Satisfaction Ratings |
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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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10/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Guarantee
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Yes
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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The were 2 installation teams, consisting of skilled Solar Panel installers and electricians. Both teams carried out their respective physical installations of the solar panels and Inverter/Battery system.
Solar panels were securely mounted on the roof and then the cabling and Panels proceeded that work. Wiring was installed to connect the panels to the inverter and electrical systems.
Meanwhile the inverter, battery and all other sundries were carefully being installed into their pre-agreed locations.
The system underwent comprehensive testing to ensure all components were functioning correctly.
Any issues were addressed and resolved during that phase.
The final step was the guys walking me through the app to ensure that I understood how the system could be monitored and adjusted through it.
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Team: Phil, Nick, Matt & Matthew
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