Dalbeattie Appliance Centre

Where reputations count.

Alpine Street
Dalbeattie
Dumfries & Galloway
DG5 4HH

Domestic Appliance Engineers

www.dalbeattieappliancecentre.co.uk

Email This Business

Tel 01556 288613
Mobile 07826 318999

Listed under: Cooker Servicing / Repairs, Domestic Appliance Repairs, Dyson repairs, Washing Machine Repairs

100% recommended Rating 9.9/100
170 reviews since 2015

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 170 reviews since 2015

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" "Robert" turned out on Christman eve, a Sunday at no notice to allow us to use cooker for Christmas dinner - excellent service." more

" Kind and efficient operator and pleasant, tidy worker. Explained as he went along. Should and future problem arise he will certainly be my first part of call." more

" Very pleased with the prompt service " more

" Prompt response time good communication and reliable time keeping. Work carried out in tidy and competent manner. " more

About Us
Information provided by the business
Legal Name: Robert Kirk.

Robert Kirk has 36 years experience, offers 6 months warranty on all repairs and is a member of the White Goods Trade Association.

Dalbeatie Appliance Centre/Galloway Appliance Repairs offers an unbeatable service with professional repairs carried out at a fraction of the replacement cost. Call us today on 01556 288613

Please see Website for opening times!

Review 15 Jul 2024 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Team:
Robert

REPORT THIS REVIEW

Review 15 Jan 2024 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Replace cooker main element.

""Robert" turned out on Christman eve, a Sunday at no notice to allow us to use cooker for Christmas dinner - excellent service."

Team:
Robert

REPORT THIS REVIEW

Review 17 Jun 2023 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Washing machine stopped - laundry and water inside and door would not open.
All sorted. 50p and button blocking outlet and other pipe.

"Kind and efficient operator and pleasant, tidy worker. Explained as he went along. Should and future problem arise he will certainly be my first part of call."

Team:
Robert

REPORT THIS REVIEW

Review 20 Feb 2023 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fix dish washer

"Very pleased with the prompt service "

Team:
Robert

REPORT THIS REVIEW

Review 13 Feb 2023 Recommended by customer in DG6 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Repair washing machine leak

Team:
Robert

REPORT THIS REVIEW

Review 29 Nov 2022 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace oven heating element in AEG cooker.

"Prompt response time good communication and reliable time keeping. Work carried out in tidy and competent manner. "

Team:
Robert

REPORT THIS REVIEW

Review 1 May 2022 Recommended by customer in DG6 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Robert understood the problem on our phone call and knew exactly which part was needed. The main oven needed a new element, this was renewed and oven working 100%

"Efficient job, carried out the day after making contract. Excellent fast attention. Very tidy job. "

Team:
Robert

REPORT THIS REVIEW

Review 9 Aug 2021 Recommended by customer in DG5 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacement of element in washing machine

"Excellent service called out at very short notice but very obliging and capable."

Team:
Robert Kirk

REPORT THIS REVIEW

Review 17 Jun 2021 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

Repair to dish washer

"Efficient
Friendly
Reasonably priced
Lovely man!"

Team:
Robert

REPORT THIS REVIEW

Review 16 Feb 2021 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

This past year we needed 3 appliances, cooker, washing machine and fridge freezer. They have all been supplied and fitted by Mr. R Kirk

"On each occasion the service and help has been excellent. All health and safety requirements during Covid were observed. We would highly recommend them to anybody. "

Team:
Robert

REPORT THIS REVIEW

Review 14 Dec 2020 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repair of washing machine that wouldn't drain.

"Lovely guy, prompt, kept working area clean. Also was very careful of my vinyl flooring."

Team:
Robert

REPORT THIS REVIEW

Review 21 Sep 2020 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Diagnose and repair faulty washing machine.

Replace drain pump.

Team:
Robert

REPORT THIS REVIEW

Review 10 Mar 2020 Recommended by customer in DG6 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fitting part to washing machine drum.

"Pleasant and excellent service."

Team:
Robert

REPORT THIS REVIEW

Review 9 Mar 2020 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Problem with washing machine

"Robert explained fully what was wrong with the washing machine, and what to do should the problem arise again. He was kind obliging and professional I am so glad I contacted him and would certainly recommend him to friends."

Team:
Robert

REPORT THIS REVIEW

Review 5 Jan 2020 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Replace cooker element.

"Robert came the day after I called him and did an excellent job."

Team:
Robert

REPORT THIS REVIEW

Review 12 Jun 2019 Recommended by customer in DE5 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Repaired washing machine.

"Robert Kirk was brilliant! came on time, very respectful, careful and conscientious whilst work diagnosed and fixed the tank within an hour!
Brilliant. "

Team:
Robert

REPORT THIS REVIEW

Review 15 Apr 2019 Recommended by customer in DG5 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Delivering new freezer which Mr. Kirk supplied and fitted took the broken freezer away.

"Mr.Kink was so helpful and kind by all for transforming. The food from the broken freezer to the new one which I bought from him, and took the old one away. The work and the help was excellent I have never had service and help like that before it was a 100% I am disabled and elderly and appreciate it very much. "

Team:
Robert

REPORT THIS REVIEW

Review 15 Apr 2019 Recommended by customer in dg7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Dishwasher, tumbledrier and fridge/freezer repairs.

"Excellent as always. Practical, honest and reliable."

Team:
R Kirk

REPORT THIS REVIEW

Review 15 Apr 2019 Recommended by customer in DG7 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Cooker repairs

"As a Letting Agent we get Tenants calling with issues on a regular basis, Dalbeattie Appliance Centre are great with domestic appliance repairs, they are always quick to the job and explain everything clearly. Definite value for money keeping our Landlords happy. Cannot recommend enough."

Team:
Robert Kirk

REPORT THIS REVIEW

Review 13 Apr 2019 Recommended by customer in DG2 business Dalbeattie Appliance Centre https://www.referenceline.com/domestic_appliance_engineers-in-dalbeattie-dalbeattieappliancecentre-60174

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Repair to dishwasher

"Service was professional and couteous - would use him again."

Team:
Robert Kirk

REPORT THIS REVIEW

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