Universal Carpentry & Building Ltd

Where reputations count.

21 Old School Drive, Reydon
Southwold
Suffolk
IP18 6JZ

Carpenter & Joiner

www.universalcarpentryandbuilding.co.uk

Email This Business

Tel 01502 726010
Mobile 07917 390 611

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Bedrooms / Bedroom Fitters, Builders, Carpenters & Joiners / Carpentry & Joinery, Groundworks, Kitchens / Kitchen Fitters / Kitchen Installers, Property Maintenance

97% recommended Rating 9.2/100
31 reviews since 2010

Satisfaction Ratings

Overall Rating	9.2 /10
Based on 31 reviews since 2010

Quality	9.2/10
The quality of the work was as expected and agreed

Tidy	8.9/10
There was little disruption and the site was left clear and tidy

Service	9.4/10
The team was friendly, helpful, considerate and professional

Value	9.2/10
The price represents value for money

Recent Reviews

" Don�t think your invoices show a break down on labour & material but I�m unsure if we need a breakdown from you. This really an accounts query. Top service though." more

" Top service." more

" Excellent service" more

" Yes we have used them before and will use them again." more

About Us
Information provided by the business
Legal Name: Universal Carpentry & Building Ltd. Limited Company.

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Review 4 Feb 2013 Recommended by customer in NR13 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Duke street.

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Review 11 Jan 2013 Recommended by customer in LE1 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

"Don�t think your invoices show a break down on labour & material but I�m unsure if we need a breakdown from you. This really an accounts query. Top service though."

REPORT THIS REVIEW

Review 11 Jan 2013 Recommended by customer in LE1 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

54 long road, Framlingham earl.

"Top service."

REPORT THIS REVIEW

Review 9 Jan 2013 Recommended by customer in NR13 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Quay House,Reydon

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Review 7 Jan 2013 Recommended by customer in NR3 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Drayton Road & Fisher Gate.

"Excellent service"

REPORT THIS REVIEW

Review 5 Sep 2012 Recommended by customer in NR2 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

General internal refurbishment work

"Yes we have used them before and will use them again."

Team:
Simon Whitpen

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Review 11 Oct 2011 Recommended by customer in NR31 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

"Friendly, fitters. Always on time, cleared up daily. Very good service."

REPORT THIS REVIEW

Review 11 Oct 2011 Recommended by customer in PE31 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

REPORT THIS REVIEW

Review 21 Sep 2011 Recommended by customer in IP32 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

$60 tumble dryer execrator.

REPORT THIS REVIEW

Review 15 Sep 2011 Recommended by customer in NR34 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"I am delighted with the work & the men who did. They worked so hard & were so pleasant."

REPORT THIS REVIEW

Review 11 Jul 2011 Recommended by customer in NR6 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

"Fantastic guy�s great tradesmen."

REPORT THIS REVIEW

Review 6 Jul 2011 Recommended by customer in S63 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Simon priced the works on a competitive basis against a number of other local companies. Simon was awarded the works, and carried out all contracted works and any additional works requested of him within the described timescales increasing or decreasing labour at minimal notice. "

REPORT THIS REVIEW

Review 6 Jul 2011 Recommended by customer in NR9 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Large patio & general building works.

"Very professional"

REPORT THIS REVIEW

Review 4 Jul 2011 Recommended by customer in NR25 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Carpentry work, refurbishing sash windows, fitting doors etc.

REPORT THIS REVIEW

Review 4 Jul 2011 Recommended by customer in IP33 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	5/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

Fitting kitchen

"The fitting was very good, but had to come back to fix plumbing problem as waste water from the sink found its way into the washing machine. Also a huge amount of dust was left in the house and a lot of saw dust was left on the garden path for me to clear."

Business Reply:

Unfortunately there were no doors to close off the stairs and living room and as a result the dust must have travelled further than we anticipated. With regards to the waste, this was easily rectified by turning the washing machine spigot up rather than down, was a small but silly mistake from the fitter. Iwould like to apologise to [the customer] for any inconvenience caused.

Kind Regards
Simon Whitpen
Managing director

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Review 4 Jul 2011 Recommended by customer in IP27 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

REPORT THIS REVIEW

Review 2 Jul 2011 Recommended by customer in NR32 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

REPORT THIS REVIEW

Review 1 Jul 2011 Recommended by customer in NR35 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Excellent work all round."

REPORT THIS REVIEW

Review 1 Jul 2011 Recommended by customer in NR28 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	7/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	7/10
The team was friendly, helpful, considerate and professional

Value	6/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

REPORT THIS REVIEW

Review 1 Jul 2011 Recommended by customer in NR30 business Universal Carpentry & Building Ltd https://www.referenceline.com/carpenter_joiner-in-southwold-universalcarpentrybuildingltd-33033

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

REPORT THIS REVIEW

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