RMC Double Glazing (Ayr) Ltd

Unit 72 Newton Trading Estate, McCall's Ave
Ayr

KA8 9AE

Double Glazing

Listed under:  Double Glazing, Fascias, Bargeboards & Soffits, Gutters / Guttering, Soffits, Window and Door repairs, Windows / Window Fitters
98% recommended   Rating RMC Double Glazing (Ayr) Ltd 9.6/100
40 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 40 reviews since 2018
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed
 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The price represents value for money
 
 
 
Recent Reviews 
 
" Three very nice and polite young man. Very satisfactory."   more
 
" Repair was completed efficiently and quickly would highly in recommend RMC for carrying out installation or repairs. Service first class."   more
 
" Very happy with the price very happy with the work Carried out. Happy with the company as they understood my request for vents to be added. "   more
 
" Installer ( forgot to ask his name ) replaced the unit with no mess and then cleaned the window when he was finished. First class service from a first class company. Will definitely use them again if ...."   more
 
 
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Customer Reviews
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Review 3 May 2024
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace front door
 

"Three very nice and polite young man.
Very satisfactory."
 
 
 
 
 
   Business Reply:
Thanks very much Mrs K for taking the time to leave us a lovely review.
 

Review 6 Oct 2023
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Door was sticking when opening & closing hadn''t been right since installation by joiner a few years ago. RMC came in and it was fixed literally within 5 minutes.

"Repair was completed efficiently and quickly would highly in recommend RMC for carrying out installation or repairs. Service first class."
 
 
Team:
Raymond McCutcheon
 
 
 

Review 24 May 2023
Recommended by customer in KA10
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace two double glazed UPVC windows.
 

"Very happy with the price
very happy with the work
Carried out.
Happy with the company as they understood my request for vents to be added. "
 
 
 
 
 
 

Review 3 Apr 2023
Recommended by customer in KA18
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Double glazed window was smashed. I phoned the company in the morning and someone was sent out that night to measure the window. Was told it would probably take 10 to 14 days to get the unit made up and fitted other companies said it could take up to 3 weeks. The unit was replaced within a week.

"Installer ( forgot to ask his name ) replaced the unit with no mess and then cleaned the window when he was finished. First class service from a first class company. Will definitely use them again if required. Thank you once again
"
 
 
 
   Business Reply:
Hi Mr S, thanks very much for leaving us a review, I am glad you are happy with our service.
 

Review 9 Mar 2023
Recommended by customer in KA10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Door fitted
 

"White mess left on door step.
I had to get my daughter to come from Prestwick to clean up as I can't bend down to do it. "
 
 
 
 
Team:
Scott Eyres Ryhs
 
 
   Business Reply:
Hi Norma

I am sorry you had to have your daughter come and carry out some cleaning which our boys should have done before leaving the job. We would have been happy to come back out and you should have said to Raymond when he called out at the weekend. We don't like to put our customers to any trouble unnecessarily. Your Invoice and Guarantee were both emailed to your daughter and she dealt with them.
Thank you for your custom and apologies once more for any inconvenience caused.
Kind regards
RMC Double Glazing (Ayr) Ltd
 

Review 24 Oct 2022
Recommended by customer in KA8
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Seven Windows Composite front Door with Matching colour Fascia And Top Glass with House Number Back Door upvc French Doors upvc plus Replacement of Rotten wood base frame from old doorway. Repair to Front Exterior Window Ledge

"I saw the advertisement for this Company while returning from weekly shopping. I’ve seen plenty of their vans around doing work on houses in my street and the surrounding area, and decided to call in and make an appointment for a quote.
Raymond Snr, turned up on the day , LISTENED to what I was looking for, measured all required units, and explained what would happen should I agree to the quote and that half the payment would be required at the time of final measurements, which I was agreeable to.
Quote was emailed out quickly and I was very happy with the numbers, and only waited about 5 weeks for work to start.
Day 1 - All windows installed and back door
Day 2 - French Doors and Front Door and Work on Front Exterior Window Ledge
The Team turned up prompt and varied between 2 to 3 installers and it was a heads down and get on with the work, they were polite, and really only had a short lunch break throughout the day.
They were tidy workers clearing up at the end of each day, I was told before work started that if any true plastering work was required afterwards then that would be my responsibility, but there was so little plaster disruption the RMC installers were able to just skim over and it’s perfectly fine.
I’m extremely pleased with the final finished product, and couldn’t be more happy.

Holdups - Matching Fascia for front door was a few days late in arriving, and the RMC senior installer noted a small scratch between panes on the small kitchen window and the tiniest scratch on one of the panes on the French Doors, he ordered replacements that day and a few days later they were swapped out and the Fascia installed in about an hour, no hassle, no argument and no final payment required until job was complete and I was happy.
I would just like to say a big thank you to RMC for making what can be a very stressful time, easy.

"
 
 
Team:
Raymond Snr, Raymond Jnr, Peri, Caroline and my full installation team
 
 
 

Review 11 Oct 2022
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair and replacements of hinges/stays in Hoffer windows.
 

"Very professional at all times, clean and tidy - no mess at all left behind. Work done quickly and cleanly."
 
 
 
 
Team:
Raymond Craig
 
 
 

Review 1 Jun 2021
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of bathroom window.

"Very helpful and efficient service providing quality materials."
 
 
 
 

Review 1 Jun 2021
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
I have used RMC many times I have had replacement glass units Double french doors And triple glazed windows

"I have used RMC many times
I find them refreshing as they do what they say no bull !
There prices are fair the men are polite a good company in my opinion!"
 
 
 
 

Review 31 May 2021
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement double glazing and a new front porch

"Polite efficient.Explained everything.
All staff (office and fitting) were very friendly and helpful.
All debris was collected.
No complaints about the entire service"
 
 
 
 

Review 31 May 2021
Recommended by customer in Ka89
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
9 windows replaced

"Excellent work carried out by team would definitely recommend to anyone"
 
 
Team:
Michael and 1other sorry can’t remember
 
 
 

Review 31 May 2021
Recommended by customer in Ka9
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair ill fitting bifold door, replace handles x 2 on existing hopper windows and replace 2 double glazed windows.

"They were very responsive and helpful. I continued to have an issue with the door and they called again to have a look at it and try to fix the issue, with no complaint. I would definitely use again and recommend."
 
 
Team:
Raymond, Raymond Jnr Claire and Caroline
 
 
 

Review 1 Mar 2021
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Several repairs to existing double glazing which was previously fitted by on other glazing company.

"Quick call out, very reasonable pricing and quick and tidy"
 
 
Team:
Raymond
 
 
 

Review 1 Mar 2021
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement French Doors

"Very efficient, competitive, minimal disruption would recommend."
 
 
 
 

Review 26 Feb 2021
Recommended by customer in KA21
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of double glazed windows and french doors

"The service was excellent from start to finish the doors and windows are good quality and the fitting was carried out with minimum disruption to our routine even though it had to be the wettest windiest couple of days of the year. The staff kept us informed at every step as we had to postpone due to the first lockdown and we were slotted in for our work as soon as it was safe to do so. Our house is old and quite quirky and it required the fitters to be ready to make changes on the day to accommodate our slightly strange walls.The whole team were fantastic"
 
 
Team:
The whole team were fantastic.
 
 
 

Review 26 Feb 2021
Recommended by customer in AB51
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom window uPVC A - rated Front Bedroom uPVC A-rated Tilt and Turn Window Front Bedroom Re-seal all around the inside Re-fix the glazing gasket outside

"I have often used RMC often over the years in various properties for large and small jobs.
I have always found them to be reliable and professional.
I can't praise them high enough.
Many thanks"
 
 
Team:
Raymond,Raymond Jnr , Caroline and Stephanie
 
 
 

Review 19 Jan 2021
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 windows replaced
 

"Will use this firm again."
 
 
 
 
 
 

Review 14 Jan 2021
Recommended by customer in KA3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace garage window and new facing to garage wall.
 

"Would use this firm again as I was pleased with there performance."
 
 
 
 
 
 

Review 26 Jun 2020
Not Recommended by customer in KA2
 
 
Satisfaction Ratings
 
Quality 1/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 0/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit grey cladding to the front of my house

"Fitted hollowboard instead of cladding. After 10 months became distorted. After waiting 4 months to get it repaired had to get another fitter to provide the correct material ie cladding.
After being a customer for 18 years, would not recommend them now, also paid cash and got no receipt!"
 
 
 
   Business Reply:
A date arranged for us to carry out the snagging work was cancelled by the Customer at short notice and he got a third party to do the work instead.

The Customer then asked us to pay the other Company's bill.

The matter has now been resolved to the satisfaction of both parties therefore it is both surprising and disappointing to note the customer's comments
 

Review 22 Sep 2019
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Good job.
Good workers
Minimum mess
Very pleased and would recommend this company. "
 
 
 
 
Team:
Raxmond Scott
 
 
 
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