Clarick Cleaning Ltd

Where reputations count.

13 Hill Road
Costessey
Norwich
NR6 7EX

Cleaners - Cleaning Services

www.clarickcleaning.co.uk

Email This Business

Tel 01603 957094

Listed under: Cleaners / Cleaning Services - Commercial, Cleaners / Home Cleaning Services - Domestic, Home Care - Cleaning / Housework

98% recommended Rating 9.5/100
47 reviews since 2015

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 47 reviews since 2015

Quality	9.4/10
The quality of the work was as expected and agreed

Tidy	9.7/10
There was little disruption and the site was left clear and tidy

Service	9.6/10
The team was friendly, helpful, considerate and professional

Value	9.3/10
The price represents value for money

Recent Reviews

" Hard working pair. Responsive to requests." more

" Shanice is always really friendly and reliable and the house always looks brilliant when I come home. She is also really open to suggestion. " more

" As this is the first time we have had a cleaner. We find her very professional in her work." more

" Flexible and reliable. Ensure I have love for holidays." more

About Us
Information provided by the business
Legal Name: Clarick Cleaning Ltd.

We offer a friendly, affordable cleaning and domestic services you can rely on.
Whether we are providing cleaning services for busy parents, hard working professionals or helping an elderly person maintain their independence, all our customers feel cared for.

Weekly service, Fortnightly Service, One/ off cleans & End of tenancy cleans

Everyone needs a helping hand at some time;
Busy mums & dads
Professional couples/singles
Elderly/Retired
Disabled/Housebound
Landlords/Tenants

From a tidy up to full house cleaning;
General house cleaning
Kitchens, bathrooms & toilets
Bedrooms and bed making
Laundry and Ironing services
Light domestic duties

With Clarick Cleaning you are in safe hands;
Friendly & reliable staff
All staff are CRB/DBS checked
All staff wear ID badges
Fully insured

We're proud members of
Norfolk Trusted Trader, Domestic Cleaners Alliance, Buy Local Norfolk & The Federation of Master Cleaners

Review 16 Jun 2018 Recommended by customer in NR7 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

One off domestic clean.
6 hours work.
12 people, 3 hours.

"Hard working pair.
Responsive to requests."

Team:
Vicki Edwards

REPORT THIS REVIEW

Review 11 May 2018 Recommended by customer in NR2 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Cleaning.

"Shanice is always really friendly and reliable and the house always looks brilliant when I come home.
She is also really open to suggestion. "

Team:
Shanice

REPORT THIS REVIEW

Review 11 May 2018 Recommended by customer in NR10 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Usual housework duties such as dusting, vacuuming, cleaning kitchens and bathrooms.

"As this is the first time we have had a cleaner.
We find her very professional in her work."

Team:
Shanice

REPORT THIS REVIEW

Review 11 May 2018 Recommended by customer in NR3 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Customer Review

Our cleaner comes once a week to clean a 3 bed house. This includes dusting, floors, washing up if needed, bathrooms and ensuring all surfaces are clean.

"Helpful, friendly, trustworthy."

Team:
Jakie

REPORT THIS REVIEW

Review 11 May 2018 Recommended by customer in NR13 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Customer Review

Regular cleaning work.

"Flexible and reliable.
Ensure I have love for holidays."

Team:
Jayne

REPORT THIS REVIEW

Review 11 May 2018 Recommended by customer in NR5 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Team:
Donna

REPORT THIS REVIEW

Review 11 May 2018 Recommended by customer in NR8 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Cleaning our house all through dust, vac, polish etc.

"Jacque is always on time and friendly.
She manages to do all the work in the allotted 3 hour slot."

Team:
Jakie

REPORT THIS REVIEW

Review 11 May 2018 Recommended by customer in NR7 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Team:
Jayne

REPORT THIS REVIEW

Review 29 Jun 2017 Recommended by customer in NR2 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fortnightly domestic cleaning.

"Jackie is thorough and very nice to have around. she is flexible and helpful. Nice to chat with over a cuppa too!"

Team:
Jackie

REPORT THIS REVIEW

Review 29 Jun 2017 Recommended by customer in NR3 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Team:
Jackie

REPORT THIS REVIEW

Review 29 Jun 2017 Recommended by customer in NR13 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

House cleaning and tidying.

"Jackie is always very thorough and professional. She cleans our house in the time allocated always to a high standard. She is also very personable and interacts well with my elderly father and brother. We would recommend her services to anyone. "

Team:
Jackie

REPORT THIS REVIEW

Review 29 Jun 2017 Recommended by customer in NR2 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Team:
Jackie

REPORT THIS REVIEW

Review 3 Apr 2017 Recommended by customer in NR6 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

"Very good service from Janine. Always punctual, friendly and works well. "

Team:
Jane

REPORT THIS REVIEW

Review 3 Apr 2017 Recommended by customer in NR13 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Home cleaning.

"Very well satisfied with all aspects of the service and our dedicated cleaner, Mrs Jayne Jennis, who is a very professional cleaner and very friendly and trustworthy."

Team:
Jayne

REPORT THIS REVIEW

Review 3 Apr 2017 Recommended by customer in NR3 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Fortnightly domestic cleaning.

"Very happy with the service provided, Anna does a good job and I have recommended her and Clarick cleaning to friends. "

Team:
Anna Didwell

REPORT THIS REVIEW

Review 3 Apr 2017 Recommended by customer in NR5 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Cleaning.

Team:
Clarick

REPORT THIS REVIEW

Review 3 Apr 2017 Recommended by customer in NR2 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Cleaning / helping
Laundry.
Meal preparation.
Internal window cleaning.

"The single cleaner who has served me has been exceptional. An attractive personality, in complete accord with me and visiting members of my family.

So 100% well chosen for my requirements. "

Team:
Janeen

REPORT THIS REVIEW

Review 9 Mar 2017 Recommended by customer in NR7 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Light housework.

"Clnita is a very likable girl and will follow all orders. She is always on time and our weekly 2-hour session is an much sociable as helpful."

REPORT THIS REVIEW

Review 28 Feb 2017 Recommended by customer in NR6 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	6/10
The price represents value for money

Show All

Customer Review

Leaking floors in kitchen conservatory, porch and extension all 3 toilets, bathroom(one in upstairs, one in conservatory, one in extension). Hoovering where necessary in hour balls & staircase.

"She works quickly & efficiently always. The one who now works for us once a week for 2 hours is Anita.
The other 2 do not now work for us or the first but did at the beginning when we first had help from:- Tina Allen & Rebecca Vass."

Team:
Anita Tina Vass

REPORT THIS REVIEW

Review 28 Feb 2017 Recommended by customer in NR4 business Clarick Cleaning Ltd https://www.referenceline.com/cleaners_cleaning_services-in-costessey-clarickcleaningltd-60064

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

House cleaning.

"Free for 2 hours."

Team:
Ann

REPORT THIS REVIEW

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