Burns & Co - Sales

61 Main Street
Maghera
County Londonderry
BT46 5AB

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Burns & Co - Sales 10/100
8 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 8 reviews since 2012
 
 
 
Professional 10/10 Professional Rating 10.0
The firm acted professionally at all times
 
Knowledgeable 10/10 Knowledgeable Rating 10.0
The firm showed a good knowledge of local market conditions
 
Friendly 10/10 Friendly Rating 10.0
The staff are friendly and give clear and helpful information
 
Helpful 10/10 Helpful Rating 10.0
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" The service was excellent and I would not hesitate to contact Garry & Noleen in the future. I wish them every success in the future, as they were more than helpful with my purchase. "   more
 
" Very good service all the way through."   more
 
" I was very well looked after at all times during the sale & afterwards."   more
 
" I cannot express how incredible the service I received from Burns & Co (Maghera) their professionalism and attention is every detail was evident from the beginning. I was an emotional seller as it was...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 50%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 50%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 50%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 100%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 33%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 75%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

excellent 2
service 4
(Maghera) 1
aspect 1
attention 1
Bary 1
beginning 1
building 1
Burns 1
calls 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Jul 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Multiple pockets of agricultural grazing land.
 

"The service was excellent and I would not hesitate to contact Garry & Noleen in the future. I wish them every success in the future, as they were more than helpful with my purchase.
"
 
 
 
 
 
 

Review 2 Jul 2012
Recommended by customer in BT51
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Impressive holding comprising a working farm, c. 55 acres of agriculture kind, multiple agricultural sheds and outbuildings and a large 4 bedroom, 2 reception room detached farmhouse dwelling including garage.
 
 
 
 
 

Review 1 Jul 2012
Recommended by customer in BT45
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Large detached family home set on a quite magnificent site extending to c.0.8 acres. Unparalleled setting and prime edge of town location.
 

"Very good service all the way through."
 
 
 
 
 
 

Review 29 Jun 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Multiple pockets of agricultural grazing land.
 

"I was very well looked after at all times during the sale & afterwards."
 
 
 
 
 
 

Review 29 Jun 2012
Recommended by customer in BT45
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Set on a stunning 0.6 acre site with panoramic views of the Sperrins. This newly constructed 4 bedroom detached dwelling offers c. 2500 sq ft of family living accommodation.
 
 
 
 
 

Review 26 Jun 2012
Recommended by customer in BT46
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A magnificent building site said to extend co. 5 acres and offering beautiful views of the countryside and located just off the popular Tirkane road, Maghera. The site is understood to have full planning permission for a replacement two storey dwelling and detached garage.
 
 
 
 
 

Review 26 Jun 2012
Recommended by customer in BT45
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Large detached family home set on a quite magnificent site extending to co 80 acres. Unparalleled setting and a prime edge of town location.
 

"I cannot express how incredible the service I received from Burns & Co (Maghera) their professionalism and attention is every detail was evident from the beginning. I was an emotional seller as it was not just a building. I was selling but my family home. Both Bary and John Burns eased my journey through the whole process. The reception staff also provided excellent follow up mark in the way of phone calls etc. All in all, the agent can only be described as exemplary in every aspect and every respect."
 
 
 
 
 
 

Review 26 Jun 2012
Recommended by customer in BT45
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A fabulous 4 bedroom semi detached dwelling set in the heart of Straw, Draperstown. This property boasts wonderful accommodation including a shinning master bedroom with ensuite and separate dressing room in addition to a large modern kitchen with double doors opening out onto a private secure garden.
 

"Very happy. 1st class service."
 
 
 
 
 
 
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