Coast & Marina Properties - Sales

Marina House, Deganwy Quay, Deganwy
Conwy
Gwynedd
LL31 9DQ

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Coast & Marina Properties - Sales 9.8/100
24 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 24 reviews since 2011
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times
 
Knowledgeable 9.9/10 Knowledgeable Rating 9.9
The firm showed a good knowledge of local market conditions
 
Friendly 9.9/10 Friendly Rating 9.9
The staff are friendly and give clear and helpful information
 
Helpful 9.7/10 Helpful Rating 9.7
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" The agent was extremely competent, friendly, supportive and hardworking. She was extremely professional throughout."   more
 
" Excellent service, very helpful. Always available."   more
 
" Excellent"   more
 
" Excellent service. A very professional yes personal service."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 92%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 71%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 92%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 92%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 90%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 90%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 92%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

available 3
buyers 2
class 2
competent 2
contact 2
difficult 3
estate 3
Excellent 8
friendly 5
good 5
help 3
helpful 7
making 2
market 3
offer 2
professional 7
property 4
regular 2
sell 4
sellers 2
service 7
wanted 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Dec 2013
Recommended by customer in LL30
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Seafront Bungalow.
 

"The agent was extremely competent, friendly, supportive and hardworking. She was extremely professional throughout."
 
 
 
 
 
 

Review 7 Dec 2013
Recommended by customer in LL30
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached residence overlooking the sea open plan design.
 

"Excellent service, very helpful. Always available."
 
 
 
 
 
 

Review 4 Dec 2013
Recommended by customer in MK17
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed apt on Marina.
 

"Excellent"
 
 
 
 
 
 

Review 4 Dec 2013
Recommended by customer in LL31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End town house on luxury marina complex with Estuary views and views of Conwy castle.
 

"Excellent service. A very professional yes personal service."
 
 
 
 
 
 

Review 3 Dec 2013
Recommended by customer in LL30
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A pleasant two bedroom apartment looking over a golf course with views of the sea beyond.
 

"The estate agent was always ready to arrange visits and kept in regular contact."
 
 
 
 
 
 

Review 3 Dec 2013
Recommended by customer in LL28
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Modern 4 bedroomed/3 bathrooms wonderful views over countryside to sea.
 

"A very professional and outstanding service. Only the tenacity of the agent secured a sale in a difficult market. She was available at any time to take prospective buyers around the house, even at bank holiday."
 
 
 
 
 
 

Review 2 Dec 2013
Recommended by customer in LL28
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
House with amazing views of Snowdonia.
 

"Generally very competent – because it was a small firm. Getting them to call back was a tad frustrating on a couple of occasions."
 
 
 
 
 
 

Review 29 Nov 2013
Recommended by customer in LL30
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow overlooking the sea-large garden. 2 beds, 1 bath, lounge dining area. Kitchen area. All needing refurbishment.
 

"The agent has been known to us for a number of years & has shown us a variety of properties. The agent has always been friendly, available & accommodating showed we place our property on the market in the future-this agent would definitely be our first choice. An all round very good service offered by this agent."
 
 
 
 
 
 

Review 28 Jun 2011
Recommended by customer in LL32
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mews house on a Marina.
 
 
 
 
 

Review 10 Jun 2011
Recommended by customer in LL31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground floor apartment (2 bed). In 10 years old purpose built property. Close to shops, bus route etc. With extensive coastal & mountain views.
 

"Excellent overall. Very committed to help in every way. Excellent marketing & matching skills. This was a very difficult property to sell. Three other agents had been unsuccessful and given up!"
 
 
 
 
 
 

Review 9 Jun 2011
Recommended by customer in LL28
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom 3 bathroom detached house with attached double garage and 2 storey double glazed "conservatory" with a mezzanine floor and spiral staircase standing in 3 acre of grounds, including paddock and stables with magnificent panoramic views of the River Conway Great Orme and the sea.
 

"We were immediately impressed with Jean’s (Coast & Marina Properties) understanding of the local market and the potential for selling our property. Always professional keeping us involved into the process and responding positively to our requirements. Whilst making helpful and tactful comments an subtle changes to help sell our property. We always felt that Jean wanted to do the best for us – it was never just doing the job. There was friendly regular contact between offer and completion to ensure that we were kept informed and re-assured during this potentially difficult times."
 
 
 
 
 
 

Review 8 Jun 2011
Recommended by customer in LL31
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed terraced waterside property.
 

"Good service, quick to respond. Formed a good barrier from an aggressive buyer."
 
 
 
 
 
 

Review 7 Jun 2011
Recommended by customer in LL31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Costal apartment
 

"Excellent and friendly."
 
 
 
 
 
 

Review 6 Jun 2011
Recommended by customer in LL31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Duplex apartment overlooking sea.
 

"Excellent. Very helpful gave us a lot of time & knew exactly what we wanted."
 
 
 
 
 
 

Review 4 Jun 2011
Recommended by customer in LL28
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Colwyn heights / N Wales 4 bed detached. Good news.
 

"Good, helpful, friendly."
 
 
 
 
 
 

Review 4 Jun 2011
Recommended by customer in LL28
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached Dorma, balcony superb views, lovely garden, 4 store rooms under house.
 

"First class service after using several estate agents very pleased I changed to some one with ‘know how’ to sell a house."
 
 
 
 
 
 

Review 4 Jun 2011
Recommended by customer in LL28
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 5 bedroom house modern kitchen / bathrooms, large conservatory, converted garage, stunning coastal views.
 

"Very professional at all times would sell another house through the agent."
 
 
 
 
 
 

Review 4 Jun 2011
Recommended by customer in LL30
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow with lovely views bedrooms built into the roof – super house! In Llandudno overlooking the Orme and Anglesey.
 

"The estate agent was most helpful in making the offer and then sorting a price for carpets & curtains."
 
 
 
 
 
 

Review 4 Jun 2011
Recommended by customer in LL28
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Rural property, stunning views, peaceful setting, modern & old style. Brilliant atrium.
 

"Very helpful. Introduced us to sellers kept us up to date with situations – liaising with solicitors – buyers etc. Very professional agent."
 
 
 
 
 
 

Review 4 Jun 2011
Recommended by customer in LL32
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed town house Convey Marina with Marina & Estuary views.
 

"Excellent"
 
 
 
 
 
 
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