Wisemove Property & Financial Services - Sales

1 Watergate
Grantham
Lincolnshire
NG31 6NS

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Wisemove Property & Financial Services - Sales 9.5/100
19 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 19 reviews since 2012
 
 
 
Professional 9.5/10 Professional Rating 9.5
The firm acted professionally at all times
 
Knowledgeable 9.4/10 Knowledgeable Rating 9.4
The firm showed a good knowledge of local market conditions
 
Friendly 9.5/10 Friendly Rating 9.5
The staff are friendly and give clear and helpful information
 
Helpful 9.4/10 Helpful Rating 9.4
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" More or less accurate though the covenant was never mentioned."   more
 
" Extremely pleased by Ben & Jo, they kept us informed at all times."   more
 
" Excellent service always kept in contact and helped as much as possible."   more
 
" Impressive weekly updates and also responded to queries on same day. We have no hesitation in recommending them."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 100%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 100%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 92%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 60%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 50%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 71%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 4
complaints 2
contact 2
enquiries 2
Excellent 3
Extremely 3
friendly 4
good 6
help 2
helpful 3
informed 5
Jo 2
particularly 2
pleased 3
professional 8
property 5
recommend 2
responded 2
sale 3
sales 2
service 7
sold 3
Thank 3
Wisemove 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 Aug 2015
Recommended by customer in NG32
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 6/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"More or less accurate though the covenant was never mentioned."
 
 
 
 
 
 

Review 30 Jul 2015
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom detached bungalow with new bathroom, conservatory & solid wood floors.
 

"Extremely pleased by Ben & Jo, they kept us informed at all times."
 
 
 
 
 
 

Review 29 May 2014
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bed end of terrace Lincolnshire.
 

"Excellent service always kept in contact and helped as much as possible."
 
 
 
 
 
 

Review 2 Apr 2014
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom mid-terraced house.
 

"Impressive weekly updates and also responded to queries on same day. We have no hesitation in recommending them."
 
 
 
 
 
 

Review 10 Mar 2014
Recommended by customer in NG32
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 2 bed bungalow, double garage open views to rear, village location.
 

"Very professional and family, good customer care, kept informed of all enquiries regarding sale of property. Would recommend them to other people."
 
 
 
 
 
 

Review 12 Feb 2014
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed end terrace Grantham.
 

"Friendly and professional throughout."
 
 
 
 
 
 

Review 2 Feb 2014
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom, conservatory, low maintenance garden near amenities.
 

"Fantastic always there to help and give good advice. Always keeping me up to date even when house was sold."
 
 
 
 
 
 

Review 21 Jan 2014
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"I found everyone at Wisemove very professional & courteous, providing extremely helpful advice. I was kept were informed at all times as to what was happening both with the sale of my property and the purchase of my own property and I would thoroughly recommend Wisemove to friends. Thank you all at Wisemove ."
 
 
 
 
 
 

Review 20 Dec 2013
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid terrace just outside town centre.
 

"I consider they gave an excellent service, always in contact and open on Sundays 10 out of 10."
 
 
 
 
 
 

Review 4 Dec 2013
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Four bedroom detached with double garage and separate office.
 

"Wisemove kept us informed and updated throughout the selling process. Jo was particularly helpful and always responded to enquiries and questions in a professional manner. We would also like to thank GaVin and Pete for all their help, advice and assistance particularly towards the end of the sale. Thank you."
 
 
 
 
 
 

Review 14 Oct 2013
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed detached bungalow.
 

"The service was very good in all directions very pleased."
 
 
 
 
 
 

Review 24 Sep 2013
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom bungalow & dining room and conservatory. Large garden, good decor and well monitored.
 

"Wisemove were extremely good in the marketing of my property. Took loads of photo and even came again to take further photos of the front garden because the sun was shining and the garden looked particularly pretty. They gave very good advise and sold my property in 6 weeks were very proactive."
 
 
 
 
 
 

Review 25 Jul 2013
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached outskirts of town large garden.
 

"Very professional, helpful and friendly. Would definitely use again/recommend to others."
 
 
 
 
 
 

Review 19 Jul 2013
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached.
 

"No complaints. Professional friendly service."
 
 
 
 
 
 

Review 25 Jun 2013
Recommended by customer in NG32
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Brick built detached house 5 bedroom, 2 bathrooms workshop/leisure room. Double garage, village location close to school/shops.
 

"Bought a property. Sold a property. This all went very smoothly. A very professional but friendly team. Many thanks."
 
 
 
 
 
 

Review 27 Apr 2013
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very good at updating once property price accepted. Very good at calling back. Excellent after sales service!"
 
 
 
 
 
 

Review 18 Apr 2013
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Lincolnshire- Granthown. 3 bed detached bungalow.
 

"First class – no complaints. They kept us informed of proceedings throughout. Very pleased."
 
 
 
 
 
 

Review 20 Mar 2013
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End terrace, three storey three bedrooms.
 

"Very good service."
 
 
 
 
 
 

Review 30 Oct 2012
Recommended by customer in NG31
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 5/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 Bed semi-detach house in Granthan. Open plan kitchen, lounge and dining room.
 

"Professional service with “non-pushy” sales pitch. Available for advice throughout."
 
 
 
 
 
 
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