John Russen Builders Ltd

123 North Walsham Road
Norwich
Norfolk
NR6 7QG

Builder

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Builders - Extensions, Double Glazing, Double Glazing Repairs, Garage Conversions, Handyman / Handyperson, Home Adaptations - Elderly and Disabled, Kitchens / Kitchen Fitters / Kitchen Installers, Loft Conversions, Wetrooms / Wetroom Installation
100% recommended   Rating John Russen Builders Ltd 9.7/100
102 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 102 reviews since 2009
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" Very pleased with the work and happy with the builders. Would love the same. People to carry out the work on my kitchen. "   more
 
" John and his team have been excellent. All the work has been done to a high standard and for a fair price. The team are trustworthy, reliable and a pleasure to have around. We wouldn't hesitate to re...."   more
 
" Very pleased with the work done by the builders. "   more
 
" Very good. "   more
 
 
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Customer Reviews
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Review 11 Apr 2024
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom changed to a wet room rails outside front and back.
 

"Very pleased with the work and happy with the builders. Would love the same. People to carry out the work on my kitchen. "
 
 
 
 
 
 

Review 13 Dec 2023
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house renovation - two extensions, new bathrooms, fitting new windows and doors, laying wood and tile flooring, roof and chimney repairs, plastering, decorating

"John and his team have been excellent. All the work has been done to a high standard and for a fair price. The team are trustworthy, reliable and a pleasure to have around. We wouldn't hesitate to recommend them."
 
 
 
 

Review 23 Mar 2023
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom to Wetroom.
 

"Very pleased with the work done by the builders. "
 
 
 
 
 
 

Review 23 Mar 2023
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Roof and kitchen roof flat.
 

"Very good. "
 
 
 
 
 
 

Review 8 Jun 2022
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Demolish existing boundary walls and re-build.
 

"Excellent workmanship. Very pleasing result."
 
 
 
 
 
 

Review 22 Dec 2021
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Repointing to side and front of house and garage.
Removing an interior wall and creating an arch
Installing a window
Laying an oak floor
Removing and installing a kitchen and utility area
 

"Considerate and pleasant team of workers.
Obliging and easy to talk to.
Trustworthy and very hard working."
 
 
 
 
 
 

Review 31 Jul 2021
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Kitchen to bathroom conversion, internal doors widened
Completed through Council under a disabled facilities grant.
 

"The company provides a first-class service throughout!
They were kind, considerate, and friendly towards myself and my family.
They made the whole experience a pleasure and it was a shame to see them go!
I have no doubts in recommending them!
"
 
 
 
 
 
 

Review 6 May 2021
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bungalow renovated and extended
Brick summer house and shed and all gardens done.
 

"Very good very thorough"
 
 
 
 
 
 

Review 2 Apr 2021
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Rebuild of boundary wall including foundations work. Repair of brickwork above window and new lintel.

"So happy with the work John Russen Builders carried out to repair a wall and window. High quality work, reliable, friendly and helpful. We couldn't recommend more."
 
 
 
 

Review 15 Mar 2021
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace two brick pillars and fence panel and post.
Paid by insurance.
 
 
 
 
 

Review 10 Mar 2021
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Internal alterations, plus removal of chimney and chimney breast, electrical work, central heating work, and all making good

"This alteration entailed both inside and outside work. We found both the management and the tradesmen very helpful and friendly. They respected the fact that we were still living in the property while the work was being done and each day made it possible for us to use the kitchen area when they had finished for the day.

We are very happy with the standard of the work completed covering carpentry, plumbing, electrics, plastering and general building work.
The men were always on time and it was a pleasure having them in our home.

We certainly would recommend John Russen Builders to anybody requiring building work to be done."
 
 
Team:
John, Stuart, Craig, Jason, Gary and Andrew
 
 
 

Review 17 Nov 2020
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Bathroom changed to wet room

Costs irrelevant to me as work was a grant.
 

"Jim happy with all works carried out.

All work was done to Broadlord council spec;
follow up snagging was done within 2 days.

Special thanks go to Craig, a hard working and obeying young man

Thanks."
 
 
 
 
 
 

Review 22 Jul 2020
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Rebuild brick pier

Replace fence panel and post and all associated work.
 
 
 
 
 

Review 25 Mar 2020
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replastering hall, stairs, landing and original kitchen
Replace stair balustrade with oak.
 

"We are delighted with the finished work which gives our home that "wow" factor on entering.
The messy replastering work was completed efficiently and the mess cleared up.
The woodwork was executed to the hightest standard and the overall effect is very impressive.
We can recommend John Russan without reservation."
 
 
 
 
Team:
John Jason
 
 
 

Review 25 Mar 2020
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing a collapsing retaining wall that was causing a large crack on the patro
Lifting and relaying the patro on concrete and steel framed bed so there would be no further movement rebuilding patro steps replacing a sill pipe
 

"We were very pleased with the work done by John and his team. He stuck to the 415 week time scale given. His team were excellent and minimised disruption we are delighted with finished work and would recommend John Russon without reservation. We will certainly be using him again with future works"
 
 
 
 
Team:
Matt Craig Stuart John
 
 
 

Review 20 Dec 2019
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Garage conversion knocked through into the house.
 

"We could not recommend John and his team highly enough, they kept us update on works and finished ahead of schedule. Lots of common sense and totally professional. We would not hesitate to use this company again. "
 
 
 
 
 
 

Review 1 Apr 2019
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
John and his team were contracted to adapt my bathroom into a level access showroom and also to adapt my kitchen to my needs.
 

"John and his team were great to have do my adaptions. They were always on time, kept me updated on progress and tidied up each day. the work they carried out was done to a high standard and the team were all really nice and friendly to have around. As an anxiety sufferer I was a bit concerned but they all made the whole experience so easy for myself and my children."
 
 
 
 
Team:
John Jason Gary Shaun Craig
 
 
 

Review 16 Jul 2018
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent work completed, any damage found discussed.
To replace shower trays in disable bathroom and repair damage caused.
 

"I would use these builders again.
They communicate well, 2nd completed the work in the time stated to an excellent standard."
 
 
 
 
 
 

Review 26 Jan 2018
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
A new wet room and step.
 

"The work was done to a very good standard,clean way and finished before allotted time."
 
 
 
 
 
 

Review 2 Jan 2018
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Strip out old bathroom and shower remove bath.
Re position sink and toilet convert to wet room.
Fit new upgraded shower, fit grab handles, suitable for dis-abled new water proof floor, make good joists etc.
Fit new electrical consumer unit at our request.
 

"Completed in a timely manner very satisfied with quality of work carried out.
Paid for by RAF benevolent fund as a grant.
Electrical fuse box paid by us £360.00. "
 
 
 
 
 
 
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