Springbok Properties - Sales

1 Universal Square, Devonshire Street North
Manchester

M12 6JH

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Springbok Properties - Sales 9.1/100
8 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.1 /10 Overall Rating 9.1/10
Based on 8 reviews since 2012
 
 
 
Professional 8.9/10 Professional Rating 8.9
The firm acted professionally at all times
 
Knowledgeable 9/10 Knowledgeable Rating 9.0
The firm showed a good knowledge of local market conditions
 
Friendly 9.3/10 Friendly Rating 9.3
The staff are friendly and give clear and helpful information
 
Helpful 9/10 Helpful Rating 9.0
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" The property was advertised on the website after offer accepted with sold subject to contract on it. The estate agent rang occasionally to check on the progress of the sale."   more
 
" This can be summed up in one word. Excellent."   more
 
" Agent was very diligent in dealing with a lack of response from the vendor."   more
 
" Very good sold within 4 to 5 days."   more
 
About Us

Springbok Properties offers a market-beating alternative to the traditional way of selling property.Our team work hard to ensure you find the right property, in the right location and for the right price. If you are selling, we can help you make your sale as quick and profitable as possible. With the continued support and word of mouth recommendations of our satisfied customers, our goal is to grow even further and achieve 300 sales per month by the end of 2016.

Find out more about Springbok Properties on our website springbokproperties.co.uk

Like us on Facebook at https://www.facebook.com/SpringbokProperties/

Join our professional network and add Springbox Properties on LinkedIn at https://www.linkedin.com/company/springbok-properties-llp.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 100%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 75%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 67%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 50%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 100%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 25%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 80%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Excellent 2
property 2
sale 4
service 3
sold 2
vendor 2
(important 1
able 1
accepted 1
advertised 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 30 May 2013
Recommended by customer in PR26
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
First floor flat with two bedrooms.
 

"The property was advertised on the website after offer accepted with sold subject to contract on it. The estate agent rang occasionally to check on the progress of the sale."
 
 
 
 
 
 

Review 28 Nov 2012
Recommended by customer in M24
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached. Ex council estate , all newly re furb. Hot tub included.
 

"This can be summed up in one word. Excellent."
 
 
 
 
 
 

Review 14 Nov 2012
Recommended by customer in WA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid terraced town house, 3 bedrooms, pass St. Helens.
 

"Was very pleased with the service provided. Would recommend them every time."
 
 
 
 
 
 

Review 14 Nov 2012
Recommended by customer in OL1
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Oldham- two bed terrace converted loft and conservatory.
 

"Agent was very diligent in dealing with a lack of response from the vendor."
 
 
 
 
 
 

Review 14 Nov 2012
Recommended by customer in PR26
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed flat in a block of 6, one up one down. Like a house.
 

"Very good sold within 4 to 5 days."
 
 
 
 
 
 

Review 12 Nov 2012
Recommended by customer in CH66
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Great Sutton Ellesmere Port. 3 bed detached bungalow with brick garage & private walled garden built 1992 gas c heating with Worcester condensing boiler & full double glazing, fitted kitchen, modern bathroom with sep shower cubicle.
 

"Saw the property on Rightmove and only enquired about this one property with this agent. I had polite and friendly service from them except for the fact that I asked for a brochure with room sizes (important to me) but was told none were done as a quick sale was wanted by vendor, which was true but I didn’t think was a reason for not producing a brochure or at least the room measurement I asked for."
 
 
 
 
 
 

Review 10 Nov 2012
Recommended by customer in M26
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached 3 bedroom in quite cul-de-sac with pleasant views.
 

"Returned all phone calls. Pleasant to speak to. Very helpful throughout the sale."
 
 
 
 
 
 

Review 10 Jul 2012
Recommended by customer in M6 6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed terrace with 2 receptions. Decking in the back garden.
 

"The service provided was excellent, all forms that I had to complete, I had to help with, I wouldn’t have been able to complete the sale without this help."
 
 
 
 
 
 
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