patio structure. NB: Price includes building materials but not fixtures and fittings.
|
|
|
|
Team: Scott, Steve, Mark, Darrell
|
|
|
|
|
|
Mr and Mrs Niece instructed us to build a small side extension to there property so as to achieve a ...