Imagine Estate & Letting Agents - Sales

66-70 High Street
Bushey
Hertfordshire
WD23 3HE

Estate Agents

Listed under:  Estate Agents
96% recommended   Rating Imagine Estate & Letting Agents - Sales 9.1/100
26 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.1 /10 Overall Rating 9.1/10
Based on 26 reviews since 2007
 
 
 
Professional 8.8/10 Professional Rating 8.8
The firm acted professionally at all times
 
Knowledgeable 9.3/10 Knowledgeable Rating 9.3
The firm showed a good knowledge of local market conditions
 
Friendly 9.1/10 Friendly Rating 9.1
The staff are friendly and give clear and helpful information
 
Helpful 9.1/10 Helpful Rating 9.1
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" This was for Letting a house,very pleased with all communications,was always kept up to date of all viewings.Very happy and will continue to use there services."   more
 
" Jason Baker was a pleasure to deal with. He was very reliable, pleasant, helpful and accommodating. I would use imagine if I ever wanted to sell."   more
 
" Very good"   more
 
" Sometimes had to chase agent several times. I feel that once an offer was accepted, they went off the radar, unless they saw a problem that would jeopardise their commission. They did not return phone...."   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 93%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 80%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 67%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 67%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 78%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 91%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

buyer 2
commission 2
course 2
estate 5
Excellent 2
Fantastic 4
follow 2
good 3
helpful 8
imagine 6
informed 2
Jason 2
looking 2
offer 3
people 2
phone 2
pleased 2
problems 2
professional 4
property 3
really 2
recommended 2
sale 7
say 2
service 4
services 2
team 2
Viewings 2
wanted 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 2 1

Budget:  


Review 17 Jun 2012
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bed terrace Bushey

"This was for Letting a house,very pleased with all communications,was always kept up to date of all viewings.Very happy and will continue to use there services."
 
 
Team:
Marcia
 
 
 

Review 16 Apr 2012
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Show All
 
 
Customer Review
 
Mid terrace, Surrey.
 

"Jason Baker was a pleasure to deal with. He was very reliable, pleasant, helpful and accommodating. I would use imagine if I ever wanted to sell."
 
 
 
 
 
 

Review 7 Feb 2012
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very good"
 
 
 
 
 
 

Review 26 Jan 2012
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
I sold my flat and bought house through them. That sold for 201,000 house brought for 320,000.
 

"Sometimes had to chase agent several times. I feel that once an offer was accepted, they went off the radar, unless they saw a problem that would jeopardise their commission. They did not return phone calls. I can’t say they’re terrible because I know some agents are a lot worse. John Whiteman & Co are deceitful for example. But I see why people have a negative view of estate agency as a profession. I’d like to see some legal requirement for them to be qualified."
 
 
 
 
 
 

Review 23 Jan 2012
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed terrace Bushey Heath.
 

"Excellent & very professional."
 
 
 
 
 
 

Review 10 Jan 2012
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi Bushey, Herts. New kitchen, 1 bathroom, good decor, garage.
 

"Very helpful"
 
 
 
 
 
 

Review 5 Jan 2012
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house 3 bedrooms, 1 bathroom, large garden.
 

"I would highly recommend Jason Batter from the Bushey office who used his brilliant selling techniques to get me an extra £32000 over the asking price."
 
 
 
 
 
 

Review 4 Jan 2012
Recommended by customer in WD19
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Chalet bungalow with pond sized garden and garage. 2 bedroom, 2 reception room & kitchen.
 

"Generally helpful and kept me informed throughout the sale."
 
 
 
 
 
 

Review 3 Jan 2012
Recommended by customer in WD19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed end of terrace, built c. 1994, Oxhey village.
 

"Imagine are the best estate agents we have ever had dealings with. A big thank you, especially to Jamie Downe."
 
 
 
 
 
 

Review 3 Jan 2012
Recommended by customer in WD17
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid terrace in a Cul-de-Sac leading to a park 2/3 bedroom (small 3rd off of 2nd bedroom), kitchen & bathroom in ground floor extension built late 1800’s.
 

"Very good service, always made me feel welcome & important to their business. Nothing seemed too much trouble and got me loads of viewing during my purchasing period. Always on time for viewings."
 
 
 
 
 
 

Review 3 Jan 2012
Recommended by customer in WD24
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bed ground floor flat with garden, off street parking, gas c/heating.
 

"The follow up service was fantastic and I was kept informed of the sale through out."
 
 
 
 
 
 

Review 5 Oct 2011
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow Hertfordshire near shops & bus routes.
 

"Agent had a buyer on his books looking for such a property. Viewings a sale proceeded immediately."
 
 
 
 
 
 

Review 25 Feb 2011
Not Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 0/10
The firm acted professionally at all times
Knowledgeable 2/10
The firm showed a good knowledge of local market conditions
Friendly 0/10
The staff are friendly and give clear and helpful information
Helpful 0/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"I felt we weren't kept update enough about the ongoing issues with the vendors property & was told it doesn't effect us. Of course it did, we might not of got the house we wanted. Over the cause of 7 months we received no more that phone call, most of which weren't returned when I asked. Towards the end as it became increasingly stressful I called to ask what was happening & to say I was frustrated to then be told "you must understand I am just as frustrated my commission is in this sale.” Does a first time buyer or anyone in fact really need/want to hear that?! "
 
 
 
 
 
 

Review 15 Feb 2011
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"The Imagine Estate Agents were very kind, helpful and professional. In the future, I will surely use their services again."
 
 
 
 
 
 

Review 6 Feb 2011
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End terrace
 
 
 
 
 

Review 4 Feb 2011
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bedroom house in quiet road.
 
 
 
 
 

Review 24 Nov 2010
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bed, 3 bathroom bungalow with loft conversion.
 

"A good hard working sales team who were very pro-active and helpful."
 
 
 
 
 
 

Review 17 Nov 2010
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 13 Nov 2010
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 1 Jul 2010
Recommended by customer in WD23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 
Back to top

» 2 1