Brown and Payne Ltd

Where reputations count.

142 Pedham Road, Hemblington
Norwich
Norfolk
NR13 4QD

Electrician

www.brownandpayne.co.uk

Email This Business

Tel 01603 626 089

Listed under: Alarm & Security Systems, Electrical Test & Inspection, Electricians, PAT Testing, Security Lighting

100% recommended Rating 9.3/100
7 reviews since 2012

Satisfaction Ratings

Overall Rating	9.3 /10
Based on 7 reviews since 2012

Quality	9.3/10
The quality of the work was as expected and agreed

Tidy	9.1/10
There was little disruption and the site was left clear and tidy

Service	9.6/10
The team was friendly, helpful, considerate and professional

Value	9.3/10
The price represents value for money

Recent Reviews

" Quick and efficient service, polite engineer. Would use again." more

" Very good start- sorting and standard of work." more

" Work carried out included electrical modification remodical testing & PAT testing." more

" The engineer was friendly and took the time to answer the questions I had. Job was completed quickly and left in a tidy state, very pleased with the service I received." more

About Us
Information provided by the business
Legal Name: Brown and Payne Ltd. Limited Company.

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Review 4 Nov 2013 Recommended by customer in NR2 business Brown and Payne Ltd https://www.referenceline.com/electrician-in-norwich-brownandpayneltd-37835

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

REPORT THIS REVIEW

Review 11 Oct 2013 Recommended by customer in NR15 business Brown and Payne Ltd https://www.referenceline.com/electrician-in-norwich-brownandpayneltd-37835

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"Quick and efficient service, polite engineer. Would use again."

REPORT THIS REVIEW

Review 10 Aug 2012 Recommended by customer in CM6 business Brown and Payne Ltd https://www.referenceline.com/electrician-in-norwich-brownandpayneltd-37835

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replace dangerous wiring, repair kitchen and wiring new appliances.

"Very good start- sorting and standard of work."

REPORT THIS REVIEW

Review 11 Jun 2012 Recommended by customer in NR7 business Brown and Payne Ltd https://www.referenceline.com/electrician-in-norwich-brownandpayneltd-37835

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"Work carried out included electrical modification remodical testing & PAT testing."

REPORT THIS REVIEW

Review 28 May 2012 Recommended by customer in NR2 business Brown and Payne Ltd https://www.referenceline.com/electrician-in-norwich-brownandpayneltd-37835

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Supply and install new showers.

"The engineer was friendly and took the time to answer the questions I had. Job was completed quickly and left in a tidy state, very pleased with the service I received."

REPORT THIS REVIEW

Review 11 May 2012 Recommended by customer in NR13 business Brown and Payne Ltd https://www.referenceline.com/electrician-in-norwich-brownandpayneltd-37835

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Reliable and good time keeping, work carried out efficiently will recommend any time."

REPORT THIS REVIEW

Review 4 May 2012 Recommended by customer in NR13 business Brown and Payne Ltd https://www.referenceline.com/electrician-in-norwich-brownandpayneltd-37835

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repair storage heater, installed new fuse board.

"I am very happy with the work. Very quick work and very please as they left the place clean when they finished. Would use them again and recommend them to my friends."

REPORT THIS REVIEW

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