Lime Lettings Kent - Lettings

Orchard Cottage, 67 Church Street
Maidstone
Kent
ME17 4HN

Estate Agents

Listed under:  Lettings Agents
100% recommended   Rating Lime Lettings Kent - Lettings 9.8/100
13 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 13 reviews since 2014
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times
 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions
 
Friendly 9.9/10 Friendly Rating 9.9
The staff are friendly and give clear and helpful information
 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between landlord and tenant
 
 
 
Recent Reviews 
 
" Really happy with the service I received from Lime Lettings. They are every efficient, quick to deal with & queries & friendly to deal with too! Best agent I have ever had dealing with & I’ve moved a ...."   more
 
" The agents for this property are helpful at all times and keep me informed always. Couldn't be more happy with the service they provide."   more
 
" Lovely house in a great location – very satisfied all round."   more
 
" Friendly efficient service. Regular inspections & inventories carried out and feedback to me. Rent received promptly."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Landlords: Ombudsman: 100%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 100%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 100%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 100%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 100%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 83%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 100%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Ombudsman: 80%
TENANTS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Tenants: Marketing: 100%
TENANTS. Did the agent tell you whether the property would stay on the market until your tenancy agreement came into force ?
 
Tenants: Deposits: 100%
TENANTS. Did the agent confirm that any money you pay to them will be held in a separate client bank account?
 
Tenants: Deposit Scheme: 100%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
 
Tenants: Agreement: 100%
TENANTS. Did the agent give you the opportunity to review the tenancy agreement before signing?
 
Tenants: Inventory: 100%
TENANTS. Did the agent provide a schedule of the condition of the property and, if furnished, an inventory of the contents?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Friendly 2
happy 3
helpful 4
issues 2
Lettings 5
Lime 5
problems 2
professional 2
property 4
really 2
received 2
service 4
tenant 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 9 Jun 2014
Recommended by customer in ME14
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Barn conversion Annexe (1) bedroom flat with conservatory & shared large garden.
 

"Really happy with the service I received from Lime Lettings. They are every efficient, quick to deal with & queries & friendly to deal with too! Best agent I have ever had dealing with & I’ve moved a lot."
 
 
 
 
 
 

Review 5 Jun 2014
Recommended by customer in ME15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
5 bed detached house, large garden backing also fields, excellent walks in a very pretty area only 3 miles from town centre good bus services, gym, pubs, parks all in walking distance.
 
 
 
 
 

Review 5 Jun 2014
Recommended by customer in ME17
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bedroom terraced cottage. Built in 1824, extension to the rear of the property. Ensuite to the master bedroom nice gardens front and rear.
 

"The agents for this property are helpful at all times and keep me informed always. Couldn't be more happy with the service they provide."
 
 
 
 
 
 

Review 23 May 2014
Recommended by customer in ME15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 bed, terraced.
 
 
 
 
 

Review 23 May 2014
Recommended by customer in ME15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
5 bed detached in a cul-de-sac.
 

"Lovely house in a great location – very satisfied all round."
 
 
 
 
 
 

Review 23 May 2014
Recommended by customer in ME15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 bed, mid terrace, town location.
 

"Friendly efficient service. Regular inspections & inventories carried out and feedback to me. Rent received promptly."
 
 
 
 
 
 

Review 23 May 2014
Recommended by customer in ME17
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bed, terrace cottage in a rural village.
 

"I’m happy with the referencing carried out as always found good, reliable tenants."
 
 
 
 
 
 

Review 22 May 2014
Recommended by customer in ME14
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Gressy Annexe, rural area off road parking. Large garden. Own utilities.
 

"Lime Lettings found a perfect tenant for the annexe & suited the property very well. No complaints."
 
 
 
 
 
 

Review 20 May 2014
Recommended by customer in ME15
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
South Maidstone, top floor, 2 bed, 2 bath flat

"We have been really pleased with the service we received. Lime Lettings is easily contactable and any problems have been sorted immediately."
 
 
Team:
Michelle Springate
 
 
 

Review 20 May 2014
Recommended by customer in me1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
1 bed refurbished flat in Rochester, Kent.

"There were a number of snagging problems when tenant first moved into the property. Lime lettings were extremely helpful, communicating between us the owners, tenant and builder to resolve issues."
 
 
Team:
Michelle
 
 
 

Review 20 May 2014
Recommended by customer in ME11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
1 bedroom ground floor flat converted from a large hotel in Rochester, Kent.

"This was my first time of renting and I was initially very daunted by the prospect. However Lime Lettings were really helpful and professional at all times. They took time to explain the process and the paperwork was clear. They went the extra mile to make sure that I was happy."
 
 
Team:
Michelle Springgate
 
 
 

Review 19 May 2014
Recommended by customer in Me1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
1 bed flat in Rochester

"Excellent friendly service. Prompt attention to queries and deal quickly with any issues."
 
 
Team:
Michelle
 
 
 

Review 19 May 2014
Recommended by customer in Me15
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Flat Maidstone Kent

"Michelle and Lee were professional and very helpful at all times. They were knowledgeable and new the local area.

This was our first property in Maidstone and the first time that we used Lime Lettings.

We would use them again."
 
 
Team:
Michelle and Lee Springate
 
 
 
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