Chelmer Pneumatics & Compressors Ltd

Chelmer House, Bellcroft, Eastways
Witham
Essex
CM8 3YU

Compressed Air Products & Services

Listed under:  Compressed Air
100% recommended   Rating Chelmer Pneumatics & Compressors Ltd 9.4/100
45 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.4 /10 Overall Rating 9.4/10
Based on 45 reviews since 2010
 
 
 
Effective Support 9.4/10 Effective Support Rating 9.4
They maintain equipment well and fix problems quickly
 
Responsive Personnel 9.6/10 Responsive Personnel Rating 9.6
They are helpful and respond promptly
 
Advice & Expertise 9.5/10 Advice & Expertise Rating 9.5
They give expert advice on legal safety and maintenance issues
 
Meeting Standards 9.6/10 Meeting Standards Rating 9.6
They help us to meet Environmental and Health and Safety standards
 
Value for money 8.8/10 Value for money Rating 8.8
The price represents value for money
 
 
 
Recent Reviews 
 
" Turned up as per booking was competent and completed service efficiently. "   more
 
" Despite several unknown issues, Work was completed to high standard by Martin. "   more
 
" We have had excellent service and clear advice from this supplier. This Includes contact with their office and with their onsite engineers usually D.Simmons. "   more
 
" Very friendly and efficient engineer. Always willing to fit the service in around our needs IE early in the morning (7.00 am)before the surgeries are up and running. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they …
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
BCAS membership: 85%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 91%
GENERAL provide clear terms and conditions
 
Health & safety advice: 87%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 81%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 97%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 93%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 100%
SALES keep their delivery promises
 
Genuine Parts: 90%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 95%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 91%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 94%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

air 2
clear 2
communication 2
compressor 3
D 2
early 2
efficient 2
efficiently 2
engineer 5
excellent 2
good 6
having 2
helpful 7
issues 2
pleased 2
pleasure 2
production 3
professional 3
Prompt 2
quickly 2
Richard 5
round 2
service 12
support 2
team 2
understand 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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» 3 2 1

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Review 7 Mar 2019
Recommended by customer in SS14
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 5/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 7/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service of dryer
AA and AO filters
Float drains
No loss of air auto-drain
oil/water sep.
 

"Turned up as per booking was competent and completed service efficiently. "
 
 
 
 
Team:
 
 
 

Review 5 Mar 2019
Recommended by customer in CM13
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Routine Service
 

"Despite several unknown issues, Work was completed to high standard by Martin. "
 
 
 
 
Team:
 
 
 

Review 21 Jul 2017
Recommended by customer in WD6
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Service.
 

"We have had excellent service and clear advice from this supplier.

This Includes contact with their office and with their onsite engineers usually D.Simmons. "
 
 
 
 
Team:
David Simmon
 
 
 

Review 14 Jul 2017
Recommended by customer in SS2
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service.
 

"Very friendly and efficient engineer. Always willing to fit the service in around our needs IE early in the morning (7.00 am)before the surgeries are up and running. "
 
 
 
 
Team:
Mark Westga
 
 
 

Review 5 Jul 2017
Recommended by customer in NW2
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
compressor service.
 

"Very good service provided by the engineer."
 
 
 
 
Team:
 
 
 

Review 3 Jul 2017
Recommended by customer in SS17
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 7/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 7/10
They help us to meet Environmental and Health and Safety standards
Value for money 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Routine service work.
 
 
 
Team:
 
 
 

Review 14 Jun 2017
Recommended by customer in NW10
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Upgrade of compressors water separator and air drying system. Servicing and addressing issues.
 

"Dan is a breath of fresh air, he has taken a positive approach to addressing many issues we were having across the site and dealt with them in an order that has kept us in production whilst uUpgrading our equipment one piece at a time, rather than just "kicking the can down the road" best service we have received from your team. "
 
 
 
 
Team:
Dan Reed
 
 
 

Review 28 Apr 2017
Recommended by customer in N17
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Emergency compressor maintenance and service.
 

"First class service.
Prompt / reliable."
 
 
 
 
Team:
 
 
 

Review 12 Apr 2017
Recommended by customer in WD6
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service including dessicant replacement. Advice given regarding new housing for compressor (supplied by A.N other company).
 

"Always satisfied with pre and post service admin, service engineer always very helpful, efficient and all round professional. "
 
 
 
 
Team:
David Simmon
 
 
 

Review 5 Apr 2017
Recommended by customer in CO4
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 7/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Internal service on compressor.
 

"Good all round service."
 
 
 
 
Team:
 
 
 

Review 29 Apr 2016
Recommended by customer in CM7
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Routine,emergency and advice. On this occasion it was a scheduled service.
 

"Prompt and courteous on arrival. The work was carried out quickly and with no interruption (minimal) to production."
 
 
 
 
 
 

Review 27 Nov 2012
Recommended by customer in CM7
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
HPC SM12-T compressor service.
 
 
 
Team:
Richard
 
 
 

Review 15 Aug 2012
Recommended by customer in NR17
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service of Atlas Copco Gail-CFF compressor.
 

"Happy, no prob!"
 
 
 
 
Team:
Richard
 
 
 

Review 3 Aug 2012
Recommended by customer in IP14
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 x full service of IR MM 132-2S compressors and assist with insurance work.
 
 
 
Team:
Richard
 
 
 

Review 7 Jul 2012
Recommended by customer in IP14
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair to IR MM132 compressor.
 

"Very helpful and professional."
 
 
 
 
Team:
Richard
 
 
 

Review 12 Jun 2012
Recommended by customer in EN3
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Show All
 
 
Customer Review
 
Smiz –T-Off compressor and update of at 47 software.
 
 
 
Team:
Richard
 
 
 

Review 28 May 2012
Recommended by customer in RH1
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Richard
 
 
 

Review 21 May 2012
Recommended by customer in NW10
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Commission of HPC SK22 & filter & dryer.
 
 
 
Team:
Richard
 
 
 

Review 17 May 2012
Recommended by customer in RM20
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 7/10
The price represents value for money
Show All
 
 
Customer Review
 

"V good as usual!! Thank you "
 
 
 
 
Team:
Richard
 
 
 

Review 17 May 2012
Recommended by customer in CO4
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Richard
 
 
 
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