Bairds Windows Ltd

1 Slaughterhouse Road, Creeside Industrial Estate
Newton Stewart
Dumfries and Galloway
DG8 6JY

Double Glazing

Listed under:  Door Repairs, Doors, Window Repairs, Windows / Window Fitters
99% recommended   Rating Bairds Windows Ltd 9.8/100
68 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 68 reviews since 2016
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" We obtained three quotations from differing companies and selected Bairds based upon their detailed quotation which was fully broken down and online reputation. Duncan carried out the initial apprais...."   more
 
" Absolutely Delighted With The Job .Tony And Bill Done An Excellent Job From Start To Finish .Cleared Up Cleaned Windows A Credit To Proframe Both Of Them .Thanks A Million Guys . Hope To See Them In ...."   more
 
" As a retired design professional in the Building Industry I had become aware of the good reputation of Bairds Windows Ltd and have found that to be well deserved. All members of the office, production...."   more
 
" The guys did an amazing job - so quick and tidy. They even cleaned the windows and left them sparkling, which I was expecting would be my job! Overall a great professional service."   more
 
 
About Us

We are a small but ever growing family run business, manufacturing high quality and bespoke PVC-u and Timber windows, doors and conservatories for over 20 Years. We also supply some high quality Vertical Sliding Sash, Composite Doors, Warmcore products and PVC-u roofline and rainwear. Periodic maintenance and cleaning to maintain the original appearance of your high quality products ensuring an extended life and trouble free enjoyment giving good long term value for money.

Confidence comes from knowing that our products are designed and manufactured with the highest of quality and reliability on mind.
     
Customer Reviews
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Review 26 Jan 2024
Recommended by customer in DG73
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full replacement of 18 timber windows with Upvc

"We obtained three quotations from differing companies and selected Bairds based upon their detailed quotation which was fully broken down and online reputation.
Duncan carried out the initial appraisal and provided advice on the type of replacement window style and glazing specifications. A detailed quotation followed which we found very useful to check on the costs of supply and fitting.
After selecting Bairds they then proceeded with a more detailed appraisal of the window opening sizes before putting the frames into manufacture.
A date of installation was agreed with Duncan and Karen and the works proceeded to plan and were completed in approximately 4-5days.
David oversaw the installation with support from Tony and John. All three of them were extremely professional and fully respected the property and took great pride in their workmanship.
I have worked in the building trade for over 30 years and can confidently state that Bairds will exceed expectations and complete the works to an above standard level of quality.
In my case a couple of adjustments were necessary after installation/payment and this was scheduled without delay by Karen which was reassuring.
The finished result was very impressive and has made a huge difference to the appearance of our home."
 
 
Team:
Duncan, Karen, David, Tony and John
 
 
   Business Reply:
Thank you for your very kind review, we are delighted that that your new Agate grey windows have made such a difference to your property and we hope you enjoy your lovely windows for years to come.
thank you from all at Bairds window Ltd
 

Review 24 Nov 2023
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement Bay Window Fitted

"Absolutely Delighted With The Job .Tony And Bill Done An Excellent Job From Start To Finish .Cleared Up Cleaned Windows A Credit To Proframe Both Of Them .Thanks A Million Guys .
Hope To See Them In The Future For The Next Installment !!. X"
 
 
Team:
Tony and Bill Window Fitters. Karen in The Office When Paying The Invoice.
 
 
   Business Reply:
Thank you for your lovely review, we hope you enjoy your new windows. Cant wait to see you for the next Instalment.
 

Review 10 Jul 2023
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fix four timber sliding sash windows and external entrance door in Accoya timber to a grade C listed building. The work needed to be done to an excellent standard to maintain the integrity of the listing and to withstand the extreme exposure of the location which is rated higher than the nearby lighthouse. These aims have been fully achieved. Due to the requirement to obtain Listed Building Consent and the extended time it took to get this, the project had to be put on hold for several months. Bairds were very understanding about this and most patient. We are very grateful to them for this.

"As a retired design professional in the Building Industry I had become aware of the good reputation of Bairds Windows Ltd and have found that to be well deserved. All members of the office, production floor and fitting team have been reliable, diligent and friendly.
The workmanship in the windows and doors is excellent and they function well in operation. We are very pleased with the overall appearance of the windows and how well they have matched the original listed Victorian windows. This was the main object beyond improving the insulation and reducing wind penetration and deterioration in this severely exposed situation.
The confidence in the product and the fitting work has led us to subsequently order more replacement windows and door.
Fitting into our existing openings was never going to be easy but it was done quickly, neatly and cheerfully whilst preserving features that we particularly wanted to retain.
We are pleased to recommend Bairds Windows. They have proved a sound company with excellent products. Well done."
 
 
Team:
Malcolm and Katie [office] David and John [on site fitting]
 
 
 

Review 29 Jun 2023
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New windows

"The guys did an amazing job - so quick and tidy. They even cleaned the windows and left them sparkling, which I was expecting would be my job! Overall a great professional service."
 
 
 
 

Review 24 May 2023
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New double glazing and doors. Also removing a single garage door and fitting a normal door and side windows in its place.

"Having accepted an estimate before we moved here in October last year we then met twice with Duncan Baird to finalise our plans before, and with much patience being shown to us by Duncan, deciding on the colour of the windows,19 of them, and doors. The fitters arrived on the first day, slightly later than we expected, our fault as we had forgotten they would need to load up the van on their first morning, however once here, having asked us where we would like them to start, they worked exceptionally hard, quickly and professionally, clearing up as they muoved from room to room, and consulting with us at every stage of the fitting. We are very pleased we decided to accept the very reasonable quote given to us by Duncan as the windows and doors make a big difference inside as well as out, to our home the colour we chose is stunning and neighbours are still remarking on it. Therefore we don't hesitate to highly reccomend anyone who is considering having new double glazing to ring up, arrange to visit the showroom and speak to Duncan or one of his team."
 
 
Team:
Duncan Baird, Karen, Dave, Spencer and Tony
 
 
   Business Reply:
Thank you for your Lovely review , we hope you enjoy your new windows and your stunning new front door for years to come and we are so happy this was a pleasant experience for you.
Kind Regards
Bairds Windows Ltd
 

Review 12 May 2023
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To replace all 26 of our wood sash windows including three external wood doors (not our front door or back door). Quotations were for replacement in plastic; replacement in genesis or wood. Quotations varied in cost dependant on materials. We chose to replace with wood as our property is Victorian and built in 1864/5.

"“Their professionalism belies one’s first impressions”.
After initial discussions and site visits, for measurements etc, we received quotations. We followed this up by requesting a visit to their location to see their manufacturing processes. A tour of their site was very important to us, to give us confidence in placing this order with the correct manufacturer - we did the same elsewhere. We were very impressed by Bairds’ intimate knowledge, their modern methods and their enthusiasm within their factory. This was a huge job and very costly for us, so we wanted to know how and what could be done for us and our home.
We were impressed, especially as some of our windows were non standard.
Our confidence enabled us to place our order. We chose wood.
It was the most expensive but fitted the character of our property.
Work was scheduled and dates confirmed. That morning 2 vans and 4 operatives arrived to start the mammoth task.
Eight days later, we had fitted thermally, acoustically and efficiently working windows and doors.
We are very satisfied with Bairds - their professionalism has allowed our period home to benefit from modern glass, joinery and paint technology. During the ‘works’ both owners visited our home to ensure everything was going smoothly and we were happy. We were and we are!
The windows and doors will benefit us and anyone else for many, many years to come.
Our confidence with Bairds has already allowed us to receive quotes for another property we own and we look forward to working with them in the future.

"
 
 
Team:
Malcom and Duncan Baird and David; Tony; John; Spencer
 
 
   Business Reply:
Thank you for the lovely review, and thank you for choosing Bairds Windows on the purchasing and installation on your stunning new timber windows and doors. we hope you enjoy your new items for years to come.
Kind Regards
Bairds Windows Ltd
 

Review 23 Jan 2023
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of 11 windows & 2 doors.

"Bairds have a reputation for high quality doors & windows & this was certainly the case with the doors & windows supplied.
The 2 fitters, who were both very friendly, completed the job in a professional, efficient, high quality manner and took away the old windows etc and cleaned up any mess.
Very highly recommended!"
 
 
Team:
Tony Bolik & David Gladstone.
 
 
   Business Reply:
Thank you for your review and comments. It was a pleasure working for you and we are so pleased you are delighted with your new windows and Doors. Thank you for your business.
 

Review 27 Oct 2022
Recommended by customer in NR16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To replace all windows in an old cottage. Sash windows to appear as original 1815. P

"From first enquiry to completion they provided the kind of service I thought had been lost in modern times. All queries were exactly answered, I was even shown round their very impressive modern factory. Having seen their manufacturing methods and quality of materials I was doubly sure I had made the right choice. Access to the cottage is very difficult, but this I was assured presented no problem. The work began within the promised time frame, and I was told it would take one day with perhaps a little tidying on the following day. I would have thought this impossible, but 99% was completed the same day with a brief follow up the next.
The team were friendly,funny (a bonus) and incredibly efficient, and what I had imagined to be an upheaval,turned into quite a fun day with lovely new windows."
 
 
Team:
Duncan, Malcolm, and 4 great guys.
 
 
   Business Reply:
Thank you for your positive review and comments. It was an absolute pleasure working for you and we are so pleased you are delighted with your new windows and found this to be a fun day with out fitters. Thank you for your business.
 

Review 14 Aug 2019
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New windows and door.
 

"Truly superb service from word go. Would recommend this company to anyone.
Very professional fitters - very respectful of property etc. "
 
 
 
 
 
   Business Reply:
Thank you for your positive review and comments. It was an absolute pleasure working for you and we are so pleased you are delighted with your new windows and doors.
 

Review 9 Aug 2019
Recommended by customer in KA6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace 3 x upper floor casement windows and surrounds with custom - made frames in acrota wood and surrounds in tricoya plates.
 

"Fantastic windows made to order and fitted to a very high standard. I have total confidence in the product and its fitting and have no reservation about recommending Bairds Windows to friends and family. "
 
 
 
 
Team:
David Tony Ian John
 
 
   Business Reply:
Thank you for your positive review, it was a pleasure to work for you and to be able to give you exactly what you wanted. We are delighted you love your windows. I know there was an issue with the sealant on one window which you had resolved when we came to check it. Thank you. Your Guarantee is printed on the back of your invoice.
 

Review 1 Aug 2019
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of doors/windows
 

"Very pleased. Professional team good quality materials. "
 
 
 
 
Team:
Tony Ian
 
 
   Business Reply:
Thank you for your positive review. Your high quality products will give value for money which will become apparent in years to come especially in your coastal location. Enjoy!
 

Review 22 Jul 2019
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit 3 windows and 1 composite door.
 

"First class service, better than we expected
Top class job. "
 
 
 
 
Team:
Tony Ian
 
 
   Business Reply:
Thank you for your positive review. It was a pleasure working for you. I hope you door looks stunning fitted as it did in the when I saw it here.
 

Review 29 Jun 2019
Recommended by customer in KA26
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows and patio door. To 2 properties.
 

"Very happy with results. "
 
 
 
 
Team:
Tony Iain
 
 
   Business Reply:
Thank you for taking the time to write a review it is appreciated. I am glad to hear you are happy with the results for both the Bothy and the Cottage. With a little care and maintenance your windows and doors will give you the value for money you expected, and I apologise for them not being totally tidy you shouldn't know we have been except for the new windows and doors of course!
 

Review 28 May 2019
Not Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 1/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows.
 

"Company maintains old-fashioned values - The customer is always wrong. Complaints re failure to deliver openly ignored until threat of court. Complaint re performance fobbed off with nonsense explanation. Card board inserted to stop UPVC window rattling "
 
 
 
 
 
   Business Reply:
Thank you for taking the time to submit a review, although a negative one. Being, members of the Dumfries and Galloway Trusted Trader we take all reviews seriously. We try to be as clear as we can be in all of our paperwork by issuing detailed quotations. I can only apologise that we missed your verbal instruction for Gold furniture, but the quotation issued and signed for did state Chrome. Legally we had no requirement to alter this however after a Directors meeting it was agreed and replacements ordered at a cost to ourselves as it is important to us that our customers are happy. We then received your letter and I realised that the draught issue on one of the six windows had not been addressed and I ordered the "missing bungs" myself which arrived the next day and everything was then fitted within 3 days. We appreciated your prompt payment and apologise it took 10 weeks to resolve overall but I hope you enjoy your new windows. With maintenance and care as detailed on the back of your invoice they will give you a problem free lifespan giving you the quality and value for money expected.
 

Review 29 Apr 2019
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Manufacture and install white UPVC
9 x casement windows and 1 single door; 1 rosewood single door and 1 double geazed unit.
 

"The chaps were very friendly and exceptionally kind to the elderly resident."
 
 
 
 
Team:
David Tony Ian John
 
 
   Business Reply:
Thank you so much for such a positive review. It is difficult for elderly people to have workman invading their home but we try to keep disruption to a minimum. I am so pleased the resident likes her new windows and they are making such a difference already.
 

Review 7 Mar 2019
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows
 

"Very good workmanship. Very professional in every way"
 
 
 
 
 
   Business Reply:
Thank you for submitting such a positive review as always it was a pleasure working for you again, although I know this window was particularly difficult. I hear Tony made a good job of the stairs you should have asked him to do the rest. Your comments amused Katie and were passed on to Tony.
 

Review 5 Mar 2019
Recommended by customer in KA26
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting new front door.
 

"I have dealt with Bairds numerous times and they have always been very helpful and provide options and have a genuine interest in customer needs.
The fitter on this project was very polite and helpful, catering to anything I asked. "
 
 
 
 
 
   Business Reply:
Thank you for such a positive review, as always it was a pleasure working for you. Thanks for the phone call your positive comments were passed onto the fitter. We would really appreciate a photo of your stunning new door now it is installed for our web page photo gallery if that would be ok.
 

Review 28 Feb 2019
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of 10 white casement windows
 

"Fabulous workmanship
Delighted with guys!"
 
 
 
 
Team:
David Tony Ian
 
 
   Business Reply:
Thank you for submitting such a positive review we really appreciate it. Your comments will be passed onto the fitters and we look forward to completing the next phase in due course.
 

Review 21 Feb 2019
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace double glazing units in whole house - total 10 windows.
 

"The work was completed in less time than anticipated, to a very high standard. I am delighted with my new windows. "
 
 
 
 
Team:
Tony Ian
 
 
   Business Reply:
Thank you for taking the time to submit such a positive review, your comments are really appreciated. It helps others when trying to choose a reputable company. It was a pleasure working for you and hope we can be of service to you again in the future.
 

Review 3 Jan 2019
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Manufacture and Install french doors.
 

"Very happy with standard of work, Very tidy and finished door is excellent."
 
 
 
 
 
   Business Reply:
Thank you for taking the time to submit such a positive review, it was a pleasure working for you again. I hope you get plenty of sun shining through those bevels.
 
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