Abode Anderson-Dixon Estate Agents - Lettings

5-6 Market Place
Burton-on-trent
Staffordshire
DE14 1HA

Estate Agents

Listed under:  Lettings Agents
100% recommended   Rating Abode Anderson-Dixon Estate Agents - Lettings 10/100
4 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 4 reviews since 2014
 
 
 
Professional 10/10 Professional Rating 10.0
The firm acted professionally at all times
 
Knowledgeable 10/10 Knowledgeable Rating 10.0
The firm showed a good knowledge of local market conditions
 
Friendly 10/10 Friendly Rating 10.0
The staff are friendly and give clear and helpful information
 
Helpful 10/10 Helpful Rating 10.0
The firm helped in the negotiations between landlord and tenant
 
 
 
Recent Reviews 
 
" We have been working with Abode for several years and have always found them to be very friendly, knowledgeable, Helpful and business like. Nothing is too much trouble and they always go above and be...."   more
 
" Our first experience with Abode has been a very positive and good one, we will defiantly use them again and have been totally satisfied with the staff and service provided."   more
 
" I was extremely pleased with all of the hard work, Dominique did for me as a client. Dominique made everything run very smoothly. She answered any questions with efficiency and patience! ( I had lots...."   more
 
" I have used a handful of estate agents to market my properties but I now keep going back to Abode because of their honestly both with myself and potential tenants. This way there is no messing about. ...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Landlords: Ombudsman: 75%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 100%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 100%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 100%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 100%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 75%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 100%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Abode 3
friendly 2
recommend 2
answered 1
business 1
client 1
Coxon 1
defiantly 1
Dominique 1
efficiency 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 27 Mar 2014
Recommended by customer in DE15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
5 properties across Burton on trent

"We have been working with Abode for several years and have always found them to be very friendly, knowledgeable, Helpful and business like.
Nothing is too much trouble and they always go above and beyond what is expected of them.
We cannot recommend them enough."
 
 
 
 

Review 27 Mar 2014
Recommended by customer in De14
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Semi detached, fully modernised 3 bedroom property, close to hospital, Burton on Trent

"Our first experience with Abode has been a very positive and good one, we will defiantly use them again and have been totally satisfied with the staff and service provided."
 
 
Team:
Dominique and George
 
 
 

Review 27 Mar 2014
Recommended by customer in DE13
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bed town house in Swadlincote

"I was extremely pleased with all of the hard work, Dominique did for me as a client.
Dominique made everything run very smoothly. She answered any questions with efficiency and patience! ( I had lots of questions ! ) and worked in a friendly, but even more importantly, professional manner at all times.
I will not hesitate to recommend, Dominique and the company to family and friends.

Thanks again, Dominique.

Kind regards Judith Coxon."
 
 
Team:
Dominique
 
 
 

Review 27 Mar 2014
Recommended by customer in DE14
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Terrace house in Horninglow, Burton on Trent

"I have used a handful of estate agents to market my properties but I now keep going back to Abode because of their honestly both with myself and potential tenants. This way there is no messing about. Highly recommended."
 
 
Team:
The lovely Dominique
 
 
 
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