Cleanmaster

Where reputations count.

West Store Solway House, Chrichton Business Park, Bankend Road
Dumfries
Dumfries and Galloway
DG1 4TG

Cleaners - Cleaning Services

www.cleanmaster-dfs.co.uk

Email This Business

Tel 01387 254975
Mobile 07900 527089

Listed under: Cleaners / Cleaning Services - Commercial, Cleaners / Home Cleaning Services - Domestic

100% recommended Rating 9.9/100
9 reviews since 2018

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 9 reviews since 2018

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.9/10
The price represents value for money

Recent Reviews

" Got in touch with Cleamaster to clean our new office development.They got back to me quickly with a quote and started almost straight away. Very professional and a friendly service." more

" Had my grey bin cleaned by cleanmaster recently. I will now be getting this done every month as it is a very quick and professional service." more

" I had my carpet cleaned and the staff were very professional and friendly. Will definitely recommend as my carpet now looks brand new!!" more

" I contacted cleanmaster due to a flood that I had in one of my air bnb - it was a bit of an emergency job as I had customers coming to use the air bnb the next day. Cleanmaster came the night I phoned...." more

About Us
Information provided by the business
Legal Name: Andrew Ferguson.

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Review 26 Nov 2024 Recommended by customer in DG1 business Cleanmaster https://www.referenceline.com/cleaners_cleaning_services-in-dumfries-cleanmaster-76380

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

office cleaning

"Got in touch with Cleamaster to clean our new office development.They got back to me quickly with a quote and started almost straight away. Very professional and a friendly service."

REPORT THIS REVIEW

Review 13 Nov 2024 Recommended by customer in DG1 business Cleanmaster https://www.referenceline.com/cleaners_cleaning_services-in-dumfries-cleanmaster-76380

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Bin cleaning

"Had my grey bin cleaned by cleanmaster recently. I will now be getting this done every month as it is a very quick and professional service."

REPORT THIS REVIEW

Review 14 Nov 2023 Recommended by customer in DG1 business Cleanmaster https://www.referenceline.com/cleaners_cleaning_services-in-dumfries-cleanmaster-76380

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Carpet clean

"I had my carpet cleaned and the staff were very professional and friendly. Will definitely recommend as my carpet now looks brand new!!"

REPORT THIS REVIEW

Review 10 Oct 2023 Recommended by customer in DG1 business Cleanmaster https://www.referenceline.com/cleaners_cleaning_services-in-dumfries-cleanmaster-76380

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Carpet clean and tidy

"I contacted cleanmaster due to a flood that I had in one of my air bnb - it was a bit of an emergency job as I had customers coming to use the air bnb the next day. Cleanmaster came the night I phoned them and were very helpful. You could not tell there had been any sort of flood at all, the carpet looked brand new and everywhere was sparkling. Would definitely recommend."

Team:
Andrew

REPORT THIS REVIEW

Review 24 Mar 2021 Recommended by customer in DG1 business Cleanmaster https://www.referenceline.com/cleaners_cleaning_services-in-dumfries-cleanmaster-76380

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Carpet Cleaning

"Contacted the company for a price to clean carpets, they were quick to respond in a friendly and helpful manner. He explained what they could do and what the price would be. We agreed a time and date for the job to be done, on the day they arrived right on time and got straight to work. They carried out the job quickly and to a high standard. Carpet looks brand new, I would defiantly use this company again and highly recommend their services."

Team:
Andy Ferguson

REPORT THIS REVIEW

Review 10 Mar 2020 Recommended by customer in DG1 business Cleanmaster https://www.referenceline.com/cleaners_cleaning_services-in-dumfries-cleanmaster-76380

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

3 piece suite clean

"I was in the process of selling my 3 piece suite, so I got in touch with Cleanmaster to give me a quote for cleaning it before I sold it. They were fast at getting back in toch with me and came that week to clean it which was great. They made my 3 piece suite look brand new again! Would highly recommend."

Team:
Andrew Ferguson

REPORT THIS REVIEW

Review 20 Nov 2018 Recommended by customer in DG2 business Cleanmaster https://www.referenceline.com/cleaners_cleaning_services-in-dumfries-cleanmaster-76380

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Deep clean of a 3 bedroomed house

"Couldn�t recommend cleanmasyer enough house was sparkling when they finished all ready for it to go on the market"

REPORT THIS REVIEW

Review 15 Nov 2018 Recommended by customer in DG1 business Cleanmaster https://www.referenceline.com/cleaners_cleaning_services-in-dumfries-cleanmaster-76380

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

carpets and 3 piece suite cleaned

"work completed with minimum disruption to family life

workers very helpful and considerate

"

Team:
andrew ferguson

REPORT THIS REVIEW

Review 15 Nov 2018 Recommended by customer in DG1 business Cleanmaster https://www.referenceline.com/cleaners_cleaning_services-in-dumfries-cleanmaster-76380

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

The service provided was a carpet clean.

"I got in touch with cleanmaster and requested a quote for a carpet clean. I was very impressed with their quick response. They were very professional and could not fault their service. Would highly recommend."

Team:
Andrew

REPORT THIS REVIEW

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