WOLF

184-186 St Michaels Street
Dumfries
Dumfries & Galloway
DG1 2PR

Dog Breeder

Listed under:  Dog Walking, Doggy Day Care
100% recommended   Rating WOLF 10/100
7 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 7 reviews since 2021
 
 
 
Facilities 10/10 Facilities Rating 10.0
The facilities look and smell clean, warm and secure

 
Exercise 10/10 Exercise Rating 10.0
Pets have time and space for exercise and socialising

 
People 10/10 People  Rating 10.0
The people are caring, knowledgeable and helpful

 
Value 10/10 Value Rating 10.0
The price represents value for money

 
 
 
Recent Reviews 
 
" I wouldn't trust anyone else to look after my dog except Kate. She has super premises with everything your dog could want. She is friendly approachable and has so much knowledge so I know my dog is in...."   more
 
" Very enthusiastic owners obviously love animals. very harry with wolf. Couldnt be any better. "   more
 
" Kate and the service she provides at Wolf is second to none. She is so knowledgeable and helpful and my dog Vinnie absolutely loves going to Wolf. I would recommend Wolf to anyone without hesitation...."   more
 
" Exceptional service by Wolf. I was very apprehensive using Wolf as it was very new, but I was glad, to say, Kate was excellent assuring me with text and messages that he was happy and not missing me. ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Inspection: 100%
Before Booking were you invited to see the area where your pet will be staying?
 
Space and Bedding: 100%
Before Booking does each pet have suitable resting space and bedding?
 
Run: 100%
Before Booking does each pet have an indoor/ outdoor run or an indoor run and a schedule for exercise?
 
Food: 100%
Before Booking were you able to bring your own pet\'s food, if required?
 
On Site: 100%
Before Booking are the staff on site around the clock?
 
Vaccinations: 100%
Before Admission, did the staff ask you for your pet\'s vaccination record?
 
Your contact details: 100%
Before Admission, did the staff ask you for your emergency contact details?
 
Vet contact details: 100%
Before Admission, did the staff ask you for your vet\'s contact details?
 
Diet: 100%
Before Admission, did the staff ask you for your pet\'s dietary needs?
 
Other: 100%
Before Admission, did the staff ask you for your pet\'s other requirements?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 2
best 2
dog 2
happy 2
Kate 4
service 3
wolf 3
able 1
animals 1
apprehensive 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 7 Feb 2023
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were looking for somewhere to look after our dog while at work and to help socialise her. We chose Wolf for many reasons but especially Kate's warm manner and knowledge.
 

"I wouldn't trust anyone else to look after my dog except Kate. She has super premises with everything your dog could want. She is friendly approachable and has so much knowledge so I know my dog is in the best hands. "
 
 
 
 
Team:
Kate Stewart
 
 
 


Review 2 Feb 2023
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Reliable, friendly, safe and experienced.
 

"Very enthusiastic owners obviously love animals.
very harry with wolf. Couldnt be any better. "
 
 
 
 
 
 


Review 20 Jan 2023
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
As a new dog owner, I wanted to find a service that would help to meet all of the needs of my dog Vinnie and Wolf was recommended to me from friends.
 

"Kate and the service she provides at Wolf is second to none. She is so knowledgeable and helpful and my dog Vinnie absolutely loves going to Wolf.
I would recommend Wolf to anyone without hesitation! Just brilliant!"
 
 
 
 
 
 


Review 29 Jul 2021
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Exceptional service by Wolf. I was very apprehensive using Wolf as it was very new, but I was glad, to say, Kate was excellent assuring me with text and messages that he was happy and not missing me. I still use, Wolf, weekly as I found the service excellent."
 
 
 
 
 
 


Review 16 Feb 2021
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Doggy day care
 

"Matilda wasn't well. So I put her into daycare for half a day to ensure she was getting the best care, while I was working. Very inviting for her. She enjoyed every minute and I was kept updated with pictures. She was able to socialize and play, as well as snuggling down"
 
 
 
 
Team:
Matlida
 
 
 


Review 16 Feb 2021
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Looking after my two dogs.
 

"Kate did a wonderful job with my 2 labs! They were happy, content, and well cared for in a beautiful environment. Her attention to details in all aspects of the service she supplies, knows no bounds!

I will definitely be booking them back in and haven't stopped raving about her and the service to anyone who will listen! "
 
 
 
 
Team:
Betty Elsie
 
 
 


Review 28 Jan 2021
Recommended by customer in CA08
 
 
Satisfaction Ratings
 
Exercise 10/10
Pets have time and space for exercise and socialising
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Doggie day care.
 

"Absolutely fabulous carried out work to more than expectation.

Thank you."
 
 
 
 
 
 

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