Monifieth Cars

2-4 Maule Street, Monifieth
Dundee
Angus
DD5 4JN

Car Sales - Used

Listed under:  Car Sales - Used
98% recommended   Rating Monifieth Cars 9.7/100
53 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 53 reviews since 2009
 
 
 
Condition 9.6/10 Condition Rating 9.6
The vehicle was in good condition, consistent with its age and mileage
 
Professional 9.7/10 Professional Rating 9.7
The staff are professional and knowledgeable
 
Service 9.8/10 Service Rating 9.8
The staff are friendly, helpful and courteous
 
Value 9.5/10 Value Rating 9.5
The price represents value for money
 
 
 
Recent Reviews 
 
" We are more than pleased with the service and friendliness of both brothers and the relaxed way of business ,my wife is wary of car dealers not this time ,the car was for herself and I was quite happy...."   more
 
" Great service & friendly. Thanks."   more
 
" Very happy with service provided."   more
 
" Smooth transaction, will deal with again."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
History: 94%
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
 
Presale Checklist: 94%
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
 
Facilities: 100%
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
 
Warranty Explanation: 100%
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
 
Payment: 100%
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
 
Regn Certificate V5C: 98%
At handover, did the firm give you the vehicle registration certificate (V5C)?
 
MOT Certificate: 100%
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
 
Checklist Documents: 97%
At handover, did the firm give you the pre-inspection checklist?
 
Warranty Documents: 100%
At handover, did the firm give you a written guarantee or warranty?
 
Invoice: 100%
At handover, did the firm give you an itemised VAT invoice?
 
Explanation: 100%
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

business 3
buy 2
car 4
cars 4
courteous 2
Dealing 2
easy 2
Excellent 5
friendly 7
future 2
garage 2
good 9
Great 4
happy 4
helpful 5
money 2
Monifieth 2
Pleasant 2
problems 2
process 2
professional 2
purchase 2
recommend 3
service 16
Smooth 2
stage 2
station 2
Thanks 2
value 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 May 2015
Recommended by customer in Ky7
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mini Cooper s ,black

"We are more than pleased with the service and friendliness of both brothers and the relaxed way of business ,my wife is wary of car dealers not this time ,the car was for herself and I was quite happy to stand back and leave her to it and I think she enjoyed the experience of being in charge ,lovely showroom ,lovely cars"
 
 

Monifieth Cars www.moncars.co.uk
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Both brothers
 
 
 

Review 24 Jan 2011
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Great service & friendly. Thanks."
 
 
 
 

Review 24 Jan 2011
Recommended by customer in EH3
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mileage: less than 80,000. Make & Model: BMW 330D

"Very happy with service provided."
 
 
 
 

Review 22 Jan 2011
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mileage: less than 60,000, Age: less than 4 years. Make & Model: Audi A4 Avant.

"Smooth transaction, will deal with again."
 
 
 
 

Review 22 Jan 2011
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Age: less than 6 years. Make & Model: BMW 320SE.

"Excellent selection of quality used hi spec cars at good value for money."
 
 
 
 

Review 24 Nov 2010
Recommended by customer in KY16
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 9/10
The staff are professional and knowledgeable
Service 9/10
The staff are friendly, helpful and courteous
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Audi A4 Avant.
 

"Great service"
 
 
 
 
 
 

Review 18 Nov 2010
Recommended by customer in KY8
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 9/10
The staff are professional and knowledgeable
Service 9/10
The staff are friendly, helpful and courteous
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
BMW 330 C1 Coupe 2000 year.
 

"Good service. Would buy again."
 
 
 
 
 
 

Review 17 Nov 2010
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 9/10
The staff are professional and knowledgeable
Service 9/10
The staff are friendly, helpful and courteous
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
BMW 325SE
 

"Friendly service and car ready & valeted as promised."
 
 
 
 
 
 

Review 5 Oct 2010
Recommended by customer in DD11
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I kind this company excellent to deal with a recommend it to anybody."
 
 
 
 
 
 

Review 5 Oct 2010
Recommended by customer in DD10
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 8/10
The staff are professional and knowledgeable
Service 8/10
The staff are friendly, helpful and courteous
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 

"Good service. Would use again."
 
 
 
 
 
 

Review 5 Oct 2010
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Good service, efficient, easy going. Made to feel at ease in the process of buying a car."
 
 
 
 
 
 

Review 5 Oct 2010
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 

"Service from Monifieth Cars has always been excellent."
 
 
 
 
 
 

Review 1 Sep 2010
Recommended by customer in DD8
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very happy with the standard of service."
 
 
 
 
 
 

Review 1 Sep 2010
Recommended by customer in AB15
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
BMW 320I M sport coupe.
 

"Very courteous & helpful. Would definitely recommend."
 
 
 
 
 
 

Review 1 Sep 2010
Recommended by customer in TD14
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 10 Aug 2010
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
BMW 325 M sport.
 

"I found the whole process smooth and professional from start to finish."
 
 
 
 
 
 

Review 5 Aug 2010
Recommended by customer
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 9/10
The staff are professional and knowledgeable
Service 9/10
The staff are friendly, helpful and courteous
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
BMW 33OD sport.
 
 
 
 
 

Review 5 Aug 2010
Recommended by customer in AB22
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ford Monded estate GH1A X.
 

"Very friendly, courteous and helpful a pleasure to do business with at every stage of the purchase, went out of their way to keep me informed and collected me from the railway station on the day of purchases. Thank you!"
 
 
 
 
 
 

Review 4 Aug 2010
Recommended by customer in PA8
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Dealing with the guys were very helpful, pleasant and professional no complaints and hopefully no in the future. Cars were all in excellent condition and no problems at all if you wanted test drive recommend this company for service and attitude with customers."
 
 
 
 
 
 

Review 21 Jul 2010
Recommended by customer in AB51
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Helpful, friendly sales people, no pressure to buy."
 
 
 
 
 
 
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