Satisfaction Ratings |
|
|
|
Quality
|
10/10
|
|
The quality of the work was as expected and agreed
|
|
Tidy
|
10/10
|
|
There was little disruption and the site was left clear and tidy
|
|
Service
|
10/10
|
|
The team was friendly, helpful, considerate and professional
|
|
Value
|
10/10
|
|
The price represents value for money
|
|
|
Show All
|
|
|
|
|
|
Charges
|
Yes
|
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
|
|
Timing
|
Yes
|
Before starting work, did the firm explain when the work was expected to start and finish?
|
|
Payment
|
Yes
|
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
|
|
Reliable
|
Yes
|
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
|
|
Invoice
|
Yes
|
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
|
|
|
|
|
|
Customer Review
|
|
Loft conversion of a large loft in a semi-detached house in London including:
- Hip-to-gable loft conversion, with rear dormer
- loft space turned into 2 bedrooms, plus a bathroom and lit eaves storage space
- various usual matters associated with a loft conversion (e.g. supply & fit doors, stairs, drainage, smoke alarms etc)
- removal of old boiler and install new combi-boiler and associated pipework
- various optional extras (e.g. scaffolding alarm, additional window, painting of exterior gable wall etc)
Price below is approx. and included VAT
|
|
|
|
Team: Henderson accompanied by Paul, Norman, Michael, Ricky, H and Sam
|
|
|
|
|
|
Kitchen Refurbishments, Ealing West London.