Reed Evans & Co - Lettings

Victoria Chambers, 7 Dunraven Place
Bridgend
Mid Glamorgan
CF31 1JF

Estate Agents

Listed under:  Lettings Agents
100% recommended   Rating Reed Evans & Co - Lettings 9.7/100
9 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 9 reviews since 2013
 
 
 
Professional 9.4/10 Professional Rating 9.4
The firm acted professionally at all times
 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions
 
Friendly 9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information
 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between landlord and tenant
 
 
 
Recent Reviews 
 
" I purchased the property through this firm and was pleased with their helpful and friendly service and knowledge of the local area."   more
 
" Good"   more
 
" Extremely pleased with the service provided. The matter was dealt with professionally and seamlessly. The agent helped us immensely at a time of extreme stress due to our old house having been sold an...."   more
 
" The agent has been most helpful and has assisted me throughout my move. I would recommend them should anyone be looking for a private rented accommodation."   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Landlords: Ombudsman: 67%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 83%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 100%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 25%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 100%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 71%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 100%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Ombudsman: 75%
TENANTS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Tenants: Marketing: 75%
TENANTS. Did the agent tell you whether the property would stay on the market until your tenancy agreement came into force ?
 
Tenants: Deposits: 100%
TENANTS. Did the agent confirm that any money you pay to them will be held in a separate client bank account?
 
Tenants: Deposit Scheme: 33%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
 
Tenants: Agreement: 75%
TENANTS. Did the agent give you the opportunity to review the tenancy agreement before signing?
 
Tenants: Inventory: 50%
TENANTS. Did the agent provide a schedule of the condition of the property and, if furnished, an inventory of the contents?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Evans 2
Extremely 2
friendly 2
helpful 4
letting 2
pleased 2
professional 2
property 5
Reed 2
service 4
tenants 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 29 Nov 2013
Recommended by customer in CF35
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 bedroom semi detached in residential area.

"I purchased the property through this firm and was pleased with their helpful and friendly service and knowledge of the local area."
 
 
Team:
Roger Evans
 
 
 

Review 25 Nov 2013
Recommended by customer in CF31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Dormer bungalow
 

"Good"
 
 
 
 
 
 

Review 22 Nov 2013
Recommended by customer in CF31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Semi-detached 1950’s 3 bed house. Well established residential area. Well maintained and reasonably up to date.
 

"Extremely pleased with the service provided. The matter was dealt with professionally and seamlessly. The agent helped us immensely at a time of extreme stress due to our old house having been sold and having to locate property within a tight time frame. Extremely efficient."
 
 
 
 
 
 

Review 22 Nov 2013
Recommended by customer in CF31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
It is a two bedroom terraced house located in Brackla which is a short walk to all amenities.
 

"The agent has been most helpful and has assisted me throughout my move. I would recommend them should anyone be looking for a private rented accommodation."
 
 
 
 
 
 

Review 21 Nov 2013
Recommended by customer in CF31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Terraced 2 bedroom house.
 

"Very helpful and friendly. Easy to approach if had any problems. I didn’t understand anything explained. Very happy with the service!"
 
 
 
 
 
 

Review 19 Nov 2013
Recommended by customer in CF31
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Two bedroom – end of terrace house in town centre. House has been totally renovated.
 

"Excellent service provided at all times."
 
 
 
 
 
 

Review 15 Nov 2013
Recommended by customer in CF31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Three bed semi with garage and conservatory. Garden front and back. Brackla Estate Bridgend.

"We have used Reed & Evans as agents for this property for four years,over that time they have successfully found five tenants.We have allways found them professional and very helpful."
 
 
Team:
Roger Evans and Alun Reed
 
 
 

Review 14 Nov 2013
Recommended by customer in cf31
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bed mid link house in brackla, bridgend

"we have been using the firm for a number of years and they are always professional and at hand to answer any queries. they keep us up to date with how the letting is going both during the finding a tenant stage and once the property has been let"
 
 
Team:
sharon and roger
 
 
 

Review 13 Nov 2013
Recommended by customer in Cf31
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
1940s 3 bedroom bay windowed semi detached house

"I have been with Reed Evans &Co for approximatey 5 years. Throughout this period I have been extremely satisfied with what they have done for me in regards to letting my property and dealing with my tenants. I will continue to use Reed Evans in the future."
 
 
 
 
Back to top

1