M C T Electrical (East Anglia) Ltd

Where reputations count.

52 Broadland Drive, Thorpe End
Norwich
Norfolk
NR13 5BT

Electrical Contractors

www.mct-electrical.co.uk

Email This Business

Tel 01603 702 266
Mobile 07554 031 660

Listed under: Burglar Alarms and Security Systems, CCTV Installation & Service, Electric Vehicle Chargepoints, Electrical Contractor, Electrical Test & Inspection, Electricians, PAT Testing

100% recommended Rating 9.8/100
231 reviews since 2011

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 231 reviews since 2011

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.6/10
The price represents value for money

Recent Reviews

" We had a full electrics check and work carried out to make the house up to standard and safe after moving into a project house. Matt and his lads helped no end in explaining what was happening, what t...." more

" We needed the five year inspection certificate for insurance, and the fuse board needed replacement. They came promptly and worked a long day, checking everything. All left tidy and in order. Two day...." more

" The whole team were friendly, helpful and professional. The process was quick, easy and efficient from quote to booking and then getting the work done. We were phoned with any queries or updates and p...." more

" Friendly staff, arrived when they said and completed the work as requested." more

About Us
Information provided by the business
Legal Name: M C T Electrical (East Anglia) Ltd. Limited Company.

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Review 7 Jul 2022 Recommended by customer in NR16 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

We had a full electrics check and work carried out to make the house up to standard and safe after moving into a project house.

"We had a full electrics check and work carried out to make the house up to standard and safe after moving into a project house. Matt and his lads helped no end in explaining what was happening, what they found and showing us as well as explaining what is what.

When they found a dangerous situation they quickly got it safe for us and fixed the issues. The house electrics quickly went from old and in desperate need from what looked to be years of cowboy builders to now being all up to standard, safe and ready for all our needs as we had explained to Matt prior to the work commencing."

REPORT THIS REVIEW

Review 4 May 2022 Recommended by customer in NR12 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fault tracing, replace fuse board and carry out periodic inspection for whole house, including PV panels, car charger and heat pump

"We needed the five year inspection certificate for insurance, and the fuse board needed replacement. They came promptly and worked a long day, checking everything. All left tidy and in order.
Two days afterwards a minor fault developed. They came out at a couple of hours' notice on a bank holiday Sunday, and fixed it.
Very satisfied."

REPORT THIS REVIEW

Review 2 May 2022 Recommended by customer in NR7 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of under unit kitchen lights, two outside lights and 2 kitchen lights as well as changing a front room light back to a pendant fitting.

"The whole team were friendly, helpful and professional. The process was quick, easy and efficient from quote to booking and then getting the work done. We were phoned with any queries or updates and paperwork was clear and easy to understand. The work done was high quality and we are delighted with it."

Team:
Charles, Matt and Owen

REPORT THIS REVIEW

Review 8 Apr 2022 Recommended by customer in Nr14 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fit new electric consumer unit and car charger

"Friendly staff, arrived when they said and completed the work as requested."

Team:
Brad and Matthew

REPORT THIS REVIEW

Review 4 Mar 2022 Recommended by customer in NR6 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Install electric lighting and sockets to garage via portage wire.

"Matt and his team are reliable, competent, highly professional and friendly. Their focus on completing works safely, according to spec and in accordance with all regulations is admirable and very reassuring.

I have used their services on a number of occasions including a full rewire and an emergency situation following a burst water pipe.

I cant recommend them highly enough."

Team:
Matt and Owen

REPORT THIS REVIEW

Review 28 Feb 2022 Recommended by customer in NR4 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Extra sockets installed throughout, two new lights installed, two lights changed, extractor fan installed, and new fuse box.

"Matt came out to see what we required, and Bradley and Owen very quickly came to do the work. Extremely hard working, but also very funny, and an absolute delight to have in the house. I would happily recommend them to anyone, and would not hesitate to employ them for any future electrical work. They are also welcome to drop in for a cuppa if they're in the area. Excellent service."

Team:
Matt, Bradley, Owen

REPORT THIS REVIEW

Review 10 Feb 2022 Recommended by customer in NR12 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

MCT provided a safety check of the domestic electrical wiring for the entire home and installed light fixtures and power points.

"MCT was incredible from beginning to end. The initial visit from Matt was timely and thoroughly done. He listened to exactly what I wanted and provided input when I wasn't sure about certain aspects. He explained the whole process and left it to me to decide with no pressure.

Bradley was the engineer that provided the service and was absolutely incredible. He was on time, polite and respectful during all the work he did. Bradley was efficient and professional and really demonstrated his skill and ability by explaining all that he did.

MCT as a whole was fantastic and I would definitely call them first for any work and would strongly recommend them to anyone."

Team:
Matt and Bradley

REPORT THIS REVIEW

Review 26 Jan 2022 Recommended by customer in NR13 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacement of house alarm system with wireless system Light switch moved

"We cannot rate Matt and his team highly enough and would recommend MCT to anyone for electrical services.

From the initial meeting to advise on options Matt was very professional and provided a prompt estimate and as soon as we accepted the quote he agreed a suitable date to undertake the work

Bradley worked hard to ensure the work was done neatly and with minimal disruption. The quality of the work was to a high stand and customer service was excellent

Matt also ensured he explained the operation of the new system and helped us set up a phone App to operate the alarm system if needed

In moving a 3 gang light switch Bradley discussed options and proposed a solution which worked well with minimum disruption.

Very clean and tidy work."

Team:
Matt and Bradley

REPORT THIS REVIEW

Review 26 Jan 2022 Recommended by customer in PE32 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New consumer unit ,moving plug points, additional points put in

"Although cheaper quotes were given and as moving to a new location we did not have any idea as to we should use, they were very professional and put our mind at rest and completely fulfilling what we needed"

Team:
Brad

REPORT THIS REVIEW

Review 12 Nov 2021 Recommended by customer in NR12 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Matt and his team provided all associated electrical work for my kitchen refit. This included new sockets throughout. The installation of a new ring for wall lights and the installation of the wall lights.

"Matt and his team provided all associated electrical work for my kitchen refit.
The service they provided was very professional and to an extremely high standard.
Owen, who executed the work on site, was polite, smart and very experienced. I am extremely please with the work he did and cannot recommend this Company highly enough.
If you want a professional job, get this team in."

Team:
Owen

REPORT THIS REVIEW

Review 24 Oct 2021 Recommended by customer in NR3 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced our old electric heaters with oil filled radiators and completed a dpm18c (electrical condition report) for our property.

"Matt and Owen did a fantastic job of replacing our old electric heaters with lovely new oil filled radiators and completing a dpm18c (electrical condition report) for our property. They were professional and personable. Would highly recommend."

Team:
Matt and Owen

REPORT THIS REVIEW

Review 11 Aug 2021 Recommended by customer in NR6 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Update existing consumer unit to comply with the current IEE wiring regulations. Install new sub main feed to out buildings

"Quick response to my initial enquiry, with timely quote.
MCT Updated existing consumer unit to comply with the current IEE wiring regulations, Carried out full electrical testing of the property, certificates Issued.
Installed new sub main feed to garden shed, Install supply to summer house, Install new sub consumer unit for the summer house, install sockets and light to summer house, Issue certificates
Building control notified for all works. electricians arrived at start of day worked extremely well, clean, tidy and both friendly and polite.
Excellent work. I definitely recommend MCT"

Team:
Bradley, Owen & Matt

REPORT THIS REVIEW

Review 26 Jun 2021 Recommended by customer in NR13 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of electric points Installation of exterior lights Annual PAT testing for my business

"We have used Matt on numerous occasions over the past 10 years for a variety of electrical requirements from installing cctv to our annual PAT testing with everything in between. Always efficient, fairly priced, knowledgeable and a genuine nice guy to deal with. Always happy to recommend to family and friends"

Team:
Matt

REPORT THIS REVIEW

Review 22 Jan 2021 Recommended by customer in NR28 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Complete re-wire of a bungalow inc dealing with armature eclectics from the previous occupier

"We had to leave the property during the work as was fully explained. Due to circumstances totally beyond the control of the business, work needed to be extended and weekend work was done by Matt inc a drive in the snow which enabled a smooth transfer to the decorator we had arranged.

A great business we have used before and would certainly use again."

Team:
Matt, sorry cannot recall the name of the two others

REPORT THIS REVIEW

Review 20 Nov 2020 Recommended by customer in NR6 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Service burglar alarm, including replace batteries and replace CO2 alarm

"I have used Matt before and his service has always been excellent."

Team:
Matt Taylor

REPORT THIS REVIEW

Review 4 Sep 2020 Recommended by customer in nr66 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

wired a shower and sockets

"Matt is always professional and his work is very good"

REPORT THIS REVIEW

Review 31 Aug 2020 Recommended by customer in NR7 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

I had asked for new LED Dow lights to be installed to my lounge, kitchen and hallway. I also needed to replace extractor fan system in my bathroom

"Reliable - Arrived on time
Tidy- cleared up after themselves
Professional - were very respectful, knowledgeable and gave reliable advice
Consultative - helped my choose the right spots for my lights
Thorough- helped me understand how to get the best out of my products
Explained what was and wasn�t included

I really wanted to support a local business after everything they�ve been through and MCT gave me a far better service than I expected. Now planning their next visit!"

Team:
Matthew Taylor

REPORT THIS REVIEW

Review 28 May 2020 Recommended by customer in NR30 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

All my house electrics new kitchen lights service the electric box and replacing checking everything after a fire and few other jobs involved

"Found the whole process excellent and was very happy with my works carried out would highly recommend them and definitely use again"

Team:
Matt Taylor

REPORT THIS REVIEW

Review 22 Apr 2020 Recommended by customer in NR8 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Motion sensor replaced

"Excellent service. Initial response to query answered quickly and work booked in. Electrician arrived on time and completed the job in a timely manner. Will have no hesitation in using the company again or in recommending."

Team:
Matthew Taylor

REPORT THIS REVIEW

Review 6 Nov 2019 Recommended by customer in NR2 business M C T Electrical (East Anglia) Ltd https://www.referenceline.com/electrical_contractors-in-norwich-mctelectricaleastanglialtd-35181

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Re-routing of cable to exterior light fitting and replacement of interior pull switch.

"I have used MCT Electrical several times and would recommend the company - fast, efficient, clean and good value for money. On this visit Matt was also happy to tackle a small extra job without having to come back another time."

Team:
Matt and Bradley

REPORT THIS REVIEW

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