Match Property - Lettings

Bridge Chambers Business Centre
Barnstaple
Devon
EX31 1HB

Estate Agents

Listed under:  Lettings Agents
100% recommended   Rating Match Property - Lettings 10/100
6 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 6 reviews since 2017
 
 
 
Professional 10/10 Professional Rating 10.0
The firm acted professionally at all times
 
Knowledgeable 10/10 Knowledgeable Rating 10.0
The firm showed a good knowledge of local market conditions
 
Friendly 10/10 Friendly Rating 10.0
The staff are friendly and give clear and helpful information
 
Helpful 10/10 Helpful Rating 10.0
The firm helped in the negotiations between landlord and tenant
 
 
 
Recent Reviews 
 
" They have been superb in handling the property for me, nothing is too much trouble and I would highly recommend them. Excellent local property knowledge and a thorough appreciation of customer requ...."   more
 
" Nic Chbat is a very professional person. I am very satisfied with his service and all attention given to us. Thank you very much for all the assistance & prompt reply."   more
 
" I have been with Match Property since they started and I highly recommend them.They are efficient, friendly and take all the strain out of the rental process."   more
 
" Very helpful service"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Landlords: Ombudsman: 75%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 83%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 83%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 80%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 75%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 100%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 83%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Ombudsman: 50%
TENANTS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Tenants: Marketing: 50%
TENANTS. Did the agent tell you whether the property would stay on the market until your tenancy agreement came into force ?
 
Tenants: Deposits: 100%
TENANTS. Did the agent confirm that any money you pay to them will be held in a separate client bank account?
 
Tenants: Deposit Scheme: 100%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
 
Tenants: Agreement: 100%
TENANTS. Did the agent give you the opportunity to review the tenancy agreement before signing?
 
Tenants: Inventory: 100%
TENANTS. Did the agent provide a schedule of the condition of the property and, if furnished, an inventory of the contents?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

efficient 2
Excellent 2
friendly 2
highly 2
match 2
myself 2
property 3
recommend 2
service 2
(but 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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1

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Review 3 Aug 2018
Recommended by customer in EX34
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
4 bed end of terrace three storey

"They have been superb in handling the property for me, nothing is too much trouble and I would highly recommend them.

Excellent local property knowledge and a thorough appreciation of customer requiremets"
 
 
Team:
Nic Chbat
 
 
 

Review 16 Aug 2017
Recommended by customer in EX36
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
South Molton

"Nic Chbat is a very professional person.

I am very satisfied with his service and all attention given to us.

Thank you very much for all the assistance & prompt reply."
 
 
Team:
Nic Chbat and Penny Chbat
 
 
 

Review 10 Jan 2017
Recommended by customer in Ex31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
One bedroom self contained maisonette

"I have been with Match Property since they started and I highly recommend them.They are efficient, friendly and take all the strain out of the rental process."
 
 
 
 

Review 9 Jan 2017
Recommended by customer in Ex32
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Barnstaple , whiddon valley 2 bed house

"Very helpful service"
 
 
Team:
Nick
 
 
 

Review 6 Jan 2017
Recommended by customer in NA
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
large 3 story red brick edwardian semi dethached house 6 beds currently house share

"As per above , 1st i never use offensive Language in any conversation or discription .

i d rather be able to confer with this agent by telephone conversation rather than Email continuously , (but thats just myself , i m old fashioned , using d dog an bone !!) now no-one wants to talk any -more??
we / they just press buttons to each other ??

But!! I tolerate match property prefered method of comunicating , as i v allways found this particular agent ,lettings plus advise on sales in one word ,,,,, PROFFICIENT,,,,.

Theres no other discriptive way or other to discribe match property s conduct , proffesional efficient , & friendly , plus on the lettings side conduct themselves to the letter of the law , so we are on the same web page .

Finally I WISHED THEY D USE THE PHONE MORE OFTEN ???? TO MYSELF ??





"
 
 
Team:
NIC SCHABAT, MRS PENNY SCABAT
 
 
 

Review 6 Jan 2017
Recommended by customer in Devo
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
semi detached

"excellent and continues during our renting requirements"
 
 
Team:
Nick
 
 
 
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