C P A Engineered Solutions Ltd

Calderhead Road
Shotts
Lanarkshire
ML7 4EQ

Compressed Air Products & Services

Listed under:  Compressed Air
93% recommended   Rating C P A Engineered Solutions Ltd 8.7/100
15 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 8.7 /10 Overall Rating 8.7/10
Based on 15 reviews since 2009
 
 
 
Effective Support 8.7/10 Effective Support Rating 8.7
They maintain equipment well and fix problems quickly
 
Responsive Personnel 9/10 Responsive Personnel Rating 9.0
They are helpful and respond promptly
 
Advice & Expertise 8.6/10 Advice & Expertise Rating 8.6
They give expert advice on legal safety and maintenance issues
 
Meeting Standards 8.7/10 Meeting Standards Rating 8.7
They help us to meet Environmental and Health and Safety standards
 
Value for money 8.3/10 Value for money Rating 8.3
The price represents value for money
 
 
 
Recent Reviews 
 
" First class job, delivered on time on budget."   more
 
" We was introduce to CPA by M&S to look at installing there door barriers to various stores across the country. CPA carried out a survey and confirmed back to us what would be the correct door barrier...."   more
 
" As normal service carried out with minimal disruption. Would prefer service/maintenance done out of normal working hours. This would cause no loss of production. I have found a used Gardner Denver ...."   more
 
" Good customer service with quick response and help where it is."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they …
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
BCAS membership: 46%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 38%
GENERAL provide clear terms and conditions
 
Health & safety advice: 71%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 54%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 92%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 67%
SALES advise on sustainability and energy consumption improvement
 
Correct Maintenance: 71%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 38%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 79%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

class 2
compressor 2
CPA 4
energy 2
fault 2
general 2
helpfull 2
response 2
service 6
servicing 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 21 Nov 2014
Recommended by customer in ML9
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Equipment services

"First class job, delivered on time on budget."
 
 
Team:
John Haddow
 
 
 

Review 14 Jan 2014
Recommended by customer in GU34
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Install of Door Barriers to M&S stores

"We was introduce to CPA by M&S to look at installing there door barriers to various stores across the country.
CPA carried out a survey and confirmed back to us what would be the correct door barrier to be installed. These units are so simply to install and very effected and do what they are designed for at very low energy cost."
 
 
Team:
Dean Gooch
 
 
 

Review 12 Dec 2013
Recommended by customer in EH55
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Service to our compressor.

"As normal service carried out with minimal disruption.
Would prefer service/maintenance done out of normal working hours. This would cause no loss of production.
I have found a used Gardner Denver 223452 filter beside compressor and was wondering where it came from?"
 
 
Team:
Thanks guys.
 
 
 

Review 12 Dec 2013
Recommended by customer in TS2
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Air compressor service contract

"Good customer service with quick response and help where it is."
 
 
Team:
Roger Kerr
 
 
 

Review 12 Dec 2013
Recommended by customer in EH14
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Carry out the servicing of our compressors. CPA have always worked with Scottish Water to make sure that all the servicing they carry out does not affect us in anyway. They bring portable units to enusre that we don''t experience any downtime.

"I cannot fault CPA, we use them to service the kit that is used within our labs in Edinburgh. i have had to ask them to attend site on a call out basis and they had someon there the same day.

They also work around us to make sure that the servicing is carried out when we won't it done."
 
 
Team:
Laura Haddow and Rodger Kerr
 
 
 

Review 16 Aug 2012
Recommended by customer in ML2
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 7/10
The price represents value for money
Show All
 
 
Customer Review
 
service and repair of compressed air equipment

"provide a reliable service and rapid response when required.
"
 
 
Team:
john haddow alan osbourne
 
 
 

Review 16 Aug 2012
Recommended by customer in KA23
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Mechanical Engineer

"N/A"
 
 
 
 

Review 8 Nov 2011
Recommended by customer in G74
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Service of Compressor and technical information

"CPA supplied us with a hired compressor during an emergency and then supplied us with a more energy efficient compressor that we purchased.the service and infornation they supply has always been prompt and efficient."
 
 
Team:
Rodger Kerr
 
 
 

Review 8 Nov 2011
Recommended by customer in EH30
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and maintenance of A/C system

"Very happy in general with the service given by Roger and his team of engineers."
 
 
Team:
Roger
 
 
 

Review 7 Nov 2011
Recommended by customer in 01
 
 
Satisfaction Ratings
 
Effective Support 5/10
They maintain equipment well and fix problems quickly
Responsive Personnel 7/10
They are helpful and respond promptly
Advice & Expertise 5/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 6/10
They help us to meet Environmental and Health and Safety standards
Value for money 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Compressor service and fault finding

"Yes we have used this company for many years, I find the general servicing of compressors fine, I believe there is a weakness in fault finding."
 
 
 
 

Review 7 Nov 2011
Recommended by customer in ML8
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and Install compresser and airlines

"staff were very helpfull and done the insallation in a neat and orderly fashion."
 
 
Team:
Alan Collin Michael McKeever
 
 
 

Review 7 Nov 2011
Recommended by customer in G14
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service of compressed air system.

"AS A COMPANY WE HAVE USED CPA FOR MANY YEARS NOW & WILL CONTINUE TO DO SO."
 
 
Team:
John Haddow , David Millar
 
 
 

Review 7 Nov 2011
Recommended by customer in G51
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
maintenance and repair of compressed air plant supplying Medical Air to wards and departments.

"First class company. Always helpfull."
 
 
 
 

Review 27 Mar 2009
No Recommendation by customer in ML7
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 7/10
They are helpful and respond promptly
Advice & Expertise 7/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 7/10
They help us to meet Environmental and Health and Safety standards
Value for money 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Compressor
 

"Comments made about reporting faults to office / no correspondence from office to follow up any problems."
 
 
 
 
Team:
D Swinburne
 
 
 

Review 26 Jan 2009
Recommended by customer in PA1
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
David Millar
 
 
 
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