New Electric Solutions Ltd

Where reputations count.

14 Back Street, Horsham St Faiths
Norwich
Norfolk
NR10 3JP

Electrician

www.newelectricsolutions.co.uk

Email This Business

Tel 01603 527 294
Mobile 07799 686 410

Listed under: Electrical Contractor, Electrical Test & Inspection, Electricians

100% recommended Rating 9.9/100
101 reviews since 2013

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 101 reviews since 2013

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Really pleased with all aspects of the job from start to finish. Rob was very quick to respond, arrange a visit and quote and gave good advice clearly explained to someone who knows very little about ...." more

" Rob has been our electrician for many years now. He's always done a great job and gone the extra mile to make sure the job is done just right. Professional, great customer service and reliable. ...." more

" Rob's always responded quickly, worked quickly and cleanly on site and been flexible if we needed something else done when he was here. I wish we'd known about him a few years ago when we first move...." more

" New Electric Solutions did an excellent job replacing all the old electrical fittings in our garage. Rob quickly supplied a quotation for the work and his team arrived on time and worked consistently...." more

About Us
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Legal Name: New Electric Solutions Ltd.

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Review 12 Nov 2022 Recommended by customer in NR1 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removed old fuse board and installed new main consumer unit. Installed a sub-main unit in an out-building, first removing a lot of amateur wiring, sockets, lights and cabling connecting to the house. Installed multiple new lights in kitchen, bathroom and patio and or replaced old ones. Replaced old heater.

"Really pleased with all aspects of the job from start to finish. Rob was very quick to respond, arrange a visit and quote and gave good advice clearly explained to someone who knows very little about these things. Also coming back to help with some follow-up queries.

The quote was very competitive and the team kept to the dates and times agreed which was very helpful. Several different areas of a small house and garden being worked on at the same time so took some preparation but they were very considerate at keeping any disruption to a minimum, as well as quiet and clean.

Very happy and would certainly ask back for any other jobs needed or recommend to others.

Thanks guys."

Team:
Rob, Jack and Ryan

REPORT THIS REVIEW

Review 22 Mar 2022 Recommended by customer in NR8 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Install garden lights

"Rob has been our electrician for many years now. He's always done a great job and gone the extra mile to make sure the job is done just right.
Professional, great customer service and reliable.
Highly recommended."

Team:
Rob Newsome

REPORT THIS REVIEW

Review 21 Mar 2022 Recommended by customer in NR18 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Rob has recently done several,relatively small, jobs for us, including replacing a lighting pendant, installing a replacement built in oven and attending to some problematic work previously done by others to make our fire alarms work safely and properly.

"Rob's always responded quickly, worked quickly and cleanly on site and been flexible if we needed something else done when he was here. I wish we'd known about him a few years ago when we first moved into our current house because I'm confident we'd have had a better job than we had done then.
He's always kept appointments and his charges have always been very reasonable. I'll be happy to use him again as and when we need someone we can rely on for a good service."

Team:
Rob Newsome

REPORT THIS REVIEW

Review 19 Mar 2022 Recommended by customer in NR13 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Re wiring of garage and installation of outside light.

"New Electric Solutions did an excellent job replacing all the old electrical fittings in our garage.
Rob quickly supplied a quotation for the work and his team arrived on time and worked consistently until the job was finished.All was left neat and tidy.I would not hesitate in recommending New Electrical Solutions in the future."

Team:
Jack and Ryan worked well together and were very polite and respectful. A real credit to New Electric Solutions.

REPORT THIS REVIEW

Review 15 Mar 2022 Recommended by customer in NR7 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

We contacted New Electric Solutions to put in some extra electric sockets both in the kitchen and the study and also to look at a telephone socket which has not been working.

"We received a very quick response from Rob who came to look to see what needed to be done. The quotation came quickly and the work was done very well on the arranged date. Everything was clearly explained. We are very pleased with the result. Thank you!"

Team:
Rob and Jack

REPORT THIS REVIEW

Review 14 Mar 2022 Recommended by customer in nr78 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

new tv cable and sockets fitted, connection in loft single to double in most rooms, isolation on/off switch in work and computer room, 3 double sockets replacing extension leads further double socket to complete this area one more required in kitchen two in lounge plus one double in hall adding another on the landing

"great job! all work to a very high standard will certainly recommend this company, I do not think this work could be done any better. Rob Newsone knows his job and it shows in his work."

Team:
Rob Newsone

REPORT THIS REVIEW

Review 11 Mar 2022 Recommended by customer in NR6 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Complete update of Fuse Box.

"Rob came to assess the work I wanted done, and from the first meeting I felt confident in his expertise, he explained everything, and I was happy to go ahead with the quote which I thought was very reasonable. The work was carried out a week or so later with very little disruption, and I am so pleased with the end result, feeling safer, knowing that the electrics in the house have been thoroughly tested.
I then asked for an outside light to be replaced, which was completed a few days later by Jack, who also worked efficiently.

I am pleased to be able to recommend this company."

Team:
Rob and Jack

REPORT THIS REVIEW

Review 8 Mar 2022 Recommended by customer in NR7 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

replace two faulty ceiling lights

"As on previous occasions, the work was done efficiently and conversations were in a friendly manner. New Electric Solutions Ltd are my go to firm for electrical work."

Team:
Rob

REPORT THIS REVIEW

Review 8 Mar 2022 Recommended by customer in NR13 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

IEC Landlord''s Certificate and remedial work necessary

"Gets back to you promptly when you leave a message. That's very important"

Team:
Rob and Jack I think

REPORT THIS REVIEW

Review 29 Jan 2022 Recommended by customer in Nr13 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Rob and his team done general electrical work and also replaced all light switches and upgraded single sockets to doubles

"This team of electricians are a good team and know their trade very well. They arrive when they say, put in a full day and clean up after themselves each day. If you want a great electrician with a great team then look no further. I have every confidence in recommending Rob and his team to anyone who needs an electrician"

Team:
Rob and his team

REPORT THIS REVIEW

Review 6 Jun 2020 Recommended by customer in NR13 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Complete lighting rewire and home electrics test

"Rob and Jack were professional and tidy from the offset. Rob was direct and straight talking about the work that needed to be completed to achieve what I wanted, taking the time to explain to me why. Their timeframe was realistic and they completed on schedule. Having inherited unsafe electrics when we bought the house, my partner and I now have peace of mind with electrics that now work properly."

Team:
Rob and Jack

REPORT THIS REVIEW

Review 17 Sep 2019 Recommended by customer in NR13 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To install electric power to a newly built garage. To fix several smaller electrical tasks in house.

"Clean, tidy and personable including Rob's apprentice. Any issues were discussed as they went along. Prompt to arrive and left site clean and tidy before leaving. Good coffee and a bit of homemade cake was well received!
We need to chase up a guarantee!"

REPORT THIS REVIEW

Review 5 Feb 2019 Recommended by customer in NR12 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Moving electrical supply across a ceiling and fitting a heavier wrought iron light

"Rob and assistant Jack were lovely, very helpful and we know straight away the job would be done properly and completely. Eve appreciated a very speedy response to our enquiry through Norfolk trusted traders where we saw the details initially. Appreciated offer to do the job on the first visit. Thanks so much guys, Martin and Paul. "

REPORT THIS REVIEW

Review 25 Jan 2019 Recommended by customer in NR7 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of conservatory light/fan.

"Rob was on time, Very polite and cheerful and changed our conservatory light/fan with ease. Would definitely recommend him."

REPORT THIS REVIEW

Review 24 Jan 2019 Recommended by customer in NR6 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New fuse box

"Very good"

REPORT THIS REVIEW

Review 24 Jul 2018 Recommended by customer in NR6 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Provided extra power sockets and new fuse box.

"Rob is a true professional he does everything by the book and is reliable, trustworthy and excellent at what he does nothing is too much trouble and problems are over come in a calm manner.
Jack his apprentice is hard working and good at what he does and Rob oversee all hus work.
They work well together they both care about the customer and they clean up as they go along.
Thanks to you both and keep up the excellent work.
"

Team:
Rob and Jack

REPORT THIS REVIEW

Review 26 Apr 2017 Recommended by customer in NR13 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Re-wire kitchen.
Fit spot lights
Add sockets.

"Rob is great at what he does this isn't the first time we have. Used him he's reliable, reasonable, and gets the job done."

REPORT THIS REVIEW

Review 19 Apr 2017 Recommended by customer in NR13 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

2 x outside lights replacement PIR.

"Neat and tidy job carried out as requested completed on same day."

REPORT THIS REVIEW

Review 20 Mar 2017 Recommended by customer in NR13 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing kitchen spot lights with flush fitting LED lights. 10 in total, design & fitting.

"Rob Newsome of new electric solutions arrived at our agreed time and all the work was completed efficiently and to a high standard. I have contracted NES to carry out electrical work on numerous occasions at my home and I have always received excellent service and attention. Highly recommended."

REPORT THIS REVIEW

Review 9 Mar 2017 Recommended by customer in NR7 business New Electric Solutions Ltd https://www.referenceline.com/electrician-in-norwich-newelectricsolutionsltd-47973

Satisfaction Ratings


Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New fuse board, wiring to testing within house. Seaking up holders in shed, lighting, socket and outside light.

"No problems. Mr Nelosome and his trainee thoughtful and considerate."

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