Satisfaction Ratings |
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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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10/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Guarantee
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Yes
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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Having bought a 2 bed flat in Dundee we needed advice and work done to get it to an appropriate and safe standard for our daughter and her friend.
I rang ION and spoke to Dave, who, at length, explained what we needed to do and how he would go about it. He was amazing.
As we live a long way away, and our daughter was clueless, Dave handled the whole thing professionally and kept in touch throughout the process.
We had a heat sensor fitted in the kitchen and a fire detector in the lounge, along with the obligatory EICR and PAT tests.
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Team: Dave
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