RMC Autos

Norwich Road
Edgefield
Norfolk
NR24 2RL

Car Servicing and Repairs

Listed under:  Brakes, Breakdown Recovery, Car Air Conditioning, Exhausts, Garage Services / Car Servicing, Laser wheel alignment, MOT Testing, Servicing & Repairs, Tyres Supply and Fitting
100% recommended   Rating RMC Autos 9.9/100
64 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 64 reviews since 2021
 
 
 
Servicing 9.9/10 Servicing Rating 9.9
The vehicle runs reliably between services, given its age and mileage
 
Repairs 9.9/10 Repairs Rating 9.9
The garage identifies faults and corrects them successfully
 
Advice 10/10 Advice Rating 10.0
The staff are friendly and give clear and helpful information
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" My car developed a puncture new Edgefield, 2 days before we were due to drive to Wiltshire for Christmas. The garage changed the tyre, sourced 2 new ones and fitted them within a few hours. It was ab...."   more
 
" Outstanding service as always!"   more
 
" Excellent service, good workmanship fairly priced "   more
 
" Flexible booking system provided with courtesy car easy check-in work completed on time good communication excellent service. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Quote: 94%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 98%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 95%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 100%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 76%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 98%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
advice 2
Autos 4
Brilliant 2
busy 2
car 5
class 3
communication 2
courtesy 2
customer 2
despite 2
Edgefield 2
excellent 17
fitted 3
friendly 3
garage 9
good 9
Great 10
happy 2
helpful 6
Highly 5
issues 2
pleased 2
polite 3
professional 4
quality 2
reasonable 3
recommend 5
recommended 3
RMC 6
Ross 5
round 2
satisfactory 2
service 34
services 2
Thoroughly 2
trust 2
usual 8
value 2
vehicles 4
workmanship 3
Wouldnt 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Budget:  


Review 17 Mar 2023
Recommended by customer in NR24
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT and full service.
 
 
 
 
 

Review 13 Jan 2023
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Changed damaged tyre for the spare.
Source 2 replacement tyres and fit them. At very short notice.
 

"My car developed a puncture new Edgefield, 2 days before we were due to drive to Wiltshire for Christmas. The garage changed the tyre, sourced 2 new ones and fitted them within a few hours.
It was absolutely excellent work, so helpful, especially at such a busy time of year. Great service indeed. Highly professional and to be recommended. "
 
 
 
 
Team:
Ross Crawford
 
 
 

Review 13 Jan 2023
Recommended by customer in NR24
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Engine service
check all other levels and grease pops etc
 

"Outstanding service as always!"
 
 
 
 
Team:
Ross Crawford
 
 
 

Review 2 Jan 2023
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service
Exhaust replacement
MOT
 

"Excellent service, good workmanship fairly priced "
 
 
 
 
Team:
Ross
 
 
 

Review 20 Dec 2022
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service.
 
 
 
Team:
Ross Crawford
 
 
 

Review 16 Dec 2022
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service and MOT
 

"Flexible booking system provided with courtesy car easy check-in work completed on time good communication excellent service. "
 
 
 
 
Team:
Ross Crawford Jordan
 
 
 

Review 9 Dec 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Oil change and MOT
 

"Great service and care as usual."
 
 
 
 
Team:
Ross
 
 
 

Review 9 Dec 2022
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and MOT
 

"Excellent service as usual. "
 
 
 
 
Team:
Ross
 
 
 

Review 6 Dec 2022
Recommended by customer in NR24
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and MOT
 
 
 
Team:
Lp Hardesty Ross Crawford
 
 
 

Review 4 Dec 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Major Service and MOT on Kia sportage
 

"The usual great service from RMC with sensible advice about brakes and tyres before the next service is due. "
 
 
 
 
 
 

Review 12 Nov 2022
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT and Service
 

"As always great customer service!"
 
 
 
 
 
 

Review 4 Nov 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent service as usual."
 
 
 
 
Team:
Ross
 
 
 

Review 27 Oct 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service and drivers door adjustment on long wheel base van.
 

"Excellent service, quality workmanship and good value. Wouldn't take my vehicles anywhere else."
 
 
 
 
 
 

Review 27 Oct 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service
MOT
Cambelt change
Door seal
 

"Excellent service
Drop off - collect
Courtesy car - return the same day with work all completed."
 
 
 
 
Team:
Ross
 
 
 

Review 26 Oct 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT
Engine service
Courtesy care.
 

"Have used RMC for 20+ years. They have looked after all my vehicles incl. private hire.
Absolutely no problems with the service or pricing. Always fair and on time.
I would have no problem in recommending RMC."
 
 
 
 
Team:
Ross
 
 
 

Review 10 Oct 2022
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cam belt replacement
 
 
 
Team:
Ross Crawford
 
 
 

Review 6 Oct 2022
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT and full service
 

"Very happy with their work, as always used this garage for a number of years."
 
 
 
 
Team:
Ross
 
 
 

Review 3 Sep 2022
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New clutch and gearbox
 

"Great service"
 
 
 
 
Team:
Ross Crawford
 
 
 

Review 2 Sep 2022
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service
Tyre replacement
 

"Always super-efficient and helpful."
 
 
 
 
 
 

Review 13 Aug 2022
Recommended by customer in NR24
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1. Full service
2. Exhaust repair
3. MOT
 
 
 
Team:
Ross
 
 
 
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