Merry Maids

Unit 5 White Lodge Business Park, Hall Road
Norwich
Norfolk
NR4 6DG

Cleaners - Cleaning Services

Listed under:  Cleaners / Home Cleaning Services - Domestic, Dry Cleaners / Dry Cleaning, Home Care - Laundry & Ironing, Laundry
100% recommended   Rating Merry Maids 9/100
34 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9 /10 Overall Rating 9.0/10
Based on 34 reviews since 2011
 
 
 
Quality 8.9/10 Quality Rating 8.9
The quality of the work was as expected and agreed
 
Service 9.2/10 Service Rating 9.2
The team was friendly, helpful, considerate and professional
 
Value 8.8/10 Value Rating 8.8
The price represents value for money
 
 
 
Recent Reviews 
 
" We are very well satisfied. The ladies obviously take a keen, professional interest in their work, and the standard achieved is excellent. They are a delightful pair, and it is a pleasure to have them...."   more
 
" Excellent."   more
 
" Excellent.Carol has been doing this for many years- Very kind & helpful."   more
 
" Generally good-issues raised have been promptly & efficiently resolved- invoicing is cerotic and logistics non existent leading to assesses in 2011 still not confusion cleared."   more
 
 
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Customer Reviews
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Review 26 Apr 2012
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full clean of: - Lounge, dining room, bedroom, shower room, hallway, kitchen, cloakroom. Fortnightly.
 

"We are very well satisfied. The ladies obviously take a keen, professional interest in their work, and the standard achieved is excellent. They are a delightful pair, and it is a pleasure to have them around!
"
 
 
 
 
 
 

Review 15 Apr 2012
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Clean & dust flat, 2 hrs fortnightly.
 

"Excellent.Carol has been doing this for many years- Very kind & helpful."
 
 
 
 
 
 

Review 15 Apr 2012
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Clearing, Every two weeks for 1 1/2 hrs.
 

"Very good."
 
 
 
 
 
 

Review 15 Apr 2012
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Four weekly clearing of logistic property.
 

"Generally good-issues raised have been promptly & efficiently resolved- invoicing is cerotic and logistics non existent leading to assesses in 2011 still not confusion cleared."
 
 
 
 
 
 

Review 15 Apr 2012
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General cleaning & tidying up.
 

"Excellent."
 
 
 
 
 
 

Review 13 Apr 2012
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 6/10
The quality of the work was as expected and agreed
Service 7/10
The team was friendly, helpful, considerate and professional
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Merry Maids provide a home cleaning service once every four weeks.
 

"The cleaning team are polite & professional. I am, however, less satisfied with the management who have recently sent me an invoice for services dating back to 2008/09, financial years which have clearly ends and for payment which I believe I have made. Their accounting is not professional. I alone believe that the time allocated to each visit has been reduced."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hoovering through the house and dusting things that I cannot reach e.g. lamp shades. Also my bathroom floor and small toilet floor are washed over.
 

"Excellent."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR16
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning and ironing fortnightly.
 

"Very satisfactory."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A monthly general clean.
 

"Satisfied."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Twice monthly, one visit to clean upstairs, the second visit ground floor. Two ladies come on each visit.
 

"I am very satisfied with the service provided the ladies are friendly and helpful and nothing is too much trouble for them. They are punctual and generous with their time, working well together."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning the rooms of a two bedroomed terraced house.
 

"Satisfied!"
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I am very happy with the service as the two Merry Maids do an excellent job.
 

"I always look forward to the Wednesdays when the two Merry Maids are due."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
3 hours / fortnight cleaning
 

"Very satisfied."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A monthly clean through, mostly the same each time of appreciate their good work.
 

"Service is very satisfactory of them, Salty so capable and willing."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Service 7/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning, laundry.
 

"Very useful, especially laundry."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
2 hours cleaning / fortnight.
 

"Satisfactory. I need to check that 2 hours is fulfilled as in the past cleaners have left early."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning. Change beds, washing up, hoovering
 

"Good service. They do everything I need them to do."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning service for my mother’s apartment.
 

"Good so far – only been using for a very short time.
In comparison the service is quite expensive compared to other cleaning services.
"
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR35
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Clean the house throughout once every four weeks.
 

"Satisfied."
 
 
 
 
 
 

Review 26 Mar 2012
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Merry Maids clean my house every 4 weeks
 

"They young ladies that come to clean my house are always on time. They are cheerful, very polite and always very helpful. I look forward to them coming carry on the good work Merry Maids."
 
 
 
 
 
 
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