Tate Partnership - Lettings

92 Chiswick High Road
London

W4 1SH

Estate Agents

Listed under:  Lettings Agents
100% recommended   Rating Tate Partnership - Lettings 9.8/100
16 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 16 reviews since 2013
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times
 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions
 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information
 
Helpful 9.9/10 Helpful Rating 9.9
The firm helped in the negotiations between landlord and tenant
 
 
 
Recent Reviews 
 
" I have always found Tates to be both professional and friendly and helpful. They explain the process and constantly update and give feedback. They are always available for questions and exceptionally ...."   more
 
" I have found my experience with Tate Partnership to be excellent. They are a very professional organization but also I find the staff very friendly and easy to deal with. They are proactive and keep m...."   more
 
" In a very complex sale process, Tate agents' patience, dedication and diplomacy skills ultimately made the difference between completing the transaction and having the offer dropped. "   more
 
" Tate partnership been brilliant from start to finish. Kirsty and the rest of the team were extremely friendly and professional throughout the tenancy agreement, they would attend to any inquiries or i...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Landlords: Ombudsman: 80%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 100%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 100%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 80%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 100%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 100%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 100%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Ombudsman: 25%
TENANTS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Tenants: Marketing: 100%
TENANTS. Did the agent tell you whether the property would stay on the market until your tenancy agreement came into force ?
 
Tenants: Deposits: 100%
TENANTS. Did the agent confirm that any money you pay to them will be held in a separate client bank account?
 
Tenants: Deposit Scheme: 100%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
 
Tenants: Agreement: 100%
TENANTS. Did the agent give you the opportunity to review the tenancy agreement before signing?
 
Tenants: Inventory: 100%
TENANTS. Did the agent provide a schedule of the condition of the property and, if furnished, an inventory of the contents?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreement 2
care 2
easy 2
efficient 2
excellent 5
experience 2
flat 3
friendly 5
furniture 2
happy 3
help 3
helped 2
issue 2
issues 2
Kirsty 6
local 2
negotiations 2
partnership 6
pleased 2
previous 2
process 2
professional 5
professionalism 2
property 5
quick 2
quickly 2
really 2
recommend 3
recommended 2
relationship 2
response 2
service 2
Simon 2
Tate 7
Tates 2
team 2
tenancy 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 28 Mar 2017
Recommended by customer in W43r
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Purpose built flat near a mdinline station. 2 bed and 2 bath.

"I have always found Tates to be both professional and friendly and helpful. They explain the process and constantly update and give feedback. They are always available for questions and exceptionally helpfull."
 
 
Team:
Kirsty Padda
 
 
 

Review 28 Oct 2016
Recommended by customer in W4 2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 Bed Flat, Chiswick

"I have found my experience with Tate Partnership to be excellent. They are a very professional organization but also I find the staff very friendly and easy to deal with. They are proactive and keep me informed so I don't have to worry about the care of my property, I know it is in safe hands. A big thank you to all at Tate, in particular, Kirsty, Helena, Josh and Simon."
 
 

2 Bedroom Flat - Chiswick
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Kirsty,Helena,Simon,Josh
 
 
 

Review 28 Oct 2016
Recommended by customer in SW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 beds ground floor flat in Chiswick, London

"In a very complex sale process, Tate agents' patience, dedication and diplomacy skills ultimately made the difference between completing the transaction and having the offer dropped.

"
 
 
Team:
Chris Ring
 
 
 

Review 8 Jul 2016
Recommended by customer in KT1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Property was a really cute 2 bed with a lot character located in the beautiful part of chiswick, and right next to chiswick house ground. Easy access to the high street and perfect to get onto the M4

"Tate partnership been brilliant from start to finish. Kirsty and the rest of the team were extremely friendly and professional throughout the tenancy agreement, they would attend to any inquiries or issues straight away. I can only highly recommend Tate partnership to anyone looking for a property in chiswick."
 
 

2 Bedroom Property with garden
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Kirsty, Josh
 
 
 

Review 8 Jul 2016
Recommended by customer in W60X
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Converted Church, Maisonette, 2 bed room

"Very easy and friendly communication,
prompt help on every issue."
 
 

Two Bedroom Property
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Kirsty, Josh
 
 
 

Review 27 Jun 2016
Recommended by customer in W44P
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Extended, five bedroom family home in tree lined street, close to high road and transport.

"We have been letting through Tate Partnership for almost 14 years.
The professional relationship has always been excellent. Tate staff, particularly Kirsty Padda, have been highly efficient at all times, from advising on rental value, initial listing, viewings, and setting up agreements, sourcing and recommended various trades people and suppliers, right through to end of tenancy arrangements.
Any issue has been very quickly dealt with. The response rate from this agency has always been excellent.
Although we have used one other letting agent during the past 14 years, and have had dealings with other local agents, there has been no comparison to Tate in terms of professionalism and transparency.

"
 
 

Family Home In Chiswick
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Kirsty Padda, Helena Reynolds
 
 
 

Review 14 Jun 2016
Recommended by customer in W4 1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Furnished 2 bed, 2 bathroom flat on the high street

"excellent Company. Highly recommended. Rented the flat in 1 week of showing."
 
 

Two Bedroom Flat - Chiswick High Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Josh, Kirsty, Simon
 
 
 

Review 15 Apr 2015
Recommended by customer in W6 0
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3rd floor 3 bedroom apartment in W6

"V happy although would have preferred to have inventory with keys so could check prior to receiving our furniture."
 
 

Three double bedroom duplex apartment in a private gated development.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Kirsty Bignell
 
 
   Business Reply:
Thank you for your feedback Nicola.
Unfortunately in this case there was a short turn around time between the check out for the last tenants and you moving in. I’m sorry we were unable to provide you with the inventory on the day you moved in.
We hope you are enjoying your new home.
Warm Regards
Kirsty
Lettings Manager


 

Review 14 Apr 2015
Recommended by customer in W4 1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Flat in Chiswick

"I am very pleased with all the help and support given by Tates and the team. Any kind of issues we have had is managed highly professionally and immediate."
 
 
Team:
Kirsty & Simon
 
 
   Business Reply:
Thank you Linda.
 

Review 3 Apr 2015
Recommended by customer in 0771
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Three bedroom apartment in Chiswick

"We have been working together for years and are happy with their service."
 
 
Team:
Kirsty Bignell, Simon Wilkinson
 
 
 

Review 4 Mar 2015
Recommended by customer in W4 2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
One room flat, upper ground floor in Chiswick, in excellent conditions.

"Tate Partnership has done an excellent job throughout the entire contract, especially Kirsty Bignell and Simon Wilkinson.They look into every detail as regards property maintenance and unexpected problems. They provide the constructor's telephone for emergencies regarding the property. I felt taken care of and found a quick response to any query related to the property. They establish an excellent tenant-agency relationship. They helped me with the renewal of the contract and listened to my requests. I will go back to them if I need to rent again in London. Commendation for Tate partnership!"
 
 
Team:
Kirsty Bignell, Simon Wilkinson
 
 
   Business Reply:
Thank you very much Virginia for your kind words.

Kind Regards

Kirsty
Lettings Manager
 

Review 2 Mar 2015
Recommended by customer in W4 2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
One bedroom flat, riverside development, Chiswick

"The agent bent over backwards to help with the property find, negotiations with the landord and really went out of her way to help with all other aspects of my move, I am very grateful and would definitely recommend others to use this firm."
 
 

Chiswick, W4
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Kirsty Bignell
 
 
   Business Reply:
Thanks Katie. We hope you are enjoying your new home !

Kind Regards

Kirsty
Lettings Manager
 

Review 27 Feb 2015
Recommended by customer in W4 2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
1 bed flat, Chiswick

"Kirsty has been excellent to deal with and she and Bradley really helped us to find and get everything processed with this property quickly, after we'd been left stranded by a landlord pulling out of a previous agreement at the last minute to sell. Kirsty also knew the landlord well and helped us with negotiations and to get exactly the furniture we wanted in the flat. She's been friendly and quick to reply to correspondence and calls and we've had a really personal service. Wouldn't hesitate to recommend Tate Partnership."
 
 

One Bedroom Flat, Chiswick
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Kirsty and Bradley
 
 
   Business Reply:
We are so pleased your are happy with our service. Enjoy your new home Steve!

Warm Regards

Kirsty
Lettings Manager
 

Review 27 Nov 2013
Recommended by customer in W4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2, 1/2 bed flats in the same building in Chiswick,another 1 bed flat just down the road from the other two.

"Very happy with all the services that were provided to me. I can't think of anything that I would suggest as an improvement."
 
 
Team:
Kirsty Bignell
 
 
 

Review 21 Nov 2013
Recommended by customer in W4 1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
two bedroom garden flat

"Used them to buy the flat. Always very professional, competent, efficient and ethical. I have requested evaluations from other local agents, and Tate was the most professional, did not try to impress me with overvaluations, etc. Kirsty Bignall is a star!"
 
 
Team:
Kiraty Bignall, Simon Wilkinson
 
 
 

Review 21 Nov 2013
Recommended by customer in W4 4
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Studio flat chiswick

"Very pleased with the professionalism of this estate agent. This was my first experience with them. They gave me confidence with estate agents after previous disastrous experiences."
 
 
Team:
Melanie
 
 
 
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