Bridgfords - Sales

47 High Street
Knaresborough
North Yorkshire
HG5 0HB

Estate Agents

Listed under:  Estate Agents
85% recommended   Rating Bridgfords - Sales 9.3/100
13 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.3 /10 Overall Rating 9.3/10
Based on 13 reviews since 2014
 
 
 
Professional 9.2/10 Professional Rating 9.2
The firm acted professionally at all times
 
Knowledgeable 9.2/10 Knowledgeable Rating 9.2
The firm showed a good knowledge of local market conditions
 
Friendly 9.5/10 Friendly Rating 9.5
The staff are friendly and give clear and helpful information
 
Helpful 9.1/10 Helpful Rating 9.1
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Bridgfords were good – we mainly dealt with the Henogate branch- Sue was amazing. However we are still reeling over the conveyances that Bridgfords sold us- countryside. They were beyond appalling tot...."   more
 
" Excellent service from start to finish. Very friendly, honest and reliable and kept me informed regularly. Gina and Louise are an amazing team."   more
 
" We had an offer accepted on a different property originally, but after months of being messed about by the seller, Bridgfords were very helpful in finding us somewhere new. They were very friendly and...."   more
 
" I asked them to continue marketing the house in light of the low offer we reluctantly accepted. They agreed but strangely not a single viewing took place after that previously there had been at least ...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 100%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 80%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 67%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 86%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 80%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accepted 2
advice 2
Bridgfords 2
friendly 3
Gina 2
good 2
helpful 2
Louise 2
offer 3
polite 2
recommended 2
service 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Aug 2014
Not Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 4 bed house. Knaresborough.
 

"Bridgfords were good – we mainly dealt with the Henogate branch- Sue was amazing. However we are still reeling over the conveyances that Bridgfords sold us- countryside. They were beyond appalling totally and utterly made our experience 100% more stressful."
 
 
 
 
 
 

Review 10 Aug 2014
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End terrace main road 1900’s
 
 
 
 
 

Review 1 Aug 2014
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 31 Jul 2014
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 6/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house of 1967 vintage.
 
 
 
 
 

Review 28 Jul 2014
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached Kneresborough.
 

"Excellent service from start to finish. Very friendly, honest and reliable and kept me informed regularly. Gina and Louise are an amazing team."
 
 
 
 
 
 

Review 28 Jul 2014
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi-detached house. Attached garage, wk and utility. Garden and parking.
 

"We had an offer accepted on a different property originally, but after months of being messed about by the seller, Bridgfords were very helpful in finding us somewhere new. They were very friendly and very understanding of the situation we were in, needing to find a property urgently."
 
 
 
 
 
 

Review 25 Jul 2014
No Recommendation by customer in HG5
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 4/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom Dorma bungalow - Knaresborough.
 

"I asked them to continue marketing the house in light of the low offer we reluctantly accepted. They agreed but strangely not a single viewing took place after that previously there had been at least 2 viewings per week!"
 
 
 
 
 
 

Review 24 Jul 2014
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced house in Knaresborough.
 
 
 
 
 

Review 24 Jul 2014
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Larger than average 3 bed semi detached family home - 2 reception room, a sort after area close to local schools & amenities & major road links.
 

"Such a refreshing charge and positive experience from Gina & Louise at Knaresborough. Cannot believe just how much contact was continually made. Always kept in the picture - really felt they had my best interests at heart. Sincere and genuine. Have already recommended Bridgefords to friends selling their house in Manchester."
 
 
 
 
 
 

Review 24 Jul 2014
Recommended by customer in HG3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Caravan
 

"Very good, very satisfied."
 
 
 
 
 
 

Review 22 Jul 2014
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Georgian townhouse Knaresborough.
 

"Very helpful and polite full of enthusiasm. Always willing to help and offer great advice."
 
 
 
 
 
 

Review 21 Jul 2014
Recommended by customer in HQ5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1980s detached house w/3-4 beds, in Knaresborough HG5.
 

"The staff from Bridgfords were very friendly, polite and personable and seemed to be very keen to take on board the needs and wishes of both us the buyers and the sellers (who were very attached to the house and wanted it to go the “right” people!) They recommended countrywide mortgage advice services to us (with no pressure) and it has to be said that using that service helped to make the sale as through smoothly."
 
 
 
 
 
 

Review 18 Jul 2014
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Knaresborough >55 flat (bereavement) very thoughtful.
 

"Staff very good knew the market & area very well."
 
 
 
 
 
 
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