Marchand Petit - Sales

94 Fore Street
Kingsbridge
Devon
TQ7 1PP

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Marchand Petit - Sales 9.2/100
12 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.2 /10 Overall Rating 9.2/10
Based on 12 reviews since 2014
 
 
 
Professional 9.2/10 Professional Rating 9.2
The firm acted professionally at all times
 
Knowledgeable 9.3/10 Knowledgeable Rating 9.3
The firm showed a good knowledge of local market conditions
 
Friendly 9.2/10 Friendly Rating 9.2
The staff are friendly and give clear and helpful information
 
Helpful 9/10 Helpful Rating 9.0
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Excellent service from Marchand Petit, helping in with a potentially difficult transition from prior one as a holiday – let home."   more
 
" No comments on the estate agent. However, we have recently returned from Canada where the house buyer has much better protection and help/advice when using a reactor as their agent. We feel that the U...."   more
 
" Marchand Petit acted professionally throughout after we took it off the market a previous interested party showed renewed interest and Julia got in touch again and this led to a sale – very pleased. "   more
 
" Helpful and efficient throughout"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 100%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 100%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 83%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 100%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

buyer 2
helpful 2
Marchand 2
professional 2
sold 2
Absolutely 1
acted 1
advice 1
ahead 1
better 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Aug 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Small cottage in Devon village c 1800.
 

"Excellent service from Marchand Petit, helping in with a potentially difficult transition from prior one as a holiday – let home."
 
 
 
 
 
 

Review 10 Aug 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow with loft extension and conservatory located in gardens of about 0.4 acres. Accessed from a private road in a quiet village in the South Hams, with distant views of Salcolme Estuary.
 

"No comments on the estate agent. However, we have recently returned from Canada where the house buyer has much better protection and help/advice when using a reactor as their agent. We feel that the UK system is loaded too much in favour of the seller and hence it is more difficult to get truly independent advice when buying."
 
 
 
 
 
 

Review 10 Aug 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom, 1 reception. Semi detached cottage ½ mile from sea at Slapton Devon.
 

"Marchand Petit acted professionally throughout after we took it off the market a previous interested party showed renewed interest and Julia got in touch again and this led to a sale – very pleased. "
 
 
 
 
 
 

Review 4 Aug 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
18th century cottage ex –arms house walled garden.
 
 
 
 
 

Review 4 Aug 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid terrace house, in need of improvement, in a village. Near to Kingsbridge.
 
 
 
 
 

Review 4 Aug 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A 3 bedroom mid terrace modern house with panoramic views over farmland and Kingbridge Estuary.
 

"Helpful and efficient throughout"
 
 
 
 
 
 

Review 3 Aug 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house in half acre garden. Large detached garage, parking for several cars or boats. Wonderful estuary and rural views.
 

"Absolutely brilliant experience. The agent sold our house within 3 days of us giving instructions to go ahead. Only comment – could be improved – excellent contact up to exchange date but then no contact at all."
 
 
 
 
 
 

Review 3 Aug 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached rural property
 

"Cash buyer"
 
 
 
 
 
 

Review 1 Aug 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat Kingsbridge
 
 
 
 
 

Review 30 Jul 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced 2 bedroom cottage – in the heart of Kingsbridge with lots of character.
 

"Marchand Pettit were by for the most professional and pro-active of the agents I met."
 
 
 
 
 
 

Review 28 Jul 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground floor flat in managed complex – patio – adated for wheel chair user 2/3 bedroom wet room. On the level near shops, designer parking.
 

"Sold instantly- helpful professional agents."
 
 
 
 
 
 

Review 28 Jul 2014
Recommended by customer in TQ7
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached cottage in Thurlestone with rural and sea views.
 

"As per tinks opposite."
 
 
 
 
 
 
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