Robert G Quigley - Sales

35 Spencer Road
Londonderry
County Londonderry
BT47 6AA

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Robert G Quigley - Sales 9.7/100
17 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 17 reviews since 2011
 
 
 
Professional 9.5/10 Professional Rating 9.5
The firm acted professionally at all times
 
Knowledgeable 9.9/10 Knowledgeable Rating 9.9
The firm showed a good knowledge of local market conditions
 
Friendly 9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information
 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Excellent"   more
 
" Very pleasant although at times felt property had been forgotten about. Also think the price for selling a property is far too expensive and can’t justify why it has to be so expensive."   more
 
" The office promptly returned my calls and answered any queries I had concerning the property and I was kept fully informed at all times as to the progress of the transaction. The service was professio...."   more
 
" I was happy with the overall service I received. It was difficult to get feedback from viewers of my property. The office staff were very efficient and Mr Quigley is a real gentlemen. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 67%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 90%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 75%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 89%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 91%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 62%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 57%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 71%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 88%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

answered 2
difficult 2
efficient 3
estate 2
Excellent 6
extremely 2
friendly 5
good 3
help 2
helpful 7
informative 2
informed 2
Jackie 2
management 2
pleasant 2
pleased 2
professional 6
property 5
queries 2
Quigley 2
received 2
recommend 2
selling 3
service 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Nov 2012
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached cottage with spacious grounds.
 

"Excellent"
 
 
 
 
 
 

Review 1 Oct 2012
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached house in the town.
 

"Very pleasant although at times felt property had been forgotten about. Also think the price for selling a property is far too expensive and can’t justify why it has to be so expensive."
 
 
 
 
 
 

Review 28 Sep 2012
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom detached bungalow in quiet residential location.
 

"The office promptly returned my calls and answered any queries I had concerning the property and I was kept fully informed at all times as to the progress of the transaction. The service was professional, friendly, courteous and helpful and was beyond excellent from every member of the staff, which meant that a normally stressful experience was made extremely pleased."
 
 
 
 
 
 

Review 27 Sep 2012
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached bungalow in a semi rural setting with garage and large driveway.
 

"The agent was friendly and helpful at all times. They assisted us enormously through a difficult time for my mum selling the house 10/10 for service."
 
 
 
 
 
 

Review 27 Sep 2012
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom detached bungalow with garage attached in an estate. Garden front and rear.
 

"The service I received from the agent was professional and efficient. Communication was good. I was very satisfied with the service I received."
 
 
 
 
 
 

Review 27 Sep 2012
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bedroom detached Eginton area.
 

"Very professional and pleasant at all times."
 
 
 
 
 
 

Review 27 Sep 2012
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi with landscaped garden and garage.
 

"I was happy with the overall service I received. It was difficult to get feedback from viewers of my property. The office staff were very efficient and Mr Quigley is a real gentlemen. "
 
 
 
 
 
 

Review 26 Sep 2012
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom, detached bungalow with garage. Close to shops and schools.
 

"Jackie was very professional, helpful and always cheerful. Good job!"
 
 
 
 
 
 

Review 26 Sep 2012
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Split level detached house, 4 bedrooms, 3 bathrooms, 2 reception rooms, kitchen, utility room, 2 miles from nearest village.
 

"Excellent service at all times including letters before winter re heating, pipes etc."
 
 
 
 
 
 

Review 18 Jun 2011
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached bungalow with garage waterside, Londonderry.
 

"Initial measuring and valuation. Brochure which we inspected. Put on his own website & propertypal.com. Arranged viewing. Contacted us about possible homes to buy. Handover of keys. Arranged house to rent."
 
 
 
 
 
 

Review 15 Jun 2011
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
The property is a two bedroom semi detached bungalow located in a residential area. It has a garage and a reasonable sized garden at the back of the property.
 

"The service provided by Robert Quigley estate agents was in my opinion excellent. Any questions or queries I had were efficiently answered by Amy and Jackie who kept me informed through the whole process at all times. I felt reassured and I will recommend this agent in the future."
 
 
 
 
 
 

Review 13 Jun 2011
Recommended by customer in BT82
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom, 2 reception, sunroom & garage. Located in the country.
 

"Friendly and helpful efficient. Willing to help at all times. Excellent staff."
 
 
 
 
 
 

Review 10 Jun 2011
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Period house in desirable location.
 

"Friendly, very helpful, informative & very professional staff & management."
 
 
 
 
 
 

Review 10 Jun 2011
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Good modern. Bungalow in outskirts of city. Quiet location. Very suitable.
 

"Friendly, very helpful, informative & extremely professional staff & management."
 
 
 
 
 
 

Review 7 Jun 2011
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached bungalow Londonderry.
 

"The agent was tasked with the sale of property formerly owned by a deceased relative. The sale took place quickly and realised a good price."
 
 
 
 
 
 

Review 7 Jun 2011
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Selling: 4 bed detached house, sun room, entrance (terrace, traditional construction). Buying: (from same estate agent) semi-detached bungalow, 3 beds detached garage, traditional construction.
 

"Very pleased with the service for selling and buying. Very helpful with selling as the market very slow, estate agent did all he could to help and reassure us he could sell this house. Very helpful buying and helped to negotiate the offer which was accepted by the seller. Would recommend this estate agent to my family and friends for selling and buying property."
 
 
 
 
 
 

Review 4 Jun 2011
Recommended by customer in BT47
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom bungalow. BT47
 

"Excellent, no hassle or headaches."
 
 
 
 
 
 
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