Satisfaction Ratings |
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Quality
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10/10
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The quality of the work was as expected and agreed
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Guarantee
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Yes
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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Work carried out to our conservatory roof, including removal of old polycarbonate sheets and lead flashing.
Removal of existing guttering from conservatory and house.
wood burning stove installed and associated flue and surround.
New roof frame fitted from timber, covered in new rubber membrane.
New insulation fitted, new plasterboard fitted and rerouting of electrical cable to middle of roof.
New guttering fitted to conservatory and house.
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Team: Steven
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