Satisfaction Ratings |
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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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10/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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6/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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No
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Customer Review
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Install a light in a stud wall - absolute magic, came down the gap with the wiring from roof and then out through hole to be covered by switch!
Replace a worn out pull cord switch.(Well, it was probably 70 years old!)
Replace neon light with LED unit.
All done in less than 2 hours with NO MESS, NO MARKS ON WALLS and with a happy and friendly demeanour from Howard and his worker, Danny.
And, after they forgot to take old light away, Howard came straight back for it!
We will know where to go next time.
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Team: danny
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