Laskowski & Company - Sales

28 High Street
Falmouth
Cornwall
TR11 2AD

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Laskowski & Company - Sales 9.9/100
32 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 32 reviews since 2014
 
 
 
Professional 9.9/10 Professional Rating 9.9
The firm acted professionally at all times
 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions
 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information
 
Helpful 9.9/10 Helpful Rating 9.9
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" The agents Laskowski and Co."   more
 
" Excellent!!"   more
 
" Great estate agent would use again without hesitation."   more
 
" Very caring agent kept me informed every step of the way."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 44%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 67%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 95%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 84%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 53%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 79%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 95%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

best 3
business 3
buyer 2
estate 4
Excellent 2
extremely 2
Falmouth 2
friends 2
Great 2
helpful 6
highly 3
informed 3
Laskowski 9
market 2
pleased 2
professional 5
property 4
purchase 4
recommend 2
recommended 3
sale 2
sellers 2
Selling 3
service 4
sold 4
town 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Nov 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Town house with under garage.
 

"The agents Laskowski and Co."
 
 
 
 
Team:
Tim Kay Tom Wills
 
 
 

Review 4 Nov 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom bungalow with a 2 bedroom Annexe near Falmouth sea front.
 

"Excellent!!"
 
 
 
 
Team:
Tim May
 
 
 

Review 12 Oct 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Webber street Falmouth.
 

"Great estate agent would use again without hesitation."
 
 
 
 
Team:
Tom Willls
 
 
 

Review 9 Oct 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
De bed semi detached house close to all amenities and shops, bus, school sea walking distance.
 

"Very caring agent kept me informed every step of the way."
 
 
 
 
 
 

Review 7 Oct 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Period semi detached for holiday home in pretty village.
 

"Very impressed with Laskowski, extremely helpful. I would use to sell my property and have recommend and others."
 
 
 
 
 
 

Review 5 Oct 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow, rural.
 
 
 
 
 

Review 1 Oct 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Floor plan poor, did point out a legal hiccup also over drainage system which could have been avoided."
 
 
 
 
 
 

Review 30 Sep 2015
Recommended by customer in TR10
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Small 1 bedroom flat town centre - Penryn.
 

"Our agent (Tom Wills) worked above and beyond duty to keep this sale and completion date moving - as we were on a very tight time schedule to complete and move in. A massive thank you to tom and all the staff at Laskowski & Co in Falmouth."
 
 
 
 
Team:
Tom Wills
 
 
 

Review 28 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed-roomed bungalow with 2 bed-roomed annexe attached, two garages. On road adjacent to Cliff road, Sea front area.
 

"The agent informed me as soon as he found the type of property that I was looking for. Laskowskis could not have been more helpful or understanding of my needs."
 
 
 
 
Team:
Tim May
 
 
 

Review 25 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground floor flat.
 

"Laskowski sold my house. (Ebb Tide, Budock Vean Lane, TR11 5LG) and helped me purchase a sea view house TR11 4BZ."
 
 
 
 
Team:
Ludwig Laskoski Sarah Allen
 
 
 

Review 23 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroomed two bathrooms apartment at the waver's edge in Falmouth Harbour near Yacht Club. 20 yrs old complex built in historical warehouse site.
 

"I both bought and sold this property through Laskowski & Company never having dealt with them before.

If only all Estate agents were like them. They are a fine example of a small firm who really care about providing the best possible service to end clients. it was a pleasure to do business with them."
 
 
 
 
 
 

Review 23 Sep 2015
Recommended by customer in TR10
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
First floor. Modern 1 bed apartment. With lift access. Fully integrated kitchen open plan. Beautiful shower room. 1 double bedroom . Living space french doors with glass Julliet balcony.
 

"Received wonderful service from all at Laskowski & Company Falmouth. Have recommended to few friends."
 
 
 
 
Team:
Ludvic Anthea Tim Tom Ben
 
 
 

Review 23 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Port Navas detached with garden and parking.
 

"Very pleased indeed with this agency. Have viewed other property's. Very professional and the Brochure is the best in town.
"
 
 
 
 
Team:
Tom Wiells Ben Wakefield
 
 
 

Review 23 Sep 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced house.
 
 
 
 
 

Review 23 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom house in center cul-de-sac.
 

"Considerable delay to completion due to inaccurate information from 1st person /estate agent/solicitor in chain!"
 
 
 
 
 
 

Review 21 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house in town with garage and 2 parking speed. Quarry hill, Falmouth.
 
 
 
 
 

Review 21 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Holiday cottage.
 

"Agents know their market well."
 
 
 
 
Team:
Tim Ben
 
 
 

Review 21 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A mid - terrace, 3 bedroom house in a cornish town. Situated close to the town centre in a quiet road. Small back garden.
 

"The agents gave a very realistic interpretation of the sellers market at the time in the town. The advised selling price was spot on and we sold quickly for the full asking price. The agent we dealt with was helpful and responded immediately to any queries we had. We were pleased with the service they offered."
 
 
 
 
Team:
L Laskowski B Wakefield
 
 
 

Review 21 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
House detached, 4 bedroom, double garage, driveway large garden, pristine condition.
 

"Selling the house had its quite individual challenges from the buyer. The agent was impeccable and communication was excellent. Tim was an extremely nice guy to deal with."
 
 
 
 
Team:
Tim May
 
 
 

Review 21 Sep 2015
Recommended by customer in TR11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
New build 4-bedroom 2-storey house (detached) in sheltered but elevated position on edge of village commanding pretty views down valley.
 

"Ben Wakefield handled our negotiations and purchase in a most professional and helpful manner. He was particularly helpful in liaising with our selling agent in Cambridgeshire when we lost our first buyer and found a second one."
 
 
 
 
Team:
Ben Wakefield
 
 
 
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